Would have liked a bit bigger facility during breakfast, but it was never too crowded.

It's in a fairly good spot, short distance to public transport and to a nice shopping area with good for value stores. I liked the easiness and calmness in the hotel and the area around the hotel. I felt I was visiting the "real" Boston in this location and still just minutes from the buzzing downtown.

Stayed in April 2024

I didn't like the smell of the room. Allergies. Pet friendly hotel. I didn't like the very loud dryers in the laundry room that is in the gym area.

I likes the size of the room and location of the hotel.

Stayed in May 2024

N/A

It’s spacious

Stayed in April 2024

When filtered in booking.com for indoor pool, it came up in the list. However, it does not have one in case that happens to anyone else!

This hotel is one of the cleanest hotels I've ever stayed in! The staff were extremely nice and answered any question we had. The workout facility is excellent.

Stayed in April 2024

Ladies came to clean at around 11am. Asked them to come back in an hour as we were still getting ready but never did. Had to go to reception and get our own towels as the ones we had were left on the floor to be taken and washed. Not great having to come in at night either and start making the bed.

Brilliant location and room facilities were fantastic. Breakfast good too, with complimentary tea or coffee at any time during the day. Loved having the added touches of a kitchenette and living space.

Stayed in April 2024

guests very loud in common areas; rooms not soundproof

Stayed in March 2024

I didn’t like that there was an issue with the hot water during our stay. We were only reimbursed for parking. I also don’t like that there was shared parking with another hotel nearby.

I like that the parking was on the cheaper side per night.

Stayed in February 2024

Charging extra for parking at an out of town hotel is a bit rich….. Overpriced for what it is.

Very clean and modern with great amenities

Stayed in March 2024

During the last night the room upstairs was so noisy… called the front desk twice and nobody answered… the third time they finally answered, but the noise didn’t stop.

It was super clean.

Stayed in February 2024

Breakfast wasn't that great

The girl at the front desk was awesome

Stayed in February 2024

The parking was a little further than I would have liked it to be and parking was an extra charge. When I went to check out the new staff that was at the front this were unprofessional, I was standing there after they saw me walk over and they didn't acknowledged until I said " can i check out."

We arrived late after attending an event, the staff at the front desk was very nice. The room was very clean and bigger than i expected. In the morning my daughter and I went down to get breakfast for the family, it was very organized and clean. They had many options.

Stayed in January 2024

The only issue I had was a fire alarm that went off early in the morning, Saturday 1/27. Woke me and my sister up in confusion. Took us a min to process what was happening before we could throw something on and head out. No sooner than we walked into the hall, it stopped. We were never told as to why it went off, nor were we offered to have our bill discounted for being awakened in the early hours. Especially after i requested late check out the night before so we can sleep in. Well, let's just say neither of us went back to sleep after. So that kinda ruined the end of a great experience.

I've come many times over the years. It's my favorite hotel in Boston. Full kitchen and spacious rooms. Staff is always friendly and helpful. There are so many places to go around us. I always feel very comfortable on my stays here and highly recommend.

Stayed in January 2024

No cleaning services.

The size of the room.

Stayed in January 2024

Bed was uncomfortable

Price.

Stayed in January 2024

Room size. Facilities in the room. Breakfast. Clean. Gym. Could walk to the subway. Shops nearby.

Stayed in January 2024

Paying for hotel parking

Breakfast was good Location was good

Stayed in December 2023

Nothing

Every thing, especially the decoration and color choices of the place

Stayed in December 2023

Wifi was not working. Front desk could not figure out why I could not sign in with my name and room number. System said it could not recognize me. That was very frustrating and if I was visiting on business it would be a huge negative.

Room was spacious and well equipped with a comfortable bed.

Stayed in December 2023

The breakfast was not really quality. Some fresh items would have made it better.

Location is convenient. It is sad that parking costs extra since this is not a downtown location.

Stayed in November 2023

We arrived late and there was no one in reception for checking in. We waited for quite a long time.

Stayed in October 2023

Parking

Stayed in October 2023

Loved the laundry as we were in a long trip. Breakfast buffet had lots of options Loved that room had kitchenette

Stayed in October 2023

- area is not safe (many homeless people), we used Uber every day because of that, hotel keeps entrance doors closed for this reason afaik - room was new, however AC was old and very loud, room had strong old carpet smell - breakfasts were not great (batter for pancakes was sour, hot water smelled bad and could not be used for beverages) - staff at reception was not friendly, however resolved they fulfilled all our the requests

spacious room, hotel is renovated, there is a shopping center around the corner of the hotel

Stayed in September 2023

Breakfast was a little heavy on the fatty foods but overall we were satisfied.

The location and price were exactly what we were looking for. We used public transportation throughput our trip, everything was very clean, and we appreciated things like the apples that we could grab for midday snacks.

Stayed in October 2023