The only thing I didn’t like was that the room had a certain smell. However, I bought an air freshener and it was fine after that. This is very minor.

I recently stayed at Home 2 Suites in Ballantyne, Charlotte, NC, and I must say it was a breath of fresh air. After a disappointing experience after arriving at another hotel, I was relieved to find availability here. The hotel had everything I needed and more. The staff were friendly and accommodating, the room was clean and comfortable, and the amenities were excellent. Thank you for making my stay enjoyable!

Stayed in April 2024

Could use more protein (eggs) for breakfast. Maybe keep breakfast open to 9:30. Room refrigerator, didn't get very cold.

Exercise room well stocked, new equipment. Cable machine could use a service. Great accommodation since traveling with dog. Helpful staff, loaned us umbrella. (Hope at front desk). Very clean. Having bags in dog area helpful.

Stayed in April 2024

No complaints

Convenient, the indoor pool, the waffles, the comfortable bed!

Stayed in March 2024

We loved the gym, my kids loved the pool, the rooms were clean, we brought our dog and didnt get charged extra for having him. Loved the location its convenient. Highly recommend!

Stayed in April 2024

Our room had a few issues such as a slow draining tub and it took a long time for the water to get hot. There were no gluten free options on the breakfast menu.

The breakfast was very good with a variety. Fruit, biscuits, waffles, toast, oatmeal, cereal, milk, variety of juices and great coffee and hot chocolate. The seating was excellent with some seating also outside..

Stayed in April 2024

Pool was cold but other than that it was nice.

Just stayed one night while traveling home. Room was very nice and accommodating for 5 people. Front staff was very welcoming. Breakfast was good.

Stayed in March 2024

The comfort of the room and the amenities were top notch. I loved having basically a fully equipped kitchen even though I didn't get to use it much. I'm looking forward to booking again and for longer.

Stayed in April 2024

The staff was friendly and helpful. I love the convenience of having a kitchenette and laundry facilities. I always choose home2suites for this reason. The location was perfect. I was there to attend church, and the hotel was only 10 mins away. They are in a beautiful area with lots of stores, restaurants and of course a Starbucks which is always a plus for me. I didn't eat breakfast this time, but they offer a nice breakfast variety every day. The gym is clean, and they have a comfortable sitting area to just read or watch TV. Home2suites is my choice when I travel. It's good quality for a good price. The heating/cooling unit in my room was on the fritz, but I let the staff know, and they were right on it. Great job, Piper Glen crew.

Stayed in March 2024

We have stayed here a couple of times now. The location is close to everything. The staff is wonderful.

Stayed in February 2024

All the extras like water, not charging for my dog, the huge room, extra friendly staff

Stayed in March 2024

Nothing I can think of

Didn’t do breakfast, the building was nice, spacious room, clean

Stayed in March 2024

The pool area was nice but the pool itself needed to be clean. That was honestly our only complaint.

We liked how friendly and kind the staff was. The room was amazing, clean, and comfortable.

Stayed in March 2024

The breakfast wasn't that good and the comforters were like repurposed bed toppers

The location and the black out curtains

Stayed in January 2024

Nothing

I came during the holidays and it was decorated so nicely and beautiful for the holidays.

Stayed in December 2023

Clean and close to restaurant gas station and movie theater

Stayed in December 2023

Our bathroom walls and floor could have been cleaner. There was also a spot of crusty brown stuff on one of the blankets. Otherwise room and hotel were clean.

Overall it was a nice place. Breakfast was waffles, cereal, bagels, and Jimmy Dean breakfast sandwiches. Pool was nice and warm. Staff were friendly. The kitchenette was nice to have to store our leftovers and heat up later. The hotel is located next to a large shopping/restaurant area in what seemed to be a pretty affluent area of Charlotte. We were about 30 minutes from downtown.

Stayed in December 2023

Nothing

Everything. It was beautiful

Stayed in November 2023

Staff on my first day went above and beyond. Didn’t have much interaction during my stay due to work. The manager on my last day was just as great as she was on my first day.

Stayed in October 2023

Felt very comfortable in the room, it was right opposite a shopping center and gas station which was convenient

Stayed in November 2023

I had trouble with parking, very limited parking space. Breakfast was limited too, could have more variety.

Room was clean and price was reasonable.

Stayed in October 2023

The breakfast was ok, it could have had more choices. I've had better at other hotels. Our view was terrible, it looked onto a tire shop.

It was a very nice hotel. Indoor pool was nice and clean. The rooms were updated and clean.

Stayed in October 2023

The staff were very friendly and our room was very nice and clean. It’s in an excellent location with plenty of food choices. The free breakfast is a bonus also!

Stayed in September 2023

Nothing

Wynell excellent customer service friendly welcoming great conversing with her....perhaps the hotel could do Bingo, karaoke, treasure hunting or bbq in the near future other than that perfect ....breakfast good thankyou

Stayed in September 2023

I did have to park at the other hotel down the street t

It was beautiful and I enjoyed the pool.

Stayed in September 2023