625 McCullough Drive, University Place, Charlotte, NC 28262, United States of America
#89 of 185 hotels in Charlotte
Guests' ChoiceBased on 296 hotel reviews
8.2Cleanliness
8.7
Comfort
8.6
Location
9.2
Facilities
8.5
Staff
8.9
Value for money
8.2
Free Wifi
7.9
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: January 1, 2023
Melendez
United States of Americadirty! room, hallway, elevator, trash was overflowing…paper towels rack was left with empty roll.
easy checking and out.
Stayed in December 2022
Reviewed: December 16, 2022
Stefan
United States of AmericaEverything was great
Did not eat breakfast
Stayed in October 2022
Reviewed: October 11, 2022
Sherrie
United States of Americamattress is hard
Really nice and clean
Stayed in October 2022
Reviewed: October 10, 2022
Shonta
United States of AmericaThe staff was amazing they were so nice and kind and helpful the place was very clean and I really enjoyed my stay
Stayed in October 2022
Reviewed: October 2, 2022
Summer
United States of AmericaThis is not the first time I have stayed here so I was really surprised to be so disappointed. There was trash in the drawers and on the floor, the blankets were covered with dirt and pet hair and the light above the sink did not work. When we went to check in, we were overlooked 3 separate times before they acknowledged we were standing there. The manager did call to apologize and say they were short staffed, but we will probably not stay again.
The location to the university was perfect!
Stayed in October 2022
Reviewed: August 29, 2022
Tamba
United States of AmericaN/A
Maintenance and front desk helpful
Stayed in August 2022
Reviewed: August 25, 2022
Tonya
United States of Americanothing
I will never stay at this Hotel again.
Stayed in August 2022
Reviewed: August 17, 2022
Zhakia
United States of AmericaThe staff was kinda short, but the service was beautiful🤩
The breakfast was beautiful, the location was perfect 🥰
Stayed in July 2022
Reviewed: August 16, 2022
Dijoun
United States of AmericaDoes not live up to the Hilton brand name. Bathroom was dirty. Hair everywhere. Garbage can had half a Subway sandwich in it. Window shade was stuck in the halfway position. Night time front desk staff was rude and not helpful. I read the reviews stating the same and I took a chance anyway. Totally regret it. Please book somewhere else.
Easy to get to. Lots of stores and restaurants near by.
Stayed in August 2022
Reviewed: August 12, 2022
Penny
United States of AmericaBeautiful rooms
Stayed in July 2022
Reviewed: August 2, 2022
Lavonia
United States of AmericaGreat customer service.
Stayed in August 2022
Reviewed: August 1, 2022
Lauren
United States of Americacleanliness and location.
Stayed in July 2022
Reviewed: July 26, 2022
Heather
United States of AmericaSmall bathroom, not enough towels, swimming pool was cold, breakfast had poor selection
Good location, great room size, kitchenette was wonderful
Stayed in July 2022
Reviewed: July 21, 2022
Michael
United States of AmericaCleanliness...carpets dirty because too many animals....been usuing this location since you first opened...loved it so much that i always used it but now its not appealing anymore because it became pet friendly ...now its just dirty
Location....thats about it
Stayed in July 2022
Reviewed: July 19, 2022
Matt
United States of AmericaNothing everything was great
The location and the style/size of the room
Stayed in July 2022
Reviewed: July 18, 2022
Tamara
United States of Americanothing could have been better.
It was great hot and ready, plenty of seating.
Stayed in July 2022
Reviewed: July 13, 2022
Carol
United States of Americaeverything
everything
Stayed in July 2022
Reviewed: July 11, 2022
Felisa
United States of Americanothing
great location
Stayed in July 2022
Reviewed: July 4, 2022
Margarette
United States of AmericaThe microwave in the room didn’t work. The ice machine on the 5th floor didn't work. There were no toiletries in the room, just soap and shampoo dispensers. Taxed twice.
The staff was super friendly and helpful.
Stayed in July 2022
Reviewed: June 27, 2022
Neil
United States of AmericaAn hour late on check-in and miscellaneous charges on my credit card with no explanations!!!
Location and cleanliness
Stayed in June 2022
Reviewed: June 22, 2022
Roger
United States of Americaonly complaint was the water pressure in the shower but that’s probably due to a water saving shower head.
spacious, clean and very comfortable
Stayed in June 2022
Reviewed: June 17, 2022
Claudia
United States of AmericaBreakfast! You definitely need to get a new brand of coffee. Breakfast could use an upgrade. I went to Dunkin Donuts for coffee and donuts for my breakfast.
The size of the room. Staff were very professional and very personable and very helpful.
Stayed in June 2022
Reviewed: June 15, 2022
Keisha
United States of AmericaI loved everything
I love everything about it
Stayed in April 2022
Reviewed: June 4, 2022
Jacqueline
United States of Americamicrowave in room didn’t work
pretty much everything
Stayed in May 2022
Reviewed: June 4, 2022
Faisal
United States of Americacleanness
friendly staff
Stayed in June 2022
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