123 East Cermak, Suite 200 , South Loop, Chicago, IL 60616, United States of America
#61 of 182 hotels in Chicago
Guests' ChoiceBased on 283 hotel reviews
8.5Cleanliness
9.0
Comfort
8.9
Location
8.8
Facilities
8.8
Staff
8.9
Value for money
8.3
Free WiFi
7.9
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: May 14, 2024
Cheryl
United States of AmericaEverything
Stayed in May 2024
Reviewed: May 2, 2024
Rachelle
United States of AmericaI was a little sad to realize that yes they have a pool but no hot tub and no tubs in the rooms so I couldn't soak my damaged leg and unfortunately beds are as hard as the floor
I loved the kitchenette and the shower had good hot water and pressure
Stayed in April 2024
Reviewed: April 18, 2024
Eyasu
EthiopiaRealy unstable and bad wifi
Clean room
Stayed in April 2024
Reviewed: April 14, 2024
Jackie
United States of AmericaSmall hotel rooms especially for a family of 4
Loved how clean it was, location and breakfast!
Stayed in March 2024
Reviewed: April 7, 2024
Vanessa
United States of AmericaParking. Hard to find parking.
The pool
Stayed in April 2024
Reviewed: April 2, 2024
Guerra
United States of AmericaEverything realy good 👍
Stayed in March 2024
Reviewed: March 28, 2024
Dyuma
United States of AmericaI didn’t like the price for Valet parking
Breakfast was good recommend bacon and sausage and eggs separate .
Stayed in March 2024
Reviewed: March 28, 2024
Ignacio
United States of AmericaPool is way to small for this Hilton Also the cleaning staff was rude I asked to get my bed sheets changed because my son got bit in the forehead by something and I woke up with bites all over my back. She looked at me like I was crazy.!!!!! These middle-class, high-end hotels should be changing bedsheets every visit they come clean rooms period.!
Location great 2 minute walk to the L Green Line
Stayed in March 2024
Reviewed: March 4, 2024
Tamara
United States of AmericaThe parking attendant don’t come to the car to get your keys, or the ONES DOING NOTHING JUST LET YOU STRUGGLE GETTING YOU LUGGAGE.
Great, location. Born & raised in Chicago. I do feel like the parking is a little extreme. But, convenient. I understand
Stayed in March 2024
Reviewed: March 3, 2024
Lee
United States of AmericaI WAS CHARGED $7.50 FOR THEM TO SIGNE FOR MY PACKAGE THAT WAS DELIVERED TO ME
BREAKFAST WAS GOOD AND THEY HAD MORE THAN PORK ITEMS
Stayed in March 2024
Reviewed: January 20, 2024
Anthony
United States of AmericaOur room was cold.
The accommodations were good.
Stayed in January 2024
Reviewed: January 12, 2024
Maxey
United States of AmericaThe fee for valet parking. Took my hotel bill up enough to cover the valet parking.
Very good
Stayed in December 2023
Reviewed: January 6, 2024
Lakia
United States of AmericaNothing
Free breakfast and pool
Stayed in January 2024
Reviewed: January 2, 2024
Patrick
United States of AmericaThe water pressure and it takes 15 mins for the water to get hot.
Convenient location for stores bars food
Stayed in January 2024
Reviewed: December 30, 2023
Cheryl
United States of AmericaBreakfast
Everything
Stayed in December 2023
Reviewed: November 6, 2023
Tstam
United States of AmericaI wished we were closer to better restaurants. It was hard to find great food that was close by after a long day of exploring. The kids would have also liked the pool to be a little warmer.
We stayed at the Home2Suites for a family trip while my husband attended a conference at a hotel down the street. We loved that there was a pool for the kids and a great free breakfast every morning. The rooms were spacious and fit our whole family. This location was just two blocks from the green line CTA train, which made traveling around the city a breeze.
Stayed in November 2023
Reviewed: October 30, 2023
Maria
United States of AmericaDidnt have silverware in room
Clean and had breakfast
Stayed in October 2023
Reviewed: October 23, 2023
Atteelia
United States of AmericaThree in one,pool, fitness, laundry, breakfast, staff, uv 🤗🤗🤗🤗🤗😘😘😘
Stayed in October 2023
Reviewed: October 14, 2023
Jody
CanadaThere was no safe in the room so I had to carry everything with me.
The breakfast was very delicious which included hot and cold selections eggs, sausage, fruit, yogurt, baked goods, cereal, juice, coffee. There was a waffle maker too. The location was perfect close to the train.
Stayed in October 2023
Reviewed: October 6, 2023
Timothy
United States of AmericaThe beds were uncomfortable
Very nice staff
Stayed in October 2023
Reviewed: September 18, 2023
Shirley
United States of AmericaDid not like that it did not have a proper closet. Did not like the fact that it was a space with a curtain. I ask for 2 beds in the reservation but I only got 1 bed and 1 bed couch. I asked to wash the shower floor and they did not. Parking way to expensive. The pool area was hot. It was 90 something degrees outside. It would have been nice if it was cool in the pool area.
The staff were very pleasant at the hotel.
Stayed in August 2023
Reviewed: September 17, 2023
Maritza
United States of AmericaN/A
The room it was so nice and the bed was so comfortable.
Stayed in September 2023
Reviewed: September 10, 2023
Denise
United States of AmericaThe bed pillows
It was in a very central location to downtown, South Loop and expressway.
Stayed in September 2023
Reviewed: September 2, 2023
Stephanie
United States of AmericaMy son said sofa bed was not the most comfortable in comparison to others. Also drinks at pool bar RIDICULOUSLY EXPENSIVE. Don't know why I paid $45 plus tip for two cocktails and an ice water.
Beautiful location. Gorgeous interior. Good staff.
Stayed in August 2023
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