1300 East American Lane , Schaumburg, IL 60173, United States of America
#9 of 31 hotels in Schaumburg
Guests' ChoiceBased on 194 hotel reviews
8.4Cleanliness
8.6
Comfort
8.6
Location
9.2
Facilities
8.7
Staff
8.9
Value for money
8.4
Free Wifi
7.0
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: May 19, 2024
Susan
United States of AmericaWhen we took out the linens for the sleeper sofa (zipped in a plastic bag) there was no sheet, and the cover spread and pillowcases looked dirty.
Kids liked it because it had a pool, and the fact that it had a sleeper sofa with a privacy curtain.
Stayed in May 2024
Reviewed: April 3, 2024
Antonio
United States of AmericaThe couch pillows was ripped the sheets was worn
The staff was nice and courteous
Stayed in March 2024
Reviewed: March 30, 2024
Sara
United States of AmericaPool was dark and a little too much chlorine.
Stayed in March 2024
Reviewed: October 30, 2023
Jason
United States of AmericaNo soap to clean the plates. There was dust on the soap in the bathroom Need more bath towels.
The young lady at the front desk was great.
Stayed in October 2023
Reviewed: October 27, 2023
Steve
United States of AmericaThe food was mostly gone, I asked for more and she said "we close in like 10 minutes". Never brought any more food out. It was kinda rude in my opinion
Stayed in October 2023
Reviewed: August 29, 2023
Vinayak
Indiaairconditioner sound
I am a vegon and identification of vegon food was bit difficult
Stayed in August 2023
Reviewed: August 10, 2023
Jennifer
United States of AmericaOur room smelled putrid.
I like the design of the rooms and the extra sink & kitchen area.
Stayed in August 2023
Reviewed: August 7, 2023
Rosana
United States of AmericaWonderful stay. Breakfast was good. Clean areas. It was worth the price I paid.
Stayed in August 2023
Reviewed: August 7, 2023
Foreman
United States of AmericaNoise level
Room very clean space was great around everything. Nice location
Stayed in August 2023
Reviewed: July 8, 2023
Elizela
United States of AmericaIt was clean, great staff and good breakfast…
Stayed in July 2023
Reviewed: June 26, 2023
Vlastimir
United States of AmericaLocation.we didn't need extra room because 2 adults and 3 kids.. we had 2 quin and sofa-bed ..convenient for 4-6ppl
Stayed in June 2023
Reviewed: June 19, 2023
Thomas
United States of AmericaThe bathroom needs more cleaning.
Great Location.
Stayed in June 2023
Reviewed: May 30, 2023
De
United States of AmericaA staff member could use an emotional intelligence class. Other than that cool.
Stayed in May 2023
Reviewed: December 6, 2022
Haruska
United States of AmericaPool was very cold
Large rooms
Stayed in December 2022
Reviewed: September 26, 2022
Kendra
United States of AmericaNothing
I love every bit of the breakfast
Stayed in September 2022
Reviewed: August 11, 2022
Z
United States of American/a
location, Breakfast , closer to mall
Stayed in August 2022
Reviewed: August 9, 2022
Joe
United States of Americathe swimming pool was ok but needed cleaned and updated.
the room was very nice and cleaned.
Stayed in August 2022
Reviewed: August 8, 2022
Dean
United States of AmericaThe sofa bed had a really thin mattress so our 11 yr olds couldn't sleep on it. We put the mattress on the floor and they slept like babies. 😊 Pool was too cold for adults but kids didn't mind.
Breakfast was really good! Staff was very friendly. Roon was clean. Lobby was beautiful! Exercise room had nice equipment.
Stayed in August 2022
Reviewed: June 27, 2022
Casie
United States of AmericaThe room smelled like cigarette smoke and had weird burn marks on the carpet by the bed and window. The free breakfast sausage was weird. I went to get water for my coffee but juice came out instead.
I liked the shampoo, body soap, and lotion. (I brought my own conditioner) The pillows are my favorite. The Hilton reservation customer service people are friendly, so was Danielle our front desk staff.
Stayed in June 2022
Reviewed: May 28, 2022
Seanna
United States of AmericaWe decided to use the indoor pool. The outside area was clean but the pool was not.
The room was large and clean. The staff were very nice and friendly. The breakfast was tasty.
Stayed in May 2022
Reviewed: May 10, 2022
Myron
United States of AmericaHeating system worked well.
Stayed in May 2022
Reviewed: May 3, 2022
Philipe
United States of Americagreat location
Stayed in May 2022
Reviewed: April 30, 2022
Mariela
United States of Americathe location and breakfast
Stayed in April 2022
Reviewed: April 24, 2022
Michelle
United States of Americanoisy ice maker close to room location
location indoor pool hot breakfast
Stayed in April 2022
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