7570 Woodspoint Drive, Florence, KY 41042, United States of America
#3 of 31 hotels in Florence
Guests' ChoiceBased on 359 hotel reviews
8.9Cleanliness
9.3
Comfort
9.2
Location
9.2
Facilities
9.1
Staff
9.1
Value for money
8.7
Free Wifi
8.9
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: June 4, 2024
Carol
United States of AmericaIt was very good
Stayed in June 2024
Reviewed: June 2, 2024
Sheryl
CanadaNothing much negative review, but as a suggestion just need to install exhaust fans in your washroom.
The room we stayed was very spacious and clean. The ambiance of the place especially at the lobby is very modern and pleasant. The receptionist was very helpful and courteous. The 24 hour coffee/tea and water w/ lemon is exceptional. The breakfast is awesome!
Stayed in June 2024
Reviewed: May 13, 2024
Thompson
United States of AmericaNothing, everything was great.
Very friendly and pleasant people.
Stayed in May 2024
Reviewed: May 13, 2024
Jaclyn
United States of AmericaBreakfast was sub par. I know it’s free hotel breakfast but real or at least sturdier utensils would have been nice.
Room was huge and very clean!
Stayed in May 2024
Reviewed: May 7, 2024
Charlene
United States of AmericaWe were only there over night and had no complaints.
Room was spacious and clean. The front desk girl gave us a choice of 1st or 2nd floor and with the grandkids the pool was just down the hall👍.
Stayed in May 2024
Reviewed: May 3, 2024
Maria
United States of AmericaThe sofa bed was a little lumpy but we survived
The 2 young ladies that were at the desk when I checked in answered all my questions were very professional. Gave me all the hotel information and information on the area stores and restaurants.
Stayed in April 2024
Reviewed: May 1, 2024
Matthew
United States of AmericaWe loved the size of the room, the full sized refrigerator, and the breakfast was great. Very clean and new feeling.
Stayed in April 2024
Reviewed: April 30, 2024
Terri
United States of AmericaThe staff was very friendly and made sure our needs were met every day. Our room was exceptionally clean, spacious, and the beds are very comfortable. I loved that this Hotel treats smokers like human beings by providing us with a beautiful, comfortable smoking area, THANK YOU!
Stayed in April 2024
Reviewed: April 25, 2024
Meynardo
United States of AmericaGood variety. Juice didn’t work one day.
Stayed in March 2024
Reviewed: April 15, 2024
Christine
United States of AmericaYou need to have a few soft pillows. Mattress was perfect.
Layout
Stayed in April 2024
Reviewed: April 13, 2024
Jones
United States of AmericaVery clean, great rooms and breakfast was also great
Stayed in April 2024
Reviewed: April 7, 2024
Mary
United States of AmericaPool rules of unsupervised kids in the pool did not seem to be in forced.
Customer security was a priority. Key card needed to take elevator to room floors.
Stayed in April 2024
Reviewed: April 5, 2024
Toby
United States of AmericaThe breakfast personel could have used some extra help because of the volume.
Breakfast was good but crowded. Room was good size and clean. Our grandchildren LOVED the pool.
Stayed in April 2024
Reviewed: April 2, 2024
Debbie
United States of AmericaBeds were too soft for me. Need bigger trash cans and was disappointed that the pool was so small and no jacuzzi.
Didn’t have breakfast Very clean, great service, very helpful and friendly
Stayed in March 2024
Reviewed: April 1, 2024
Albert
United States of AmericaWe got in late and left early. Was nice to rest
Stayed in February 2024
Reviewed: March 31, 2024
Oksana
United States of AmericaI liked everything. It was clean and comfy. I would definitely book this hotel again.
Stayed in March 2024
Reviewed: March 28, 2024
Zenileet
United States of AmericaCheck the bath door
I like everything The customer service is very nice and kind ♥️
Stayed in March 2024
Reviewed: March 27, 2024
Patton
United States of AmericaBreakfast. It's was a bit hectic and staff was clearly annoyed Frustrating that the bathroom doors don't close and lock
The room was very clean
Stayed in March 2024
Reviewed: March 26, 2024
Deborah
United States of AmericaDidn’t like sliding barn door on bathroom and wished breakfast lasted until til 10, it was from 6-9.
As soon as we walked into hotel it smelled so good and everything was like new. Easy checkin and checkout and checkout was later than most hotels , it was 12:00. Room was very big around 475 square feet. Everything looked new , it had small kitchen with a regular refrigerator. It had sofa bed, computer desk with chair, 2 queen beds, ottoman, 2 dresser’s and each had 3 drawers and 3 big shelves. Had a big shelf across a wall to put your stuff on also . Had a closet to hang clothes on and put suitcases in. We had daily room cleaning which included: made are beds, put clean towels out , took out our garbage. Only thing I didn’t like was the sliding barn door going into bathroom. It had cracks where someone in room could see whoever was in bathroom when passing by . The kids loved the heated pool , it was kind of small but the water was warm. Employees were nice and helpful. I wish breakfast lasted a little later . It was from 6-9 am . It had waffles, toast, boiled eggs, omelets, cereal, bananas, muffins, bagels, gravy with biscuits, yogurt,grits , toppings like jelly, nuts, chocolate chips, nuts, peanut butter , etc, and a few other items . Had milk, orange juice, apple juice and another juice. Had coffee, water and hot chocolate out all day . Had workout room and washers and dryers for people to use . I think they were around $2 and dryer had timer for a hour to use it. Had food and drink items to buy beside front desk. Had a lot of places to eat at nearby and also Walmart and Target nearby. Lots of eating and shopping places nearby . Took around 25 minutes to get to Cincinnati Zoo.
Stayed in March 2024
Reviewed: March 15, 2024
Woodbury
United States of AmericaAll perfect.
Absolute nicest place I have ever stayed at.
Stayed in March 2024
Reviewed: March 14, 2024
Heather
United States of AmericaNothing
Proximity to the airport
Stayed in March 2024
Reviewed: March 11, 2024
Olatomiwa
United States of AmericaThe room was exceptional and it was family friendly. I will visit again.
Stayed in March 2024
Reviewed: March 11, 2024
Erin
United States of AmericaNothing
Very nice and clear. Great price.
Stayed in March 2024
Reviewed: February 24, 2024
Alicia
United States of AmericaThe pool isn’t heated so it was a little chilly. Not cold enough to keep the kids out of it though. So it’s not a deal breaker for us.
We met some friends here as a middle point between the creation museum and Ark encounter. It was the perfect middle spot between the 2 of them. We had such a nice visit. Hotel was clean and beds were comfortable. We were a larger group with lots of kids and the hotel staff was so friendly and kind to us all. The lobby offers lots of places to sit and play games and they even have games available for you if you forget some. Room had a lot of space and I especially enjoyed all the drawers for clothes and wall shelves for the food. It helped keep the room tidy and organized. Room service came in every day and replaced our towels, vacuumed the floors, took the trash out and made our beds. It was much appreciated! Our stay didn’t disappoint at all and we would definitely come back if we were ever in the area again. For the breakfast reviews. They did swap out some items so it wasn’t the same things being offered each morning. That being said, there was plenty to choose from. I didn’t have to make it or clean up after it and it’s more than my kids get offered at home so no complaints here on the breakfast.
Stayed in February 2024
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