Hotel was nice and the perfect size for our large family

Stayed in April 2024

Close to railway. If your room is located on the wrong end of building you can hear the train passing by.

Location was great. Restaurants & museums were in walking distance.

Stayed in April 2024

Nice rooms

Stayed in April 2024

Parking is $30 for a pass to the garage, or you paid for parking by the hour across the street.

Breakfast was amazing! Lobby and pool area was comfortable and had activities for the kids. The pool was a decent size and clean.

Stayed in April 2024

Room only cleaned every other day. It was spring break in the USA which we didn’t realise existed till we went there. The hotel was full of Uni students creating mayhem. Impossible to get a chair or lounger at the pool area.

It was a lot bigger than we thought it would be and was very comfortable. The bed was nice and big and the bedding was if good quality, giving us a good nights sleep.

Stayed in March 2024

Room Service and cleaning

Pool,Rooms

Stayed in April 2024

The neighbourhood is atrocious............ homeless abound

Stayed in February 2024

Drawer was broken and blinds were stuck in my room

Good location..home away from home.Nice little kitchen

Stayed in March 2024

The moisturizer bottle was sealed and we were not able to use it, other toiletries were good.

The room was very spacious with great facilities, the shower was big and toiletries were great. Breakfast options were limited but delicious.

Stayed in March 2024

Breakfast and the elevator were a bit crowded. The sofa that we used as a bed wasn't comfortable.

Our visit was very short. We arrived very late in the middle of the night. There was someone at the front desk that checked us in and helped with all our requests. Breakfast was nice and the staff was helpful.

Stayed in February 2024

Our room was dingy smelling and I’ve been trying to call for weeks and no return phone call in regards to something that was left behind.

The pool was great! Easy to walk places.

Stayed in February 2024

The staff are a credit to this hotel. They are kind and pleasant and looked after us very well. We had a large, comfortable room on the top floor away from the hubbub. The hotel has a great gym and laundry facilities. The pool area is clean and well maintained. The breakfast which was included offered a variety of hot dishes and fruit. The eating area was kept spotless by the staff. The hotel is within easy walking distance of the Riverwalk and Los Olas shopping area. We highly recommend this hotel. The staff members are excellent, the rooms are spacious, and facilities are kept clean and neat.

Stayed in March 2024

We didn't really spend enough time to say - didn't get to enjoy the pool or the size of our room, but we didn't run into any issues.

We had a very difficult day of travel, and were able to check in when we arrived close to 2 am, sleep comfortably, and have a decent breakfast in the morning. The waffle station had a long line but worked well.

Stayed in March 2024

The area is very shady. We love the Home2 and Tru brand and the hotel itself was lovely... but we wouldn't stay here again until the area is regenerated (seems like that is happening). The area just behind the hotel has a bus station and we were not comfortable walking through it with kids.

The hotel itself is great. There is no segregation of Tru and Home2, which is nice - the facilities are open to all. The lobby is spacious with loads of seating and a pool table. The breakfast was good and the staff in there were really cheerful. The food was OK and there was plenty of choice. There was complimentary tea and coffee available all day and all night. The rooms were a great size for the four of us (two adults and two children). Its a nice touch to be able to log into your own Netflix on the TV. The wireless is fast and free and the small kitchen was very useful (it would be good if they give you extra dishwasher detergent when they cleaned the room). The room was cleaned on one of the days (I think it was after the second night). The pool was open from 8am and there were plenty of towels available there. There was also a Laundromat which we used without a hitch (but you need your own detergent).

Stayed in February 2024

The location was a little sketchy but the hotel had a secured parking lot which made us feel more comfortable about leaving our vehicle out in the area.

It was okay!

Stayed in March 2024

This review is hidden because it doesn't meet our guidelines.

The staff was slow, distracted and not helpful.

The breakfast was excellent and the location was excellent

Stayed in March 2024

Card readers weren’t working. No airport shuttle included.

Suite style that allowed 6 people.

Stayed in February 2024

Check in. Room not ready.

Location. Amenities.

Stayed in February 2024

The bar closed at 9.00pm which was a bit early (even 10pm would be much better).

A great welcome when we arrived, great staff all round & a nice room all made for a very pleasant, easy stay.

Stayed in January 2024

Very small issue, the shower gel on the bathroom ran out a few days before we left and was not replenished despite asking reception twice.

2nd time staying here. Everything was great as usual.

Stayed in February 2024

Location wasn’t my favorite. Parking deck was tight. Pay for parking wasn’t an option.

Very nice hotel, comfortable spacious rooms. Surprisingly quiet. Delicious complimentary breakfast.

Stayed in January 2024

Lack of vegetables in the breakfast

Fresh food

Stayed in January 2024

Music too much too loud in reception. Not necessary.

Stayed in January 2024