330 River Ridge Dr. NW, Grand Rapids, MI 49544, United States of America
#18 of 61 hotels in Grand Rapids
Guests' ChoiceBased on 106 hotel reviews
8.5Cleanliness
8.6
Comfort
8.8
Location
8.6
Facilities
8.6
Staff
8.5
Value for money
8.3
Free Wifi
10.0
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: March 26, 2024
Lisa
United States of AmericaNothing
Our room was modern and new and the hotel design is fantastic! It was great to have front desk employees text us to see if we were happy with our stay and we could ask questions.
Stayed in March 2024
Reviewed: February 22, 2024
Tenicia
United States of AmericaNothing. Everything was excellent. Great room, great view, great price and an awesome staff, from check in to check out.
The breakfast was awesome especially the breakfast burrito and the waffles. The attendant of the breakfast bar was very friendly and kind. The rooms are very spacious and clean for the price. My husband and I will be back because of the attendant at the breakfast bar and just quality of the hotel itself. I recommend this hotel to anyone who is looking for a clean hotel stay and a complimentary breakfast that has great breakfast and great staff!! We will be back for sure. 10/10
Stayed in February 2024
Reviewed: February 12, 2024
Nancy
United States of AmericaI wish you had a bar
Love the rooms and staff
Stayed in February 2024
Reviewed: November 23, 2023
Tumey
United States of AmericaCould use a bigger breakfast variety. But I can’t complain it was free.
It was very clean and the staff was very nice.
Stayed in November 2023
Reviewed: November 6, 2023
Rhonda
United States of AmericaHot tub jets weren't working well.
The room was huge
Stayed in November 2023
Reviewed: October 1, 2023
Patricia
United States of AmericaThere wasn't too much I did not like. Happy with our hotel
Clean and everything needed for a comfortable stay. Comfortable bed,
Stayed in September 2023
Reviewed: August 21, 2023
Beverly
United States of AmericaCarpet was dirty. No insulation, I could hear dogs and people in the hall and above us clearly. There was blood on my sofa bed mattress pad
Stayed in August 2023
Reviewed: June 18, 2023
Andraya
United States of AmericaBeds are little hard and hate that the pool closes at 10 pm, but just minor things.
Love how spacious the rooms are and the friendly staff are very helpful!
Stayed in June 2023
Reviewed: March 27, 2023
Andraya
United States of AmericaBeds were a little stiff and there is a strict 10 pm quiet time policy that we had a hard time adhering too! lol
Loved the location and space/amenities of the room! Staff was very please to deal with.
Stayed in March 2023
Reviewed: March 14, 2023
A
United States of AmericaGood
Good
Stayed in March 2023
Reviewed: January 18, 2023
Tiffany
United States of AmericaThe silverware wasn't clean
I love you too this in the area
Stayed in January 2023
Reviewed: January 2, 2023
Rodigga06
United States of AmericaKitchen
Stayed in January 2023
Reviewed: December 21, 2022
Brianna
United States of AmericaBesides the shower had hair pieces from previous people shaving which is a major health violation.
Nice place and mainly clean.
Stayed in December 2022
Reviewed: December 12, 2022
Saffold
United States of AmericaThe hotel is very nice
Stayed in December 2022
Reviewed: December 2, 2022
Nicole
United States of Americathey had a great variety for breakfast, we had plenty of towels and pillows. bed was extremely comfortable. room was spacious. great location near lots of shopping and food! we will be back
Stayed in December 2022
Reviewed: October 17, 2022
Leshai
United States of Americana
setup design
Stayed in October 2022
Reviewed: September 26, 2022
Thomas
United States of AmericaThe facility gave us a bill that was 20 cheaper than we were charged by booking . Com. Obviously no savings for us going thru your company should have booked directly thru hotel. Lessens learned
Breakfast was adequate excellent set up
Stayed in September 2022
Reviewed: September 26, 2022
Cherie
United States of AmericaThere were no coffee cup or plain half and half cups and I waited for 5 minutes at the desk and no one came out to see what was wrong so I opened the cabinets, found the items and restocked the coffee bar myself and some others that were waiting clapped!
it’s low key but friendly.
Stayed in September 2022
Reviewed: August 22, 2022
Robert
United States of AmericaLocation was great. Easy to find with good restaurant nearby. Breakfast options were good.
Stayed in August 2022
Reviewed: August 22, 2022
Sherry
United States of AmericaI was not very impressed with the breakfast. And the rooms need more pillows at least one more for each bed.
We love the location
Stayed in August 2022
Reviewed: August 22, 2022
Dylan
United States of AmericaNo free Wi-Fi without Hilton Honors, even cheap hotels have Wi-Fi. There was food stuck in refrigerator and chair.
Bed super comfy. Huge room. Nice shower. Nice bathroom. Kitchen appliances included. 2 TV’s. Good breakfast and nice staff. Great location.
Stayed in August 2022
Reviewed: August 16, 2022
Steven
United States of AmericaPillow selection on the bed was limited. They were all too thick and hard. I would have preferred a selection that included some "flat" pillows.
Convenient easy check in and clean facility.
Stayed in August 2022
Reviewed: August 1, 2022
Asia
United States of Americabeds aren’t too comfortable, my body was miserably hurt when waking up
everything was great. location, staff, free breakfast, etc
Stayed in July 2022
Reviewed: August 1, 2022
Brian
United States of AmericaNeed bigger coffee cups
New facilities clean, good coffee. 👍
Stayed in July 2022
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