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  5. Reviews of Home2 Suites By Hilton Grand Rapids North

Reviews of Home2 Suites By Hilton Grand Rapids North This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

330 River Ridge Dr. NW, Grand Rapids, MI 49544, United States of America

#18 of 61 hotels in Grand Rapids

Guests' Choice

Review Score

Based on 110 hotel reviews

8.3

Score breakdown

  • Cleanliness

    8.6

  • Comfort

    8.8

  • Location

    8.6

  • Facilities

    8.6

  • Staff

    8.4

  • Value for money

    8.2

  • Free Wifi

    10.0

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: August 21, 2023

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • King Studio Suite - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Carpet was dirty. No insulation, I could hear dogs and people in the hall and above us clearly. There was blood on my sofa bed mattress pad

    Stayed in August 2023

  • Reviewed: June 18, 2023

    9.0
    Great stay!
    • Business trip
    • Travelers with friends
    • Queen Studio with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Beds are little hard and hate that the pool closes at 10 pm, but just minor things.

    Love how spacious the rooms are and the friendly staff are very helpful!

    Stayed in June 2023

  • Reviewed: March 27, 2023

    9.0
    Great and comfortable stay!
    • Leisure trip
    • Group
    • King Studio Suite - Non-Smoking
    • Stayed 2 nights

    Beds were a little stiff and there is a strict 10 pm quiet time policy that we had a hard time adhering too! lol

    Loved the location and space/amenities of the room! Staff was very please to deal with.

    Stayed in March 2023

  • Reviewed: January 2, 2023

    9.0
    Wonderful
    • Business trip
    • Family with young children
    • Queen Studio with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Kitchen

    Stayed in January 2023

  • Reviewed: December 21, 2022

    7.0
    Good
    • Leisure trip
    • Couple
    • King Studio Suite - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Besides the shower had hair pieces from previous people shaving which is a major health violation.

    Nice place and mainly clean.

    Stayed in December 2022

  • Reviewed: December 12, 2022

    8.0
    Very Good
    • Family with young children
    • King Studio Suite - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The hotel is very nice

    Stayed in December 2022

  • Reviewed: December 2, 2022

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • King Studio Suite - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    they had a great variety for breakfast, we had plenty of towels and pillows. bed was extremely comfortable. room was spacious. great location near lots of shopping and food! we will be back

    Stayed in December 2022

  • Reviewed: September 26, 2022

    8.0
    it’s not as expensive as other place, fairly clean, though not the public bathroom, and the desk staff dress like bums,
    • Leisure trip
    • Group
    • King Studio Suite - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    There were no coffee cup or plain half and half cups and I waited for 5 minutes at the desk and no one came out to see what was wrong so I opened the cabinets, found the items and restocked the coffee bar myself and some others that were waiting clapped!

    it’s low key but friendly.

    Stayed in September 2022

  • Reviewed: August 22, 2022

    8.0
    We stayed twice at this location - coming and going from Leland, Michigan. Perfect for our schedule.
    • Leisure trip
    • Couple
    • King Studio Suite - Non-Smoking
    • Stayed 1 night

    Location was great. Easy to find with good restaurant nearby. Breakfast options were good.

    Stayed in August 2022

  • Reviewed: August 22, 2022

    7.0
    Good
    • Leisure trip
    • Travelers with friends
    • Queen Studio with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    I was not very impressed with the breakfast. And the rooms need more pillows at least one more for each bed.

    We love the location

    Stayed in August 2022

  • Reviewed: August 22, 2022

    7.0
    Overall 8.7/10. Great stay in many ways, with some small drawbacks.
    • Leisure trip
    • Couple
    • One-Bedroom King Suite - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    No free Wi-Fi without Hilton Honors, even cheap hotels have Wi-Fi. There was food stuck in refrigerator and chair.

    Bed super comfy. Huge room. Nice shower. Nice bathroom. Kitchen appliances included. 2 TV’s. Good breakfast and nice staff. Great location.

    Stayed in August 2022

  • Reviewed: August 16, 2022

    8.0
    Very Good
    • Leisure trip
    • Solo traveler
    • King Studio Suite - Non-Smoking
    • Stayed 1 night

    Pillow selection on the bed was limited. They were all too thick and hard. I would have preferred a selection that included some "flat" pillows.

    Convenient easy check in and clean facility.

    Stayed in August 2022

  • Reviewed: August 1, 2022

    9.0
    Good place, kinda pricey
    • Business trip
    • Family with young children
    • King Studio Suite - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Need bigger coffee cups

    New facilities clean, good coffee. 👍

    Stayed in July 2022

  • Reviewed: July 28, 2022

    8.0
    would/will stay again. would/will recommend to others.
    • Family with young children
    • King Studio Suite - Non-Smoking
    • Stayed 10 nights
    • Submitted from a mobile device

    hot plate didn’t work, no housekeeping unless you asked for it. Laundry service was broken and only available 1 W/D with a line a mile long every day. had to go find a laundromat.

    nice breakfast, clean pool and hot tub, spacey rooms

    Stayed in July 2022

  • Reviewed: July 24, 2022

    8.0
    Would recommend but needs some attention.
    • Group
    • King Studio Suite - Hearing Access/Non-Smoking
    • Stayed 9 nights
    • Submitted from a mobile device

    broken washer, broken dryer, broken gym equipment, broken dishes in room, no quarters for laundry (some hotels now have card swipes and apps to update guests on laundry progress. When requesting rooms to be cleaned, they weren’t cleaned. there were no extra towels and we ran out of tp.

    The breakfast sandwiches, the nightly lit fire pit and hanging outdoor lights, the fact we could grill out. staff was accommodating when needed. Very modern. Comfy beds. Need more rooms with two beds. nice decor. great seating area in lobby.

    Stayed in July 2022

  • Reviewed: June 21, 2022

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • King Studio Suite - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    I would of liked more fruits and muffins which maple syrup

    I wish there was a different variety of clean and light food options

    Stayed in May 2022

  • Reviewed: April 28, 2022

    9.0
    fine
    • Leisure trip
    • Couple
    • King Studio Suite - Non-Smoking
    • Stayed 7 nights
    • Submitted from a mobile device

    no cnn or other normal news source…will not come back for this reason

    location, kitchen, pool

    Stayed in April 2022

  • Reviewed: April 9, 2022

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Queen Studio with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    I disliked how we couldn’t use the hot tub!

    I love how clean the property was!

    Stayed in February 2022

  • Reviewed: April 2, 2022

    9.0
    excellent
    • Leisure trip
    • Family with young children
    • Queen Studio with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The credit card machine wasn’t excepting all credit/ debit cards

    The property was conveniently located, clean and the staff was kind. The breakfast was full of variety.

    Stayed in April 2022

  • Reviewed: December 13, 2021

    7.0
    Great
    • Leisure trip
    • Couple
    • King Studio Suite - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Need a buffet style with more options.

    Stayed in December 2021

  • Reviewed: November 30, 2021

    7.0
    Liked it alot
    • Leisure trip
    • Family with young children
    • Queen Studio with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    There was clunks of hair around the pool. There was also hair in the tub and on the floor.

    I loved how big the room was. We are a family of 5 and we all fit comfortably in the room.

    Stayed in November 2021

  • Reviewed: November 15, 2021

    8.0
    Comfortable & Affordable p
    • Business trip
    • Couple
    • King Studio Suite - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The staff was out of line. At one point we received a call about smoking?? Yet neither myself or my partner smokes. We we're threatened by the employee at the front desk.. and told that she will make us leave. We really didn't appreciate being accused of something we didn't do. Afterwards when we left to take an Uber to The Chop House two doors down it sounded like a full swing party! The hallway was filled with marijuana smoke, people loitering, and trash from take-out. We didn't say anything but we we're upset about the situation.

    Location, cleanliness, room amenities

    Stayed in November 2021

  • Reviewed: November 15, 2021

    8.0
    It was good
    • Leisure trip
    • Couple
    • King Studio Suite - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Can hear the people above me and thin walls

    Walls a bit thin could hear babies crying and kids running

    Stayed in November 2021

  • Reviewed: July 21, 2021

    9.0
    Great vacation stop! Will stay here again if visting the area!
    • Leisure trip
    • Family with young children
    • King Studio Suite - Hearing Access/Non-Smoking
    • Stayed 4 nights

    I felt the pool and hot tub area seemed dated- but thankful at least it was open and not crowded so we could relax in there and not feel crowded in the least bit!

    Great value for the size of our room. We stayed a total of 4 days and the mini kitchen with a full fridge, dishes and dishwasher were the cherry on top for my family of 4. Comfortable beds (including pull out couch mattress!), great light blocking shades, amazing hot breakfast choices and friendly staff completed our trip!

    Stayed in July 2021

Showing 1 - 25

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