350 North Main Street , Downtown Greenville, Greenville, SC 29601, United States of America
#27 of 81 hotels in Greenville
Guests' ChoiceBased on 461 hotel reviews
8.6Cleanliness
8.8
Comfort
8.9
Location
9.4
Facilities
8.8
Staff
9.1
Value for money
8.4
Free WiFi
9.2
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: April 28, 2024
Valerie
United States of AmericaThe shower
It was located where everything is.
Stayed in April 2024
Reviewed: April 8, 2024
Sherry
United States of AmericaBreakfast Bar could add a few items.
Friendly staff! Valet service takes the worry out of parking.
Stayed in April 2024
Reviewed: April 7, 2024
Tavie
United States of AmericaNothing to mention
Wonderful location, loved events in downtown being so accessible. Loved valet parking and not having to be concerned about the car. Hotel has clean room and was spacious and breakfast seating was just right.
Stayed in April 2024
Reviewed: April 1, 2024
Sandra
United States of AmericaGreat location and pricing. Clean room and comfortable bed.
Stayed in March 2024
Reviewed: March 24, 2024
Nicola
United KingdomNo hob or oven just microwave Staff unhelpful when we requested if they could call us a taxi for return to airport. We politely asked two different members of staff on reception - both said No - as international travellers this was not very helpful
excellent hotel in lovely location, fabulous suite big room
Stayed in February 2024
Reviewed: March 16, 2024
Tiffany
United States of AmericaPoorly marked from road
Walking distance for concert
Stayed in March 2024
Reviewed: March 6, 2024
Mary
United States of AmericaThe price was higher than usual due to events in town.
Excellent location, clean rooms, and friendly staff.
Stayed in March 2024
Reviewed: March 6, 2024
Kelley
United States of AmericaClose to concert venue, restaurants and shopping.
Stayed in March 2024
Reviewed: February 23, 2024
Hope
United States of AmericaNo vending machines, options in the lobby were way too expensive and limited
Room was fantastic
Stayed in February 2024
Reviewed: February 21, 2024
Jennifer
United States of AmericaVery nice and clean. Friendly staff
Stayed in February 2024
Reviewed: January 27, 2024
Bower
United States of AmericaThe view wasn't very impressive from my room, over looked a cemetery across the street. Didn't have free parking included.
Very comfortable stay. Easy last minute booking. Staff was very welcoming and polite. Pet friendly, fun to see all of the pups walking around (lashed).
Stayed in December 2023
Reviewed: December 30, 2023
Sophia
IrelandMaybe a little later for breakfast
Great location. Excellent staff, very accommodating and helpful
Stayed in December 2023
Reviewed: December 6, 2023
Wendy
United States of AmericaWalking distance to bon secour and downtown’s
Stayed in December 2023
Reviewed: November 16, 2023
Deano
United States of AmericaParking was expensive.
Within walking distance of the Bon Secours Wellness Arena.
Stayed in November 2023
Reviewed: November 4, 2023
Bowman
United States of AmericaThe breakfast was just not the best!! I have stayed at quite a few hotels. And this was one of the least satisfying breakfasts I have had at a hotel. There was not much options and everything just seemed dingy and all the bread products felt hard or stale. And the juice like orange juice and apple juice tasted like colored water but worst. It was terrible so we had to buy a drink. Breakfast is the one thing that yall could definitely do better with!! Everything else was pretty good!!
I absolutely loved your manager that was on duty the first night we stayed. I can't remember her name but she was awesome. Even tho they where struggling with getting us checked in because of the new system yall adopted and failed to really train them on. She was able to call another hotel that was also using that system and she told her what to do to fix it. Yall should have a help line for your people to call if they don't know how to fix a IT problem. Because it took her forever to get it figured out which cause the guess behind us that won't raised right to have a attitude and be ugly and she didn't deserve that. She did great an gave us free wine to make up for it.
Stayed in October 2023
Reviewed: October 30, 2023
Patti
United States of AmericaNothing
Close to downtown , good breakfast
Stayed in September 2023
Reviewed: October 19, 2023
Stephen
United States of AmericaThe bed mattress is too soft
Great location.
Stayed in October 2023
Reviewed: October 16, 2023
Lael
United States of AmericaAir conditioning barely worked
Demographics
Stayed in October 2023
Reviewed: October 16, 2023
Robert
United States of AmericaParking
Both were good
Stayed in October 2023
Reviewed: October 16, 2023
Ligon
United States of AmericaVery nice. Great location
Stayed in October 2023
Reviewed: October 14, 2023
Brandy
United States of AmericaWe arrived at 2pm, and wasn't allowed to check in 1 hrs early... had to leave and ride around for a hr
The location... the rooms were very clean, beds very comfortable..
Stayed in October 2023
Reviewed: October 14, 2023
Cortney
United States of AmericaN/a
Cleanliness and staff
Stayed in October 2023
Reviewed: October 5, 2023
Kaitlyn
United States of AmericaNothing
Clean and amazing location
Stayed in October 2023
Reviewed: October 3, 2023
Dorothy
United States of AmericaThe sheets and linen for the sofa bed did not seems to be clean.
The location was great and the breakfast was very good. Accommodations were adequate.
Stayed in October 2023
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