1661 Pullman Lane, Hagerstown, MD 21740, United States of America
#3 of 23 hotels in Hagerstown
Guests' ChoiceBased on 169 hotel reviews
9.1Cleanliness
9.4
Comfort
9.4
Location
9.3
Facilities
9.4
Staff
9.4
Value for money
8.9
Free Wifi
8.8
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: May 14, 2024
Roger
United States of AmericaNothing. Thumbs up!!
Clean. Comfy. Breakfast in Hotel was a real timesaver. Coffee needs an upgrade.
Stayed in May 2024
Reviewed: May 13, 2024
Joe
United States of AmericaGreat stay. Julie was super nice and helpful
Stayed in May 2024
Reviewed: April 1, 2024
Eric
United States of AmericaNothing
Convenient location to family. Without question, the friendliest staff I’ve ever met
Stayed in January 2024
Reviewed: March 1, 2024
Seymour
United States of AmericaNothing
The beds were comfortable, the staff was inviting, and the breakfast was delicious. The pool opened at 6:00!!
Stayed in February 2024
Reviewed: February 26, 2024
Jamison
United States of AmericaThere wasn't anything that we didn't like during our stay.
The room was comfortable, very clean and spacious. The staff was very friendly and helpful.
Stayed in February 2024
Reviewed: February 18, 2024
Otis
United States of AmericaBreakfast Choices
Everything
Stayed in January 2024
Reviewed: January 28, 2024
Terri
United States of AmericaIt was close to shopping and my room was great. And the property was beautiful and bright!
Stayed in December 2023
Reviewed: January 10, 2024
Jonathan
United States of AmericaI would have liked the pool to be a bit warmer but it was still nice
Clean, comfortable bed, very friendly staff, large fridge and freezer, sledding hill right by property (which is why we came to Hagerstown so we didn’t have to drive to find one)
Stayed in January 2024
Reviewed: December 30, 2023
Scott
United States of AmericaLocation and cleanliness
Stayed in December 2023
Reviewed: December 12, 2023
Haider
United States of AmericaThe indoor pool was cold
Great breakfast, spacious room, clean facility.
Stayed in November 2023
Reviewed: November 26, 2023
Virginia
United States of AmericaWe’ll, everyone raves about the breakfast, but I thought it was all prepackaged and tasteless.
The location: it was right off the highway, and I took a 5 minute walk to the grocery store and liquor store.
Stayed in October 2023
Reviewed: November 20, 2023
Richard
United States of AmericaThis was our 1st time at any Home 2 suites. The room, cleanliness, customer and breakfast exceeded our expectation. Home 2 suites is now our choice of home away from home hotels. We want to thank the staff in Hagerstown for there outstanding service
Stayed in November 2023
Reviewed: November 19, 2023
Vicki
United States of AmericaLiked everything
Awesome
Stayed in November 2023
Reviewed: October 14, 2023
Kelli
United States of AmericaNA
Great rooms and location
Stayed in October 2023
Reviewed: October 3, 2023
Carole
United States of AmericaOverflowing trash receptacles near the elevator. Also had to contact the front desk twice with issues with the keys. No one even bothered to apologize.
Good location and could be a super nice hotel - if the staff cared more for customers than flirting with young men!
Stayed in August 2023
Reviewed: September 18, 2023
Lynda
United States of AmericaI liked the hotel.
Did not eat breakfast
Stayed in September 2023
Reviewed: September 7, 2023
Bryant
United States of AmericaCould have had a la carte scrambled eggs, bacon and sausage.
Easy access to the breakfast area. Not crowded at all.
Stayed in September 2023
Reviewed: August 4, 2023
Gary
United States of Americano problems.
good, considering that it was free. a buffet, rather than made to order.
Stayed in July 2023
Reviewed: August 4, 2023
Sasha
United States of AmericaThe Microwave on our room didn't work, I told staff but they didn't fix it.
The location was great, lots of food and shopping. The hotel was clean and room was very spacious and comfortable
Stayed in July 2023
Reviewed: July 22, 2023
Cindy
United States of AmericaEverything was clean. Pool area was very nice. Breakfast was the best we had. Really comfortable in our room with size and bed.
Stayed in July 2023
Reviewed: July 17, 2023
Gustavo
United States of AmericaGood people good atension ,good location
Good afternoon from Desk ,Good breakfast very nice everything be there soon again
Stayed in July 2023
Reviewed: July 3, 2023
Randa
United States of AmericaI made a request for extra pillows didn’t receive them. Asked for a quiet area of hotel didn’t happen.
Stayed in July 2023
Reviewed: July 3, 2023
Gary
United States of AmericaThe Breakfast wasn't good
Clean
Stayed in July 2023
Reviewed: June 28, 2023
Melissa
United States of AmericaVery helpful staff and very clean
Stayed in May 2023
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content