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  5. Reviews of Home2 Suites By Hilton Oswego

Reviews of Home2 Suites By Hilton Oswego This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

252 New York State Route 104, Oswego, NY 13126, United States of America

#6 of 10 hotels in Oswego

Guests' Choice

Review Score

Based on 211 hotel reviews

8.1

Score breakdown

  • Cleanliness

    8.6

  • Comfort

    8.8

  • Location

    8.8

  • Facilities

    8.5

  • Staff

    8.7

  • Value for money

    7.8

  • Free Wifi

    9.1

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: June 6, 2024

    8.0
    OK JUST THERE TO GO THE SPEEDWAY
    • Leisure trip
    • Solo traveler
    • King Studio Suite - Hearing Access/Non-Smoking
    • Stayed 1 night

    TV HAD NO CONNECTION, ASKED AT THE DESK TO LOOK INTO IT. NEVER WAS FIXED.

    CLOSE TO THE SPEEDWAY

    Stayed in June 2024

  • Reviewed: May 30, 2024

    7.0
    Good
    • Leisure trip
    • Solo traveler
    • King Studio Suite - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Breakfast wasn't restocked. Food on floor, so much that I was concerned of two seniors slipping and falling! Bathroom sink wasn't attached to counter-- held with one hand and used other to turn on the water.

    Locstion snd comfort. Front staff were friendly.

    Stayed in May 2024

  • Reviewed: March 7, 2024

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Studio Suite with Two Queen Beds - Hearing Access/Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Pool was broke down. Son was not happy

    Stayed in March 2024

  • Reviewed: November 8, 2023

    7.0
    Fair. In room services lacking.
    • Leisure trip
    • Family with young children
    • King Studio Suite - Non-Smoking
    • Stayed 5 nights
    • Submitted from a mobile device

    We were running out of towels and tp. When tp replaced, it was just set on vanity counter, never put on holders. Bed was poorly made. Housekeeping staff friendly but not thorough.

    Good breakfast selection.

    Stayed in November 2023

  • Reviewed: October 1, 2023

    7.0
    Lovely room spoilt by lack of sound proofing.
    • Leisure trip
    • Couple
    • King Studio Suite - Non-Smoking
    • Stayed 1 night

    Sadly the rooms lacked 'sound proofing'. The people in the room above ours spent the whole evening walking back & forth and seemed to enjoy jumping up and down!!!!! We had to turn up the volume on the TV to drown them out. Breakfast was mayhem......kids running everywhere and shouting to each other, not a good experience.

    Our room was excellent. A studio type room with sofa, small kitchen area equipped with microwave, fridge freezer, dishwasher and lots of dishes & cutlery. The king size bed was also comfortable but although the bedding was clean it certainly wasn't ironed. In the lobby it was possible to purchase some pre-packed meals ready for the microwave.

    Stayed in September 2023

  • Reviewed: September 18, 2023

    8.0
    I would probably cone back
    • Leisure trip
    • Solo traveler
    • King Studio Suite - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The carpet in the room needs to be deep cleaned, it smelled like bad feet. Carpet fresh wouldn't help it, it needs deep clean . That smell made it an unpleasant stay

    Shower was nice

    Stayed in September 2023

  • Reviewed: August 30, 2023

    8.0
    Very Good
    • Leisure trip
    • Couple
    • King Studio Suite - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Breakfast ok. Would like better selection.

    Convenient location. Huge room. Clean.

    Stayed in August 2023

  • Reviewed: August 25, 2023

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • King Studio Suite - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    That there were a bunch of black flies in room ... but maintenance can within minutes to vacuum them up.

    Breakfast and staff were wonderful!

    Stayed in August 2023

  • Reviewed: December 15, 2022

    8.0
    it was a less than 24 hr trip over all it was a very comfortable stay.
    • Leisure trip
    • Family with young children
    • Queen Studio with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    the room was not restocked had to ask for toilet paper and cups

    very nice

    Stayed in December 2022

  • Reviewed: November 28, 2022

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Queen Studio with Two Queen Beds - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    The swimming pool was too cold! 😢

    Stayed in November 2022

  • Reviewed: November 13, 2022

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Queen Studio with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Breakfast was lack luster, and not as shown in hotel promotional pictures. But everything else was great

    Staff was helpful and room was spacious and clean

    Stayed in November 2022

  • Reviewed: September 29, 2022

    8.0
    Very Good
    • Business trip
    • Couple
    • Queen Studio with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    how expensive it is now

    right by the track

    Stayed in September 2022

  • Reviewed: August 28, 2022

    8.0
    ok
    • Leisure trip
    • Solo traveler
    • King Studio Suite - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Noisy people above me and below me until late. Speedway was loud

    Stayed in August 2022

  • Reviewed: August 22, 2022

    8.0
    Very Good
    • Leisure trip
    • Couple
    • King Studio Suite - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The TV was dirty. The rugs need to be cleaned, I walked across after my shower and my feet were gray and full of lint. The breakfast was not clearly marked and I was unable to eat due to my allergies. When I spoke to front desk I felt they weren't listening to me.

    Stayed in August 2022

  • Reviewed: August 15, 2022

    7.0
    disappointed about the pool but happy otherwise
    • Leisure trip
    • Couple
    • King Studio Suite - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    in front of the race track and was not told the pool was closed

    the rooms were spacious and comfortable

    Stayed in August 2022

  • Reviewed: July 26, 2022

    7.0
    Great
    • Leisure trip
    • Family with young children
    • Queen Studio with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Beds

    The breakfast was good just need to extend the time to 10 am

    Stayed in July 2022

  • Reviewed: July 6, 2022

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • King Studio Suite - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    One of the staff was not very friendly at all

    The room was beautiful

    Stayed in July 2022

  • Reviewed: July 6, 2022

    9.0
    Awesome
    • Leisure trip
    • Couple
    • King Studio Suite - Hearing Access/Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Location

    Awesome

    Stayed in June 2022

  • Reviewed: July 5, 2022

    8.0
    It’s was okay
    • Leisure trip
    • Couple
    • King Studio Suite - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    I wasn’t told the hours for breakfast an my tv wouldn’t connect at like 6am an had to sign in late so just didn’t get my full value in I feel

    Stayed in July 2022

  • Reviewed: June 19, 2022

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Queen Studio with Two Queen Beds - Mobility Access/Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Some of the guests were very loud late into the night

    Room was a great size for a family, clean and very for staff

    Stayed in June 2022

  • Reviewed: May 28, 2022

    8.0
    Very nice but I would not stay during race car events.
    • With a pet
    • Leisure trip
    • Couple
    • King Studio Suite - Non-Smoking
    • Stayed 1 night

    Pet fee is high.

    Overall the hotel is very nice. It is located very near, about 200 yards from a motor race track which is very noisy when in use. The pet fee is higher than we paid at the Hampton Inn one night before.

    Stayed in May 2022

  • Reviewed: May 2, 2022

    7.0
    Almost a great stay but missed the mark
    • Leisure trip
    • Family with young children
    • Queen Suite - Hearing Access/Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    We had a suite suite room. The bed on booking.com said it was a king. It was NOT. Front desk says it's a queen but it looked to be a full to me. So we pulled out the sofa couch. It was.... very flimsy. I didnt expect a thick mattress but it wasn't even somewhat thick. The room was 6 -7 /10 clean for my expectations. There was chewed up gum on the floor next to the bed, dirty kitchen handles everywhere, dirty fridge and freezer and a decent amount of hair in bathroom and walkway. The room was missing an ice bucket so I got another from a different room and it was missing an ice bag. The sofa couch didn't have a top sheet and only one pillow. The front desk agent was very nice and even offered the last room but it was nearing 9pm and my kiddo was nearly asleep. I had contemplated even mentioning the cleanliness of the room because I dont like to be that person.

    Great coffee! Staff very nice Size of the room was nice ( should be for what I paid for it lol) Breakfast was pretty great. Lots of options. The waffle station was nice but it was missing the butter spray and the mix was too thick so the waffle was nearly cardboard. The pool was a great size but SO cold. Location was nice. It was near stores.

    Stayed in May 2022

  • Reviewed: February 3, 2022

    7.0
    I would stay here again but suggest a little TLC prior to arrival.
    • Leisure trip
    • Solo traveler
    • Queen Studio with Two Queen Beds - Non-Smoking
    • Stayed 3 nights

    I thought the room could have been better prepared. There was dust on the refrigerator and dead flies on the floor (that was what I saw when I walked in) I suggest a little TLC prior to check in especially since there is no housekeeping on a daily basis.

    Convenient location

    Stayed in February 2022

  • Reviewed: December 26, 2021

    8.0
    Very Good
    • Business trip
    • Solo traveler
    • King Studio Suite - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    very convenience

    Stayed in December 2021

Showing 1 - 25

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