I did not like this selections at breakfast All of the egg selections were not good Not enjoy the Sausage there were no other meat options. Cereal options were good even the oatmeal however there was no options for milk. Did not know I had to request housekeeping therefore I got no housekeeping service

I like the location the ease of getting around the staff was nice

Stayed in April 2023

Our dishwasher was clogged and didn’t work. Also, had to park in the parking garage next to and lug all our stuff down in a dirty parking garage elevator. There was no spot to unload in front of the hotel.

It was clean and in an excellent location.

Stayed in May 2023

The hotel does not have a parking garage. We ended up paying $56 a day to park in a parking garage next door.

The location was perfect. We were in walking distance to the Liberty Bell, and many historic sites.

Stayed in May 2023

The the pool was not heated.

The room was clean and perfect in size for two adults and four children we were very comfortable. The breakfast was great and had a wide selection.

Stayed in May 2023

Price compare to the quality. Very poor breakfast and uncomfortable bed. Room was not ready even at 04:30pm

Location.

Stayed in April 2023

I had requested to have a room near the elevator because of mobility issues, however the room was one of the farthest from the elevator. The public parking garage cost per night was $56 which is outrages. The Hilton chain should have made a discount parking deal for patrons.

With 2 queen size beds & a sofa bed, full size refrigerator & a large microwave, there was plenty of room in the suite for 3 adults. The staff was friendly and accommodating.

Stayed in April 2023

our shower pressure was very weak and hot water took a long time after turning it on. no parking or discount on the VERY Expensive parking next door

it was close to the convention center.

Stayed in April 2023

everything was perfect and the staff was amazing, really happy to have choosen this hotel

Stayed in April 2023

not applicable

central location

Stayed in March 2023

The bathroom ceiling had a leak. I think that there should be a little more of a variety in the breakfast department. My refrigerator needed to be leveled, it was wobbly . The pillows were very very soft.

The idea being close to Reading market and other interesting things to do ie African museum. Viewing Chinatown and different shops

Stayed in March 2023

For breakfast, it would help if trays were provided so one did not have to make too many trips. There was only one main counter that had the food and utensils. The plates and utensils should be located somewhere else that is more accessible. It was uncomfortable to have have to keep asking others who are preparing their food to move over.

I loved the comfort of the beds. Room was spacious, clean and modern. It was convenient having a kitchenette and large fridge. WiFi and hot water pressure was excellent. It was also nice knowing there was a gym and pool available. Complimentary breakfast was good. Location was perfect. We were next to the famous food market. We walked through China town to get to the Historic center. All was in walking distance. We took a Hop on Hop off bus to take us to the museums. Overall, we had a great experience. This is why I always try to pick Hilton suites when traveling with my family.

Stayed in February 2023

We were a group of 4. Requested extra towels, pillows and coffee when we checked in. Never came. Second request the next day, got the towels, 3 coffees (again there are 4 of us) and no pillows. As for the room, there was no fan in the bathroom and the door would not close. REALLY uncomfortable for 4 people. The beds were very uncomfortable too, bad nights sleep.

Very accommodating as to us arriving early and checking in and out was quick and easy, breakfast was delicious.

Stayed in March 2023

breakfast hours; close at 10am. would like a discount rate for parking

Location to convention center

Stayed in March 2023

The hot water was not warm /hot.

Stayed in March 2023

the bed and pull out couch we’re comfortable

friendly warm welcoming

Stayed in February 2023

The woman I spoke with on Wednesday early afternoon for help with my reservation. She was less than helpful and seems to not like her job or she dislikes people.with questions. Either way not helpful or positive. The bathroom was not clean...hair left in the shower, sink and floor. Thank goodness I brought my own cleaning supplies as this seems to be a theme in the world of hotels. There was trash (eye lash oil, press on nails) from a different guest under the couch bed and around the main bed. You can see it on the floor when you open the bed. Not enough warm covers for a spare bed/sofabed. Parking was too expensive. It would be nice if the hotel offered a discount for those staying with them.

John the desk attendant at night was really nice and informative!

Stayed in February 2023

breakfast over by 9 am

The kitchen worker Chenille was amazing. Even though there was supposed to be three people working the kitchen for breakfast on Friday 24 Feb 2023, she was the only one working, and she did her best to do the job of three people on her own. In addition, she was getting tons of nasty comments from people who were upset that breakfast was closing at 9am, but she kept calm and was kind to all the mean people, and constantly tried to help them as best she could.

Stayed in February 2023

The mattresses were uncomfortable and seemed old. There was only one bar of soap in our room for the bathroom and the kitchenette (for 5 people).

Great location. Friendly staff. Clean. Nice breakfast. Warm pool. Very nice kitchenette. Nice television.

Stayed in February 2023

The fridge didn't work, no stovetop

The bed

Stayed in December 2022

The other guests where super nousy. I was assigned a room in a floor with many noisy and violent guests

Room was good

Stayed in December 2022

I liked pretty much everything - the rooms could use a little bit of refresh, but overall, everything went well. I'd definitely recommend this hotel.

I've stayed at this hotel many times and would love to come back again. The staff is always very friendly and helpful. The breakfast is also very good with quite a lot of options.

Stayed in September 2022

It was very pricey. 350 a night plus taxes. It was a bust weekend, but that price scares me for next time.

Location. Room amenities.

Stayed in December 2022

more breakfast options

the location is close to everything

Stayed in November 2022

Fantastic location, with the Reading Terminal Market opposite and an easy walk to historic Philadelphia and Penn's Landing. We used the train from the airport to Jefferson Station and just had a five minute walk to the hotel, and we used local trains very easily from Jefferson during our stay. I really liked the kitchen facility provided too.

Stayed in September 2022

breakfast… I didn’t like much the food. the system and style. not a bad food just the whole breakfast I didn’t like it much. eating from plastic plates and forks and knives… not really nice

location very nice and stuff friendly . animal friendly property!

Stayed in September 2022