141 E Jackson St, Downtown Phoenix, Phoenix, AZ 85004, United States of America
#38 of 133 hotels in Phoenix
Guests' ChoiceBased on 53 hotel reviews
9.1Cleanliness
9.6
Comfort
9.5
Location
9.6
Facilities
9.3
Staff
9.5
Value for money
8.7
Real Bookers. Real stays. Real opinions.
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Showing 1 - 25
Reviewed: May 14, 2024
Curnow
AustraliaLocation to the stadium was our main goal, total success. The quality of the venue, staff and fittings was an unexpected level of quality for the price paid.
Stayed in April 2024
Reviewed: May 6, 2024
Phil
United States of AmericaCharged me 40 dollars to park outside the door. Valet charged me to park. I parked in an open unmarked spot and valet charged me. They didn't do anything except keep my keys. I shouldn't be charged after paying for a room and being a Hilton member.
Location to everything in area......
Stayed in May 2024
Reviewed: May 6, 2024
Dastrup
United States of AmericaI loved how close it was to chase fields
Stayed in May 2024
Reviewed: May 4, 2024
Jeanne
United States of AmericaSame food each morning
Breakfast was good.
Stayed in May 2024
Reviewed: May 3, 2024
Suzy
United States of AmericaThe valet parking is hard because there is a strip of gravel you have to carry all the bags over before you get to the sidewalk.
It is a very nice hotel a few blocks from the diamondbacks stadium. The room was spacious and the full fridge with freezer was very nice. We even had a dishwasher in our room! The bed was.very comfortable. The desk was a good size for me to work. Breakfast 10/10.
Stayed in May 2024
Reviewed: May 1, 2024
Donovan
United States of AmericaParking very limited and expensive
Friendly staff great location for games
Stayed in April 2024
Reviewed: April 28, 2024
Rosales
United States of AmericaI had to pay extra for parking and that was not explained when booking.
Stayed in April 2024
Reviewed: April 22, 2024
Kelly
United States of AmericaWe really were please. Don't have negative thing to say
It was very well set up. food was hot, restocked. nice selection.
Stayed in April 2024
Reviewed: April 19, 2024
Charles
United States of AmericaThe only complaint I had was that it was loud in the room. If you are a soft sleeper, it’s a problem. I am not a soft sleeper and it was still seemingly loud. You can hear people all around you through the walls, ceiling and floor.
The hotel staff was great. Everyone was friendly, knowledgeable and they provided customer service which seems rare in this day and age.
Stayed in April 2024
Reviewed: April 19, 2024
Scott
United States of AmericaNo self-park garage option. Either had to park in a public parking lot, or valet. The valet was cheaper than the public parking, so it was the better of the two options.
Great location, close to both of the downtown sports arenas.
Stayed in April 2024
Reviewed: April 18, 2024
John
United States of AmericaNothing!!!
The location was wonderful in relation to chase field.
Stayed in April 2024
Reviewed: April 15, 2024
Sarah
United States of AmericaThe bed was not bad but I have slept in better beds in hotels.
The property was very conveniently located to Foot print center where we were going and to restaurants. It was also very clean.
Stayed in April 2024
Reviewed: April 12, 2024
Janet
United States of AmericaIt was perfect
We loved everything about the facilities. The rooms were the best I've ever stayed in. Huge rooms, very well lit, comfy beds & pillows, well stocked little kitchen & comfy sofa. Location was close to everything. Nice little bar in the lobby & breakfast choices were great! Super clean everywhere.
Stayed in April 2024
Reviewed: April 7, 2024
Jennifer
United States of AmericaThe bar closed at 10, yet they chose to take a spot next to late sporting events. The hotel window wasn’t cleaned it had hand smears and the bathroom floor wasn’t mopped.
It is walking distance from diamondbacks field! Even with my back problems, it was doable!
Stayed in April 2024
Reviewed: April 6, 2024
Jesse
United States of AmericaThe parking seemed a little expensive.
The hot breakfast and the location were great.
Stayed in April 2024
Reviewed: March 31, 2024
Lawrence
United States of AmericaThe inexperienced and immature bartender in the lobby was the only negative experience.
Variety and quality were very good
Stayed in March 2024
Reviewed: March 30, 2024
Michelle
United States of AmericaLocation, cleanliness, friendly staff
Stayed in March 2024
Reviewed: March 24, 2024
Guillermo
United States of AmericaMaybe a pool?
Great location Great facility Friendly staff
Stayed in March 2024
Reviewed: March 21, 2024
Ken
United States of AmericaGreat location. Very friendly and professional staff.
Stayed in March 2024
Reviewed: March 17, 2024
Sally
United States of AmericaNothing
The breakfast had a lot of variety and was fresh!
Stayed in March 2024
Reviewed: March 7, 2024
Victor
United States of AmericaParking behind valet
Valet
Stayed in March 2024
Reviewed: February 12, 2024
Rachelle
United States of AmericaPrice.
New. Clean. Amenities. Staff.
Stayed in February 2024
Reviewed: January 22, 2024
Rob
United States of AmericaA touch pricey, plus only have valet parking which adds to the cost.
Great location for attending a downtown sporting or conference event. Nice breakfast bar. Brand new, typical of what you expect with a small "suite" with sofa bed.
Stayed in January 2024
Reviewed: January 22, 2024
Carolyn
United States of AmericaDirectly across the street from the venue. Impeccably clean. Great customer service from staff. We will stay here again for sure.
Stayed in January 2024
Showing 1 - 25
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