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  5. Reviews of Home2 Suites By Hilton Plano Richardson

Reviews of Home2 Suites By Hilton Plano Richardson This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

401 Wynhurst Drive , Plano, TX 75074, United States of America

#6 of 60 hotels in Plano

Guests' Choice

Review Score

Based on 146 hotel reviews

9.1

Score breakdown

  • Cleanliness

    9.5

  • Comfort

    9.4

  • Location

    9.2

  • Facilities

    9.3

  • Staff

    9.3

  • Value for money

    8.9

  • Free Wifi

    8.3

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: October 6, 2023

    10
    It was an awesome comfy beds breakfast was delicious!!
    • Family with young children
    • One-Bedroom Queen Suite with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    We couldn’t open the door from the pool to the lobby

    The cleanliness and the great staff

    Stayed in September 2023

  • Reviewed: August 14, 2023

    10
    Exceptional
    • Business trip
    • Family with young children
    • Queen Studio with Two Queen Beds - Non-Smoking
    • Stayed 13 nights
    • Submitted from a mobile device

    Everything was great from the Front staff, to the pool and breakfast. This place will not disappoint you in your stay.

    Stayed in August 2023

  • Reviewed: August 7, 2023

    9.0
    Would stay again
    • Leisure trip
    • Couple
    • King Studio Suite - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The pillows are very flat. The cable machine in the gym needs worked on - it is hard to use (like doesn't flow smoothly) so the weights are heavier and harder to move the cables.

    There were lots of options at breakfast. It was clean - no weird smells. The pool was nice. The gym was nice. I love all the included amenities. I love the soap/lotion in the bathrooms. I'm staying at the Home2 Suites in Fort Worth tonight (I'm having surgery and one doctor is in Plano and one is in Fort Worth so I wanted to try hotels near both) and the Forth Worth location is AWFUL! Stains everywhere, smells like a wet dog, staff sucks, way smaller hotel, busy location, the pool looks swampy. It is nothing like the Plano location. I'm disappointed but if I choose the Fort Worth doctor I will not be using this hotel.

    Stayed in August 2023

  • Reviewed: July 31, 2023

    8.0
    Good area and convenience for my trip
    • Leisure trip
    • Family with young children
    • King Studio Suite - Hearing Access/Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Good

    New, price good,

    Stayed in July 2023

  • Reviewed: July 24, 2023

    9.0
    Overall a great place to stay. Just need to work on breakfast
    • Leisure trip
    • Couple
    • King Studio Suite - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    I usually like motel breakfast, but this breakfast wasn’t it at all. Vanilla Waffles and some type of pre cooked omelette wasn’t the route to go. What happened to a simple waffle with scrambled eggs sheeeshh

    I like the peaceful nature and private door access

    Stayed in July 2023

  • Reviewed: July 10, 2023

    10
    Clean & quiet
    • Family with young children
    • Studio Suite with Two Queen Beds - Hearing Access/Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Front desk snacks are for sell..

    Location

    Stayed in July 2023

  • Reviewed: June 12, 2023

    10
    We will most definitely stay here from now on while in Plano for sports.
    • Leisure trip
    • Family with young children
    • Queen Studio with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    not so much the properties fault but lots of people swimming that we’re not hotel guest. They were smoking weed and playing loud explicit music at the pool, they had friends steady showing up and coming around from the outside parking lot as if it were a party. it wasn’t very pleasant, the pool quickly became overcrowded and the environment wasn’t very family friendly.

    everything was perfect, the staff were all very accommodating and kind. the facility is VERY clean! rooms are in great shape, comfortable beds, great breakfast, nice location.

    Stayed in June 2023

  • Reviewed: June 6, 2023

    10
    I would stay again here with no hesitation.
    • Leisure trip
    • Family with young children
    • King Studio Suite - Non-Smoking
    • Stayed 1 night

    Honestly, nothing that comes to mind at this moment, I would stay again here with no hesitation.

    - Friendly and helpful staff - Clean room and facilities - Family friendly - Easy check-in and checkout - Parking was free and abundant during the time of our stay - Location was perfect for our needs (staying close to family) - Room was perfect for 2 adults and 2 young children (the children slept on the sofa bed), the curtain splitting the room was a very good privacy feature when needed - The hotel was new, clean, and modern

    Stayed in June 2023

  • Reviewed: May 27, 2023

    10
    Exceptional
    • Business trip
    • Solo traveler
    • King Studio Suite - Non-Smoking
    • Stayed 5 nights

    didn't use it

    Stayed in May 2023

  • Reviewed: May 15, 2023

    10
    Great Value, highly recommend, will be booking here again!
    • Leisure trip
    • Couple
    • King Studio Suite - Mobility Access/Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The facility was welcoming, clean, and the ladies at the front desk were very attentive and nice. Our room was a great size, super clean, and the bed was very comfortable.

    Stayed in May 2023

  • Reviewed: April 19, 2023

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • One-Bedroom Queen Suite with Two Queen Beds - Non-Smoking
    • Stayed 4 nights
    • Submitted from a mobile device

    Could be a little cleaner.

    Friendly staff. Good location.

    Stayed in April 2023

  • Reviewed: March 21, 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • King Studio Suite - Mobility Access/Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    I liked it all

    EVERYTHING! The safe was friendly and helpful. The breakfast was amazingly delicious and the rooms, the rooms were beyond my expectations.

    Stayed in March 2023

  • Reviewed: March 13, 2023

    9.0
    Wonderful
    • Leisure trip
    • Solo traveler
    • Queen Studio with Two Queen Beds - Mobility Access/Non-Smoking
    • Stayed 1 night

    More healty breakfast options

    Friendly people , Good room, good bed , Nice pool,

    Stayed in March 2023

  • Reviewed: February 25, 2023

    8.0
    It was a nice 2 nite stay.
    • Leisure trip
    • Family with young children
    • King Studio Suite - Non-Smoking
    • Stayed 2 nights

    Breakfast was a-okay.

    Stayed in December 2022

  • Reviewed: February 17, 2023

    10
    Excellent
    • Leisure trip
    • Family with young children
    • King Studio Suite - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Nothing

    Great

    Stayed in February 2023

  • Reviewed: February 5, 2023

    8.0
    Nice
    • Leisure trip
    • Family with young children
    • King Studio Suite - Non-Smoking
    • Stayed 1 night

    everything was fine

    Didnt have breakfast there

    Stayed in November 2022

  • Reviewed: January 24, 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • King Studio Suite - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    WOW! I was blown away by this hotels staff!!! From check in - check out they were friendly, helpful, and overall so pleasant to chat with! As a parent traveling with kids I was equally excited to see that they had alcohol options in their market place, what a treat that was after a long drive lol !!! The kids LOVES the room, my daughter made herself right at home on the pull out coach. The breakfast was good options and very filling, everything was CLEAN!!! I will for sure be booking another stay here in the future! I wish I had gotten the names of the front desk who helped us but they worked the evening shift on Jan 21-22 THEY WERE SO AMAZING! Literally felt like we were at home. Thank you for an amazing experience!

    Stayed in January 2023

  • Reviewed: December 27, 2022

    10
    it was really nice.
    • Leisure trip
    • Family with young children
    • King Studio Suite - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    clean and spacious

    Stayed in October 2022

  • Reviewed: December 19, 2022

    10
    Exceptional
    • Leisure trip
    • Couple
    • King Studio Suite - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing

    Everything

    Stayed in December 2022

  • Reviewed: December 1, 2022

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Queen Studio with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    very clean and friendly! the bed is comfortable! the breakfast is wonderful! they are so nice to dogs!

    Stayed in November 2022

  • Reviewed: November 27, 2022

    8.0
    pleasant but EV challenged
    • Couple
    • Queen Studio with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    charge Point EV charger was too expensive with a surcharge of $2-3/hr to charge our Tesla, though just a 7 kw charge capacity. Also just one of the two charge plugs work for our Tesla3.

    Ample breakfast & easy checkout

    Stayed in November 2022

  • Reviewed: September 14, 2022

    9.0
    Almost Perfect Stay!
    • Business trip
    • Family with young children
    • One-Bedroom Queen Suite with Two Queen Beds - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    Unfortunately this hotel was pet friendly which meant someone leaving thier dog in the hotel room at night and most of the day. It was barking late at night and I had to wake up for buisness in the morning so I didn't get much sleep. It was also barking during the day. That was greatly aggravating. I also think someone was moving furniture around in one of the rooms near us which made it hard to sleep our first night there.

    The staff here are absolutely amazing! They worked hard and kept everything clean. Even helped us when we needed it and I love all the amenities they have. We were on a budget so being able to grill food and eat outside next to the pool for dinner was pretty amazing. We will forever have such great memories here and plan on coming back in the future next time we are in Texas. We loved the pool and the equipment in the the workout room actually worked! The breakfast was really good.

    Stayed in August 2022

  • Reviewed: August 24, 2022

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Queen Studio with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    The facility was new and beautiful with appropriate side doors for late night entrance. It was very clean and the staff was very nice. The breakfast was above and beyond.

    Stayed in August 2022

  • Reviewed: August 15, 2022

    10
    Really comfortable! Will definitely book again!
    • Leisure trip
    • Couple
    • King Studio Suite - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    Nothing much to complain honestly.

    The bed was surprisingly really comfortable and I loved that the pool was empty most of the time and when we went for a swim it was so much peace!

    Stayed in August 2022

Showing 1 - 25

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