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  5. Reviews of Home2 Suites By Hilton Raleigh Durham Airport RTP

Reviews of Home2 Suites By Hilton Raleigh Durham Airport RTP This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

1020 Lower Shiloh Way , Durham, NC 27560, United States of America

#21 of 74 hotels in Durham

Guests' Choice

Review Score

Based on 182 hotel reviews

8.4

Score breakdown

  • Cleanliness

    8.7

  • Comfort

    8.9

  • Location

    9.0

  • Facilities

    8.6

  • Staff

    8.9

  • Value for money

    8.5

  • Free WiFi

    9.0

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: March 30, 2024

    8.0
    A great stay but check your billing
    • Leisure trip
    • Family with young children
    • Queen Studio with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    I had some anxiety over the $50 " incidental" fee that wasn't disclosed prior to booking this hotel. The issue was resolved within a couple days, however, hidden fees are a big red flag for me, So although we had a good time, we will not book with home2 suits in the future.

    The staff was amazing. Everyone was friendly and welcoming. Breakfast was great. We also loved the pool!

    Stayed in March 2024

  • Reviewed: February 17, 2024

    7.0
    Nice
    • Leisure trip
    • Solo traveler
    • King Studio Suite - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    It was in a very confusing area

    The room layout

    Stayed in January 2024

  • Reviewed: October 30, 2023

    9.0
    Overall, my stay was good enough.
    • Leisure trip
    • Couple
    • King Studio Suite - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    The only complaint that I have is the mattress in my room wasn’t comfortable enough. I didn’t have some what of a good nights sleep because it had some hard pressure areas that caused me to constantly turning in my sleep. I have stayed at other Home2 Suites and never had that issue.

    The property was in a very good location and the property was well maintained! All the amenities were well received.

    Stayed in October 2023

  • Reviewed: October 19, 2023

    7.0
    Good
    • Family with young children
    • Queen Studio with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Not sound proof. Sounded like horses running and walking all over us. Ended up having to call front desk twice.

    Location and amenities

    Stayed in October 2023

  • Reviewed: September 7, 2023

    7.0
    it was a lovely stay for a short weekend
    • Leisure trip
    • Couple
    • King Studio Suite - Non-Smoking
    • Stayed 2 nights

    Breakfast later

    Wasnt abe to make breakfast too early

    Stayed in September 2023

  • Reviewed: July 13, 2023

    8.0
    Home2 suites is comfortable with friendly staff.
    • Leisure trip
    • Family with young children
    • King Studio Suite - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    The breakfast was not great. At the times we came there was nothing to make waffles and coffee was not available.

    Overall, the room was very nice, great staff, and close to everything for our family to visit.

    Stayed in July 2023

  • Reviewed: July 5, 2023

    9.0
    Perfect stay -1 for the pool
    • Leisure trip
    • Family with young children
    • Queen Studio with Two Queen Beds - Mobility and Hearing Access/Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    Pool was cloudy and overchlorinated

    Clean

    Stayed in July 2023

  • Reviewed: May 24, 2023

    9.0
    Loved the heated pool
    • Leisure trip
    • Couple
    • Queen Studio with Two Queen Beds - Mobility and Hearing Access/Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    I don't recall being disappointed with anything and would stay there again.

    The indoor pool was large and heated - the main reason I picked this hotel. Our room was very large and clean and comfortable. An electric shade wasn't working when we got in the room but it didn't take long for someone to come and fix it.I

    Stayed in May 2023

  • Reviewed: May 15, 2023

    8.0
    Very Good
    • Leisure trip
    • Couple
    • King Studio Suite - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    We noticed some water had be spilled on the floor.in entry. When we wiped it up looked as though had been cleaned for several days. As though dust and dirt was coating most flat surfaces.

    Location to where we had to cisit.was food. Being able to check in early was very convenient.

    Stayed in May 2023

  • Reviewed: April 20, 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • King Studio Suite - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The bathroom sink drain was clogged with hair; our mattress was too soft; and we only had three pillows on our bed (king-sized). The shower was small, and the closet looked awkward not being set in the wall.

    The location was good. The kitchenette was nice.

    Stayed in April 2023

  • Reviewed: April 14, 2023

    7.0
    Good
    • Leisure trip
    • Group
    • Queen Studio with Two Queen Beds - Non-Smoking
    • Stayed 7 nights
    • Submitted from a mobile device

    Lots of noise from the rooms next door

    Staff was very nice and friendly

    Stayed in April 2023

  • Reviewed: March 26, 2023

    7.0
    Good
    • Business trip
    • Solo traveler
    • King Studio Suite - Non-Smoking
    • Stayed 6 nights
    • Submitted from a mobile device

    Breakfast options are ok, but could be better.

    Love the location and the staff.

    Stayed in March 2023

  • Reviewed: December 22, 2022

    8.0
    Really nice hotel - great staff - initial communication could have been better
    • Leisure trip
    • Family with young children
    • Queen Studio with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Initial communication could have been better - I sent an email about the shuttle / our dog (which they acknowledged when we arrived), but no reply. says on the web site that they are pet friendly, but couldn’t see the cost anywhere (FYI - it’s $70 cleaning fee).

    Super comfortable beds - large clean rooms - super helpful, kind, friendly staff. one of the only hotels in the area with a 24 hours shuttle.

    Stayed in December 2022

  • Reviewed: July 21, 2022

    9.0
    Ecellent location and clean facility
    • Business trip
    • Solo traveler
    • Queen Studio with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The facility needed more insulation. It was difficult to sleep because of the sounds coming from other rooms.

    The location was excellent.

    Stayed in July 2022

  • Reviewed: July 5, 2022

    8.0
    Our stay was good.
    • Leisure trip
    • Family with young children
    • Queen Studio with Two Queen Beds - Non-Smoking
    • Stayed 1 night

    Confused as to why i have two charges for my stay. Booking.com and Home2 Suites both drafted on my account.

    Good breakfast. Small but ok.

    Stayed in July 2022

  • Reviewed: June 20, 2022

    9.0
    Very clean, quiet and comfortable. Staff was excellent.
    • Leisure trip
    • Couple
    • King Studio Suite - Non-Smoking
    • Stayed 3 nights

    Would be nice to have at least clean towel service daily. Apparently Housekeeping came to do a deep clean on Day 2, which was not expected, but we left the Do Not Disturb sign on the door so did not get the service.

    Property seemed rather new / well maintained and very clean. Love having the bigger refrigerator and lots of space. It was great to have the Digital Key on my phone, and this time I was able to share it with others, where as in the past I would have to get a physical key.

    Stayed in June 2022

  • Reviewed: June 6, 2022

    8.0
    It was comfortable
    • Leisure trip
    • Couple
    • King Suite - Mobility and Hearing Access/Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    A bigger bathroom.

    Room size and breakfast.

    Stayed in May 2022

  • Reviewed: May 23, 2022

    9.0
    we enjoyed our stay and would stay again or recommend it to a friend or family member
    • Leisure trip
    • Couple
    • King Studio Suite - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    some of the other guests were noisy walls are kind of thin

    clean and modern, good waffles for breakfast, and very comfortable beds

    Stayed in May 2022

  • Reviewed: May 22, 2022

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Queen Studio with Two Queen Beds - Mobility and Hearing Access/Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    room had a funny smell like old sweat

    big and spacious

    Stayed in May 2022

  • Reviewed: May 7, 2022

    7.0
    Overall stay was good.
    • Leisure trip
    • Family with young children
    • King Suite - Mobility and Hearing Access/Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Booking suppose to had charge my card the day before we arrived to hotel, but did not and it seemed like I was paying twice, because when I went to sign in the hostess told me that my room has not been payed for yet.

    Stayed in April 2022

  • Reviewed: April 24, 2022

    8.0
    My room was not available until 7:00 p.m. I had to wait an hour and a half for it to be cleaned
    • Business trip
    • Solo traveler
    • King Studio Suite - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Check in was supposed to be 3:00 p.m. my room was not ready till 7:00 p.m..

    Stayed in April 2022

  • Reviewed: April 10, 2022

    9.0
    Wonderful
    • Business trip
    • Couple
    • King Studio Suite - Non-Smoking
    • Stayed 3 nights

    it was small

    ok

    Stayed in March 2022

  • Reviewed: February 23, 2022

    9.0
    Thanks for everything
    • Leisure trip
    • Family with young children
    • Queen Studio with Two Queen Beds - Non-Smoking
    • Stayed 4 nights
    • Submitted from a mobile device

    The breakfast was amazing the first two days ,but then the other two days was very limited and some of the items were not even offered . That's our only complain.

    Stayed in February 2022

  • Reviewed: February 9, 2022

    8.0
    Very Good
    • Leisure trip
    • Solo traveler
    • King Studio Suite - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Not well sound-proofed at all. I could hear conversations from room next to me, as well as pounded footsteps from the pacing person above me.

    very clean

    Stayed in February 2022

Showing 1 - 25

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