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  5. Reviews of Home2 Suites by Hilton Roanoke

Reviews of Home2 Suites by Hilton Roanoke This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

4830 Valley View Blvd NW , Roanoke, VA 24012, United States of America

#39 of 39 hotels in Roanoke

Guests' Choice

Review Score

Based on 952 hotel reviews

7.9

Score breakdown

  • Cleanliness

    8.4

  • Comfort

    8.5

  • Location

    8.9

  • Facilities

    8.2

  • Staff

    8.6

  • Value for money

    8.2

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: May 25, 2024

    9.0
    Good hotel
    • Leisure trip
    • Couple
    • King Studio Suite - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Pool was closed. Breakfast was adequate, could have been better

    Good location for the mall area. Lovely large suite with all amenities

    Stayed in May 2024

  • Reviewed: May 24, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • King Studio Suite - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Price - VT Graduation weekend

    Space

    Stayed in May 2024

  • Reviewed: April 27, 2024

    9.0
    Excellent and would stay here again.
    • Leisure trip
    • Family with young children
    • One-Bedroom Queen Suite with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Difficult to get into

    Clean! Nice!

    Stayed in April 2024

  • Reviewed: April 23, 2024

    7.0
    Keep looking there’s better and cheaper nearby
    • Business trip
    • Couple
    • King Studio Suite - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    We needed to do some laundry, despite there being two machines, both were out of order and had been for some time. What’s the point of offering a laundry and not servicing the machines. The room floor creaked loudly every time you walked on it. Breakfast was poor quality

    Not much

    Stayed in April 2024

  • Reviewed: March 30, 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • One-Bedroom Queen Suite with Two Queen Beds - Non-Smoking
    • Stayed 2 nights

    The room had a slight smell to it. Can't say exactly what it was, but immediately upon entering, it was something that you could definitely tell. Once there for while, I adjusted, but when we would leave and return, I would once again smell it. I believe it has something to do with the hotel being pet friendly.

    The hotel is close to local attractions. It is priced well compared to other hotels in the area. The bed was comfortable and the room was clean.

    Stayed in March 2024

  • Reviewed: March 20, 2024

    9.0
    I am one that does not like one room hotels and the set up was very nice with the couch and kitchen
    • Business trip
    • Family with young children
    • King Studio Suite - Non-Smoking
    • Stayed 2 nights

    the set-up of the room was very nice and the staff was more than helpful.

    Stayed in March 2024

  • Reviewed: March 7, 2024

    7.0
    We have stayed there for our swim meet for about 8 years now. We love the property just wish the pool had been availabl
    • Family with young children
    • One-Bedroom Queen Suite with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    That we didn’t know that the pool was able to be used.

    Clean friendly staff

    Stayed in March 2024

  • Reviewed: March 3, 2024

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • One-Bedroom Queen Suite with Two Queen Beds - Non-Smoking
    • Stayed 1 night

    Awesome breakfast

    Stayed in December 2023

  • Reviewed: February 12, 2024

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • One-Bedroom Queen Suite - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    N/A

    The night staff was great

    Stayed in February 2024

  • Reviewed: January 8, 2024

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • One-Bedroom Queen Suite with Two Queen Beds - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    The channels are limited on the television. Would be great to have smart tvs that we could log into streaming platforms for movies and shows. Also, towel sets were limited in wash cloths, but staff were nice to accommodate us with more.

    The size of the rooms were incredible. So much room for my 1.5 year old grandgal to run around in. Separate lounge area and kitchen with all amenities you could want besides a stove. Restrooms were very clean! Plenty of storage space! Location is so great! Mall right across the street with plenty of dining options as well and a movie theater. Interstate right down the street connecting you to downtown with fun children's activities at 1 Market Square on Cleveland St. Roanoke Star and Mill Mountain attractions super close as well. Breakfast options were delicious and happy there was a waffle maker! Pool with a nice hot tub as well. Too bad it was cold so we couldn't enjoy the outside veranda. Provided cookies and apples for.anacks in the lobby. Even had doggy treats for furry friends. Definitely would stay again and again!!!!

    Stayed in January 2024

  • Reviewed: January 1, 2024

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • One-Bedroom Queen Suite with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Wifi wasn’t to good.

    Very clean

    Stayed in January 2024

  • Reviewed: December 8, 2023

    9.0
    We would definitely stay in a Home2 Suites again
    • Leisure trip
    • Couple
    • One-Bedroom Queen Suite with Two Queen Beds - Non-Smoking
    • Stayed 1 night

    When trying to speak to the maid, she didn't understand a word I was saying.

    We didn't expect it to be so nice with so many conveniences. The man refilling the breakfast did a super job, even though he was a little over whelmed :) Loved the blackout curtains in the room!

    Stayed in November 2023

  • Reviewed: November 26, 2023

    7.0
    Very nice place in principle; needs more staff and better maintenance.
    • Leisure trip
    • Couple
    • King Studio Suite - Non-Smoking
    • Stayed 1 night

    Poor maintenance - broken window shade in the first room we stayed in, inoperative bedside light in the room we moved to, dirty desk chair.

    Nice to have real plates, cups, glasses, silverware in room and in breakfast area. Nice to have a large room, with separate seating area.

    Stayed in November 2023

  • Reviewed: November 22, 2023

    9.0
    Good place to stay.
    • Business trip
    • Group
    • King Studio Suite - Non-Smoking
    • Stayed 2 nights

    Building construction must be pretty light. There was a lot of noise from the floor above.

    Room was well appointed. Lots of space, nice work area.

    Stayed in October 2023

  • Reviewed: November 6, 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • King Studio Suite - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Breakfast was on the wall for what they were having everything was different cold wasn't good .. No fruit or muffins like it said juices were all watered down bad . Pool needed to be cleaned and hot tub .

    Great place employee who checked us is and took care of us was great ..

    Stayed in November 2023

  • Reviewed: October 29, 2023

    7.0
    Nice clean place
    • Leisure trip
    • Couple
    • King Studio Suite - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Modern

    Clean

    Stayed in October 2023

  • Reviewed: September 26, 2023

    8.0
    Weekened stay
    • Leisure trip
    • Family with young children
    • One-Bedroom Queen Suite with Two Queen Beds - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    On our last night there, September 24th, another person(s) staying had a dog that barked, howled, and whined all night. About 1 a.m. I went down and spoke to the desk lady (unknown name). Her response was "what do you want me to do about it ". My response was please find out who has the animal and ask them to keep it quiet. Not much was done and people hardly got sleep. We drove home 8 hours away lacking sleep.

    Room was large and comfortable. Pool area was kept clean, and breakfast was great. The worker Charles greeted everyone every morning and made sure they were comfortable and had everything they needed with a smile. He was so pleasant.

    Stayed in September 2023

  • Reviewed: August 20, 2023

    9.0
    Very nice. Staff friendly and welcoming.
    • Leisure trip
    • Couple
    • King Studio Suite - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Good Location. Comfortable and clean.

    Stayed in August 2023

  • Reviewed: August 7, 2023

    9.0
    My stay was wonderful
    • Leisure trip
    • Solo traveler
    • King Studio Suite - Hearing Accessible - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Room service

    Quiet, clean and welcoming staff

    Stayed in July 2023

  • Reviewed: August 3, 2023

    7.0
    Great, once the noisey group running sprints on the floor above left.
    • Leisure trip
    • Family with young children
    • One-Bedroom Queen Suite with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    How noisy the guests where above

    Room size

    Stayed in July 2023

  • Reviewed: August 1, 2023

    8.0
    Like it, will come back for sure
    • Leisure trip
    • Family with young children
    • King Studio Suite - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Air condition was so loud, I couldn’t sleep well and not quit so you can hear people around the rooms and hallways

    Staff specially breakfast , location,

    Stayed in July 2023

  • Reviewed: July 31, 2023

    8.0
    Overall, nice hotel with very large rooms that are comfortable
    • Leisure trip
    • Family with young children
    • One-Bedroom Queen Suite with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The shower could have been cleaner. Mildew in corners

    Check in and out was efficient and fast

    Stayed in July 2023

  • Reviewed: July 24, 2023

    7.0
    Good stay overall. Clean room, friendly staff, great location.
    • Leisure trip
    • Family with young children
    • Queen Suite with Two Queen Beds - Hearing Access/ Non-Smoking
    • Stayed 6 nights

    The breakfast was not good. The elevators were slow and a little scary.

    Good location, clean, friendly staff, good lobby seating for socialization.

    Stayed in July 2023

  • Reviewed: July 15, 2023

    8.0
    Very Good
    • Leisure trip
    • Group
    • One-Bedroom Queen Suite with Two Queen Beds - Non-Smoking
    • Stayed 2 nights

    neither elevator was functioning properly, if at all!

    friendliness of staff; breakfast; pool

    Stayed in July 2023

Showing 1 - 25

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