4830 Valley View Blvd NW , Roanoke, VA 24012, United States of America
#20 of 39 hotels in Roanoke
Guests' ChoiceBased on 952 hotel reviews
7.9Cleanliness
8.4
Comfort
8.5
Location
8.9
Facilities
8.2
Staff
8.6
Value for money
8.2
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: May 25, 2024
Sally
United KingdomPool was closed. Breakfast was adequate, could have been better
Good location for the mall area. Lovely large suite with all amenities
Stayed in May 2024
Reviewed: May 24, 2024
Elizabeth
United States of AmericaPrice - VT Graduation weekend
Space
Stayed in May 2024
Reviewed: April 27, 2024
Carrie
United States of AmericaDifficult to get into
Clean! Nice!
Stayed in April 2024
Reviewed: April 23, 2024
John
AustraliaWe needed to do some laundry, despite there being two machines, both were out of order and had been for some time. What’s the point of offering a laundry and not servicing the machines. The room floor creaked loudly every time you walked on it. Breakfast was poor quality
Not much
Stayed in April 2024
Reviewed: March 30, 2024
Sam
United States of AmericaThe room had a slight smell to it. Can't say exactly what it was, but immediately upon entering, it was something that you could definitely tell. Once there for while, I adjusted, but when we would leave and return, I would once again smell it. I believe it has something to do with the hotel being pet friendly.
The hotel is close to local attractions. It is priced well compared to other hotels in the area. The bed was comfortable and the room was clean.
Stayed in March 2024
Reviewed: March 20, 2024
Lorraine
United States of Americathe set-up of the room was very nice and the staff was more than helpful.
Stayed in March 2024
Reviewed: March 7, 2024
Sonja
United States of AmericaThat we didn’t know that the pool was able to be used.
Clean friendly staff
Stayed in March 2024
Reviewed: March 3, 2024
Stephanie
United States of AmericaAwesome breakfast
Stayed in December 2023
Reviewed: February 12, 2024
Anthony
United States of AmericaN/A
The night staff was great
Stayed in February 2024
Reviewed: January 8, 2024
Raina
United States of AmericaThe channels are limited on the television. Would be great to have smart tvs that we could log into streaming platforms for movies and shows. Also, towel sets were limited in wash cloths, but staff were nice to accommodate us with more.
The size of the rooms were incredible. So much room for my 1.5 year old grandgal to run around in. Separate lounge area and kitchen with all amenities you could want besides a stove. Restrooms were very clean! Plenty of storage space! Location is so great! Mall right across the street with plenty of dining options as well and a movie theater. Interstate right down the street connecting you to downtown with fun children's activities at 1 Market Square on Cleveland St. Roanoke Star and Mill Mountain attractions super close as well. Breakfast options were delicious and happy there was a waffle maker! Pool with a nice hot tub as well. Too bad it was cold so we couldn't enjoy the outside veranda. Provided cookies and apples for.anacks in the lobby. Even had doggy treats for furry friends. Definitely would stay again and again!!!!
Stayed in January 2024
Reviewed: January 1, 2024
Robo
United States of AmericaWifi wasn’t to good.
Very clean
Stayed in January 2024
Reviewed: December 8, 2023
Patti
United States of AmericaWhen trying to speak to the maid, she didn't understand a word I was saying.
We didn't expect it to be so nice with so many conveniences. The man refilling the breakfast did a super job, even though he was a little over whelmed :) Loved the blackout curtains in the room!
Stayed in November 2023
Reviewed: November 26, 2023
Nicholas
United States of AmericaPoor maintenance - broken window shade in the first room we stayed in, inoperative bedside light in the room we moved to, dirty desk chair.
Nice to have real plates, cups, glasses, silverware in room and in breakfast area. Nice to have a large room, with separate seating area.
Stayed in November 2023
Reviewed: November 22, 2023
Joseph
United States of AmericaBuilding construction must be pretty light. There was a lot of noise from the floor above.
Room was well appointed. Lots of space, nice work area.
Stayed in October 2023
Reviewed: November 6, 2023
Mike
United States of AmericaBreakfast was on the wall for what they were having everything was different cold wasn't good .. No fruit or muffins like it said juices were all watered down bad . Pool needed to be cleaned and hot tub .
Great place employee who checked us is and took care of us was great ..
Stayed in November 2023
Reviewed: October 29, 2023
April
United States of AmericaModern
Clean
Stayed in October 2023
Reviewed: September 26, 2023
Heather
United States of AmericaOn our last night there, September 24th, another person(s) staying had a dog that barked, howled, and whined all night. About 1 a.m. I went down and spoke to the desk lady (unknown name). Her response was "what do you want me to do about it ". My response was please find out who has the animal and ask them to keep it quiet. Not much was done and people hardly got sleep. We drove home 8 hours away lacking sleep.
Room was large and comfortable. Pool area was kept clean, and breakfast was great. The worker Charles greeted everyone every morning and made sure they were comfortable and had everything they needed with a smile. He was so pleasant.
Stayed in September 2023
Reviewed: August 20, 2023
Robert
United States of AmericaGood Location. Comfortable and clean.
Stayed in August 2023
Reviewed: August 7, 2023
David
United States of AmericaRoom service
Quiet, clean and welcoming staff
Stayed in July 2023
Reviewed: August 3, 2023
Helen
United States of AmericaHow noisy the guests where above
Room size
Stayed in July 2023
Reviewed: August 1, 2023
Abdelbasit
United States of AmericaAir condition was so loud, I couldn’t sleep well and not quit so you can hear people around the rooms and hallways
Staff specially breakfast , location,
Stayed in July 2023
Reviewed: July 31, 2023
Katrina
United States of AmericaThe shower could have been cleaner. Mildew in corners
Check in and out was efficient and fast
Stayed in July 2023
Reviewed: July 24, 2023
Marissa
United States of AmericaThe breakfast was not good. The elevators were slow and a little scary.
Good location, clean, friendly staff, good lobby seating for socialization.
Stayed in July 2023
Reviewed: July 15, 2023
Emily
United States of Americaneither elevator was functioning properly, if at all!
friendliness of staff; breakfast; pool
Stayed in July 2023
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