400 Bellwood Drive, Greece, NY 14626, United States of America
#1 of 2 hotels in Greece
Guests' ChoiceBased on 183 hotel reviews
8.9Cleanliness
9.1
Comfort
9.2
Location
8.8
Facilities
9.0
Staff
9.2
Value for money
8.5
Free WiFi
8.8
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: February 8, 2024
Jamie
United States of AmericaBreakfast was horrible and still frozen. And one staff member kept telling us to be quiet.
Cleanliness and nice staff
Stayed in February 2024
Reviewed: January 22, 2024
Andrea
United States of AmericaTook 45 mins to check in, super annoying with having to wait that long with 3 little kids. There was no hot water to shower after swimming in the pool. Also no pool towels available. We found an old rotten apple in the corner of the hotel room. No one plowed or shoveled when it was time to check out. No salt was put out and I fell when loading my vehicle. The breakfast wasn't stocked and there weren't many options to pick from. I'm supposed to get a call from the manager so we shall see. I was not at all happy about not having hot water to shower.
The room size worked for my family of 5
Stayed in January 2024
Reviewed: December 18, 2023
Mary
United States of Americacrowded
Stayed in November 2023
Reviewed: November 21, 2023
Christina
United States of AmericaThere was something on the back of the bathroom door and a fixed up hole by shower. If you tell staff to sit on toilet with door closed you can see what guests see and people spend a lot of time there. 😊 The pool was small
Clean, breakfast food was nice On Sunday the breakfast/ front desk staff were not as attentive as Friday Saturday staff.
Stayed in November 2023
Reviewed: October 19, 2023
Glynnis
United States of AmericaBathroom was clean-ish. Pool not clear.
Check in and staff were friendly, welcoming and efficient. Bed was comfortable. Breakfast was decent.
Stayed in October 2023
Reviewed: September 18, 2023
Mj
United States of AmericaThe shower never got hot & the air conditioner never turned off; we were freezing!
Great location.
Stayed in September 2023
Reviewed: September 8, 2023
Maria
United States of AmericaI chose the hotel because of location and the 9.9 ⭐ratings, Unfortunately the 9.9 ⭐ didn't meet it's standards. Stayed in a 1 bedroom suite. My room was dirty. Dirty dishes in the dish washer, stains on the walls, bedroom sheet had stains on it and a shoe footprint was on the flat sheet. Found finger nail tips and floss tips on the floor by the lamp table. Breskfast in the lobby was a mess. Definitely short staffed and delayed service and at time food didn't come out at all. Didn't have enough man power to keep up with the volume of people in the morning. I felt bad for the 2 women running around, trying to keep up. Pool was green. I give it 6⭐
The location, breakfast and family pets are allowed.
Stayed in September 2023
Reviewed: August 10, 2023
Angela
CanadaFilthy pool...dirty linens and very loud...one of the worst experiences I have ever had and very sad that this is a Hilton property
Stayed in August 2023
Reviewed: May 16, 2023
Bobbie
United States of AmericaRoom was not sufficiently clean. Others Belongings in drawers, broken fixture in shower(notified staff). Sheets smelled funky; questioning whether they had been laundered, slept on top. No supervision of children in pool area, Screaming so loudly had to leave. Very disappointed 😞
Staff were friendly
Stayed in May 2023
Reviewed: April 28, 2023
Gavin
United States of AmericaMisleading in terms of area. Sketchy surroundings.
Stayed in April 2023
Reviewed: January 26, 2023
Norma
United States of AmericaThe room heater was not working right. Made the room so cold.
cleanliness
Stayed in January 2023
Reviewed: October 16, 2022
Meghan
United States of AmericaFire alarm in the middle of the night
Stayed in September 2022
Reviewed: September 5, 2022
Edwin
United States of AmericaAir Condition doesn't work well, the Electrical room it's off frequently Don give me the WiFi information
Stayed in September 2022
Reviewed: July 2, 2022
Crystal
United States of AmericaWas part of what seemed like a truck road.
it was more Industrial than I anticipated.
Stayed in June 2022
Reviewed: May 2, 2022
Jubilee
United States of AmericaI didn't like that the pool wasn't open. Even though I called before my stay and was assured that it was open. When I arrived at the hotel there was a sign on the door that it was closed for the weekend. The front desk informed me that it hasn't been open for some time because they're waiting on an inspector. If I would have had that information before my stay, I would have found a different hotel.
I liked that the room was clean and spacious.
Stayed in May 2022
Reviewed: August 5, 2023
Anonymous
United States of AmericaThe carpet needs deep cleaning.
Wide open rooms with excellent storage. Wonderful beds and bedding. Great breakfast.
Stayed in August 2023
Reviewed: March 12, 2023
Anonymous
United States of Americaclean, great breakfast
Stayed in March 2023
Reviewed: November 4, 2022
Anonymous
United States of AmericaNothing
Cleanliness
Stayed in November 2022
Reviewed: September 5, 2022
Anonymous
United States of Americaour door was broken room 400
Stayed in September 2022
Reviewed: August 22, 2022
Anonymous
United States of Americai didn’t like the limited amount of breakfast choices.
i love the fact that check in was at 12pm
Stayed in August 2022
Reviewed: April 12, 2022
Anonymous
United States of AmericaNothing
Property was newly constructed & opened in February. Very clean & front desk staff very friendly & courteous. We had adjoining rooms for my family of 5 and I couldn’t believe the size of the rooms! So much room!
Stayed in April 2022
Reviewed: October 3, 2022
Anonymous
United States of Americait’s in the middle of nowhere and it’s not worth the price.
It’s newer.
Stayed in October 2022
Reviewed: May 19, 2024
Maor
SwitzerlandThere are no comments available for this review
Stayed in May 2024
Reviewed: April 23, 2024
Nicole
United States of AmericaThere are no comments available for this review
Stayed in February 2024
Reviewed: February 26, 2024
Linda
United States of AmericaThere are no comments available for this review
Stayed in December 2023
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