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  5. Reviews of Home2 Suites By Hilton Rowlett Rockwall Marina

Reviews of Home2 Suites By Hilton Rowlett Rockwall Marina This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

8609 Sunset Blvd, Rowlett, TX 75088, United States of America

#1 of 2 hotels in Rowlett

Guests' Choice

Review Score

Based on 183 hotel reviews

8.3

Score breakdown

  • Cleanliness

    8.8

  • Comfort

    8.8

  • Location

    9.0

  • Facilities

    8.8

  • Staff

    8.9

  • Value for money

    8.6

  • Free Wifi

    8.0

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: May 13, 2024

    8.0
    Nice stay
    • Leisure trip
    • Family with young children
    • Studio Suite with Two Queen Beds - Hearing Access/Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Breakfast was less than expected. Not well stocked. Pull out sofa mattress had plastic wrap still on and made for a very noisy night.

    Friendly staff

    Stayed in May 2024

  • Reviewed: April 29, 2024

    9.0
    I was happy with the location, service and facilities.
    • Leisure trip
    • Family with young children
    • King Studio Suite - Mobility Access/Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    I enjoyed the location

    Stayed in April 2024

  • Reviewed: March 26, 2024

    7.0
    It was excellent besides the bed .
    • Leisure trip
    • Family with young children
    • King Studio Suite - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Bed was dirty and had hair in it I don't know if it was a previous person that stayed there or employee hair

    Stayed in March 2024

  • Reviewed: March 5, 2024

    7.0
    It was nice, and clean. I enjoyed the hotel but will not go back due to your gun stance.
    • Leisure trip
    • Couple
    • King Studio Suite - Hearing Access/Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The shower door are such that you have to get into the shower to turn them on so you get splashed with cold water. WHT would you have everything for a kitchen and no stove? Didn't make sence . Also didn't like the automatic light in the bathroom due to it coming on a soon as you walk in and waking everyone in the room with the bright light. Also I have a texas TLC and the fact you do not allow guns not even from a license holder is enough to make me not go back. If I would have known that going in , I would not have stayed there at all. I get not wanting ever one to carry, but you are keeping people who are licensed by the state and taken the gun courses from protecting themselves and possibly other is a big issue and will cost you my bussiness and others. You should have a sign about that you don't want open carry and unlicensed firearms these. I would have no issue with that.

    Breakfast was good. Hotel was clean . Staff was friendly.

    Stayed in March 2024

  • Reviewed: January 31, 2024

    9.0
    Great place to stay! Breakfast was super
    • Business trip
    • Solo traveler
    • King Studio Suite - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The door handle was loose so I have to go and ask for another room. Which I thank God they were able to placed me in another room.

    This is a great place to stay. I love everything about this hotel. The kitchen is simply amazing

    Stayed in January 2024

  • Reviewed: January 3, 2024

    8.0
    We will consider staying here again when in the area visiting family.
    • Leisure trip
    • Couple
    • One-Bedroom King Suite - Non-Smoking
    • Stayed 10 nights
    • Submitted from a mobile device

    We were there for the holidays, so I realize staffing is tricky, however the first two days we were there, we had no towels or service (even after talking to the front desk both times)! We found out the only time we’d get housecleaning is when we put our wet, used towels in the hallway.

    The price was incredible and was our main reason for trying the hotel.

    Stayed in January 2024

  • Reviewed: October 7, 2023

    9.0
    Excelente
    • Business trip
    • Family with young children
    • Queen Studio with Two Queen Beds - Non-Smoking
    • Stayed 5 nights
    • Submitted from a mobile device

    My recommendation is separate family with pets and family with not pets the same like smoking rooms

    Very nice place and really good service and good side for the room

    Stayed in October 2023

  • Reviewed: September 8, 2023

    9.0
    Wonderful
    • Solo traveler
    • King Studio Suite - Hearing Access/Non-Smoking
    • Stayed 4 nights
    • Submitted from a mobile device

    I did enjoy my stay in this hotel including everything ! Nothing was not great. I loved the hot breakfast, it had a nice variety. Thanks you !

    Stayed in September 2023

  • Reviewed: August 1, 2023

    7.0
    Average
    • Leisure trip
    • Family with young children
    • King Studio Suite - Hearing Access/Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    Didn’t care for free breakfast options. Terrible coffee. Housekeeping starts very early, before 9am. Was woken up by them each morning.

    Clean facility, friendly staff, good location

    Stayed in July 2023

  • Reviewed: July 24, 2023

    8.0
    Very Good
    • Family with young children
    • King Studio Suite - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Breakfast 🥞

    Stayed in July 2023

  • Reviewed: July 20, 2023

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Queen Studio with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Step in shower floods bathroom floor

    Cleanliness Staff interaction Breakfast

    Stayed in July 2023

  • Reviewed: July 8, 2023

    7.0
    It's ok but not great.
    • Leisure trip
    • Family with young children
    • Queen Studio with Two Queen Beds - Non-Smoking
    • Stayed 6 nights
    • Submitted from a mobile device

    The bathroom smelled really bad right off . It was a musty/pee smell and just wouldn't go away even fabreezing it several times a day. One reason we checked out early just couldn't deal with it any longer. I think the room was OK and big but if you want space this really is not it as rooms are gally style really long not wide.

    I like that they had rooms big enough for the whole family plus dogs. And it has small kitchen. Gave us anything extra we needed. It is great if your on a budget.

    Stayed in July 2023

  • Reviewed: July 3, 2023

    9.0
    Our entire family loved our stay there. It was comfortable, clean and large!,
    • Leisure trip
    • Family with young children
    • Queen Studio with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Shower could’ve been repainted.

    Large suite, location and pool

    Stayed in July 2023

  • Reviewed: June 29, 2023

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Queen Studio with Two Queen Beds - Mobility Access/Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    The room was very large and accommodating.

    Stayed in June 2023

  • Reviewed: June 20, 2023

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Queen Studio with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Lots of stuff to put your things. A kitchen was great to have.

    Stayed in June 2023

  • Reviewed: June 15, 2023

    9.0
    I'd stay again and again
    • Family with young children
    • Queen Studio with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing really! It's a great place

    It was extremely clean and the staff were very friendly and helpful!

    Stayed in June 2023

  • Reviewed: May 26, 2023

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • King Studio Suite - Hearing Access/Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Room was dusty and pet hair was on the floor

    Very nice

    Stayed in May 2023

  • Reviewed: May 15, 2023

    8.0
    Good location and roomy accommodation.
    • Leisure trip
    • Family with young children
    • Queen Studio with Two Queen Beds - Non-Smoking
    • Stayed 8 nights
    • Submitted from a mobile device

    for an 8 night stay there was one “cleanse” however wasn’t what we expected, not only was the bed linen not changed but they didn’t even make it up. and our requests for vacuuming and towel refresh was not carried out the first time round. breakfast was ok just lacked variety for a longer stay

    size of the room is fantastic double queen with sofa bed and the kitchenette was super convenient for reheating. it has very good access to the I30 and into Dallas and Rockwall for good restaurants. tea coffee and hot water 24 hours was a nice touch.

    Stayed in May 2023

  • Reviewed: April 3, 2023

    8.0
    decent
    • Leisure trip
    • Family with young children
    • Queen Studio with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    that they canceled our room before check in without calling or email. they did make it right once we arrived but it was very annoying and rude.

    clean, location

    Stayed in April 2023

  • Reviewed: February 22, 2023

    7.0
    Room 206
    • Couple
    • King Studio Suite - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    The shower was not cleaned as evidenced by the large clump of black hair left at the drain. Same with the refrigerator, which had leftover food and dirty dishes still in it. Even after notifying the front desk and emailing the general manager and director of guest services, it still was not cleaned up. They did make it right by deducting the cost of one nights' stay, though.

    I really liked the spaciousness and it's a great room for longer stays, what with the kitchenette and the work space. The bed and pillows were very comfortable, too.

    Stayed in February 2023

  • Reviewed: December 19, 2022

    8.0
    Very Good
    • Leisure trip
    • Solo traveler
    • Studio Suite with Two Queen Beds - Hearing Access/Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    Having to refill YALL propane tanks because y’all person wasn’t there for the weekend ‼️The sausage breakfast was OLD and burnt ‼️

    I was upset that the man at the front desk when I asked for towels he said “was I going to take the towels home?” Then, I was grilling and the propane tank was empty. My son had to switch out the tanks. Told front desk and all I was told was she might give me points 🤔. Need better management‼️‼️

    Stayed in December 2022

  • Reviewed: November 15, 2022

    8.0
    Very Good
    • Business trip
    • Family with young children
    • King Studio Suite - Mobility Access/Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Construction on exit ramp from Interstate created a virtual rats maze and had The Misfortune of getting struck by a vehicle because of a little bit excessive speed on the recreational Boulevard which led to the accommodations.

    Very nice facilities and room accommodations. Clean and comfortable. Helpful staff.

    Stayed in November 2022

  • Reviewed: October 30, 2022

    9.0
    nice facility for a quick stay
    • Leisure trip
    • Couple
    • Studio Suite with Two Queen Beds - Hearing Access/Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    the breakfast

    friendly staff

    Stayed in October 2022

  • Reviewed: October 28, 2022

    8.0
    August stay
    • Leisure trip
    • Couple
    • King Studio Suite - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Food was out of date in hotel lobby

    Comfortable perfect for what we needed

    Stayed in August 2022

Showing 1 - 25

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