2569 Trautner Dr., Saginaw, MI 48604, United States of America
#1 of 16 hotels in Saginaw
Guests' ChoiceBased on 308 hotel reviews
8.6Cleanliness
9.0
Comfort
9.0
Location
9.2
Facilities
9.1
Staff
9.1
Value for money
8.7
Free WiFi
7.3
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: May 3, 2024
Elise
CanadaNothing negative to say about it
Spacious suites, new, modern. Staff friendly and helpful. Mattresses were very comfortable.
Stayed in May 2024
Reviewed: April 23, 2024
Dominic
United States of AmericaThe bed and pillows weren’t very comfortable. There was no safe in the room or extra pillows/blankets. We probably could have called to get them but it would be nice to have that in the room already as there is a pullout available if needed.
Hotel was very nice, all the amenities desired were available.
Stayed in April 2024
Reviewed: April 20, 2024
Paula
United States of AmericaVery clean and updated. Friendly service.
Stayed in April 2024
Reviewed: April 7, 2024
Lisa
United States of AmericaVery satisfied
Beautiful big rooms. Comfortable beds.
Stayed in April 2024
Reviewed: March 31, 2024
Julie
United States of AmericaHonestly we couldn't find anything we didn't like.
My family and I stay at a lot of places and this hotel was exceptional in EVERY way!!
Stayed in March 2024
Reviewed: February 27, 2024
Cynthia
United States of AmericaVery nice and clean!
Stayed in February 2024
Reviewed: February 26, 2024
Danielle
United States of AmericaDirty dishes in the dishwasher, bed not made correctly, no towels in swim area, so then we used our room towels, but was given a hard time when asked for more towels for showers.
The rooms were spacious, somewhat clean
Stayed in February 2024
Reviewed: January 22, 2024
Terlesky
United States of AmericaVery clean and welcoming. In a great location.
Stayed in January 2024
Reviewed: January 21, 2024
Laura
United States of AmericaNot always someone at the front desk.
Clean comfortable stay!
Stayed in January 2024
Reviewed: December 24, 2023
Imad
CanadaThe mattress can be better, everything else is great in the hotel
The staff is super great. They made our stay so nice
Stayed in December 2023
Reviewed: December 21, 2023
Mary
United States of AmericaBed was a bit hard
Stayed in December 2023
Reviewed: December 20, 2023
Joyce
United States of AmericaThere wer no bathtubs in the rooms and no hot tubs
The breakfast was excellent! The staff serving breakfast were accommodating and extremely helpful and likeable! The African American gentlemen went out of his way to help accommodate guests.
Stayed in December 2023
Reviewed: December 4, 2023
Ashwani
CanadaThe face tissue box was empty. Not that it's a big deal, but that's the only negative that comes to mind.
All round 5-stars. We had a smooth check-in experience. Room and shared facilities were clean. Breakfast buffet had a good selection. The area is safe and close to a bunch of restaurants. And the staff were very friendly and helpful.
Stayed in December 2023
Reviewed: November 13, 2023
Erin
United States of AmericaDeposit, pool was cold, No Hot Tub, $4.99 internet charge
The breakfast, the staff, the comfort, the room size The only thing I can complain about is the deposit and the $4.99 per day charge for internet that is easy to get charged to the room. All u need is last name and room #.
Stayed in November 2023
Reviewed: October 29, 2023
Ahmer
United States of AmericaI can’t think of anything it was a great experience
Amazing great location very large room next to all the hip and happening stuff great breakfast indoor pool nice gym overall neat great
Stayed in October 2023
Reviewed: October 23, 2023
Wasik
United States of AmericaHallway was loud at night and early morning. The bed was a little to soft and not enough pillows.
Liked the location, staff, coffee and room.
Stayed in October 2023
Reviewed: October 22, 2023
Fei
CanadaNo
Clean and good value.
Stayed in October 2023
Reviewed: October 22, 2023
Jennifer
United States of AmericaGreat location
Stayed in October 2023
Reviewed: October 15, 2023
Amanda
United States of AmericaNothing
Clean, off the beaten path but not too far, rooms were very quiet!
Stayed in October 2023
Reviewed: October 4, 2023
Lyquorion
United States of AmericaWhen I got to the hotel they didn’t have my booking on file and they said I couldn’t stay because there was no reservation even tho I had it right here on my booking with my confirmation number so she ended up finding a room anyways saying it was for a cheaper price but it ended up being the same price
The hotel was super nice room was luxurious
Stayed in October 2023
Reviewed: September 29, 2023
Randall
United States of AmericaWhat a great stay! I loved the property, rooms, the bed was cozy, lobby was great. The staff was super friendly, kind, and helpful. Ill be back for the next time I need an overnight here.
Stayed in September 2023
Reviewed: September 21, 2023
"morty"
United States of AmericaI wasn't"nuts" about the daily breakfast...but coffee was GOOD
Hot coffee...that was all we wanted for breakfast.
Stayed in September 2023
Reviewed: September 16, 2023
John
United States of AmericaNothing at all
Love staying here when In town. Plenty of room, clean, courteous staff.
Stayed in September 2023
Reviewed: September 4, 2023
Millie
CanadaStandard Internet cannot watch youtube Need to pay premium rate for streaming. I stayed in many hotels and motels having internet free and fast for watching youtube news and movie.
Clean room, spacious.Breakfast is not bad, fresh cooked toast cheese bread, just the dining area too small and too open right in front of reception area. Staff friendly
Stayed in August 2023
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content