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  5. Reviews of Home2 Suites By Hilton St. Augustine I-95

Reviews of Home2 Suites By Hilton St. Augustine I-95 This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

270 Outlet Mall Boulevard, St. Augustine, FL 32084, United States of America

#13 of 60 hotels in St. Augustine

Guests' Choice

Review Score

Based on 509 hotel reviews

8.4

Score breakdown

  • Cleanliness

    8.7

  • Comfort

    8.8

  • Location

    8.9

  • Facilities

    8.8

  • Staff

    8.8

  • Value for money

    8.4

  • Free WiFi

    8.8

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: March 28, 2024

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Queen Studio with Two Queen Beds - Non-Smoking
    • Stayed 1 night

    good located

    Stayed in January 2024

  • Reviewed: March 23, 2024

    8.0
    our stay was good and loved the location right off the I 95 was very convenient
    • Leisure trip
    • Couple
    • King Studio Suite - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    beds were clean but a little stiff for our liking!

    breakfast was ok ! not quite up our alley but good!!

    Stayed in March 2024

  • Reviewed: February 2, 2024

    7.0
    The hotel was under construction. We stayed for 2 days and on fire alarm went off each day. I called down to guess servi
    • Leisure trip
    • Couple
    • King Studio Suite - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    It was pet friendly

    Stayed in February 2024

  • Reviewed: December 31, 2023

    8.0
    Just little things to be addressed but OK overall
    • Leisure trip
    • Family with young children
    • King Studio Suite - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Bathroom slide door handle and lamp in bedroom were broken. The room was dark because of this. Body soap and Conditioner were both empty. Found empty water bottle and unfixed bed part under the bed. Shower pressure was a little weak. Gym needs to be taken care b/c wet tissue ran out and floor was a little dusty. Self Laundry costs 3.50 for each washer and dryer.

    Breakfast was fantastic. BBQ grills outside are available. Kitchen (no oven top), sink, dishwasher and some utensils. Dividing curtain between bed and other area. Everything is new.

    Stayed in December 2023

  • Reviewed: December 27, 2023

    9.0
    We loved the receptionist, the fact that we were close to major roads, and tourist areas.
    • Leisure trip
    • Family with young children
    • Studio Suite with Two Queen Beds - Hearing Access/Non-Smoking
    • Stayed 2 nights

    Housekeeping needs to be make sure all shower dispensers are filled plus the appliances are cleaned after every stay.

    Location is fairly close to I-95 and not too far from Historic Augustine. I like the fact that there is a mall nearby.

    Stayed in December 2023

  • Reviewed: December 26, 2023

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • King Studio Suite - Non-Smoking
    • Stayed 2 nights

    Everything was great, Personal is friendly and the facility is very nice .

    Stayed in December 2023

  • Reviewed: December 16, 2023

    9.0
    It was close to the Gaylord Hotel where I was attending a board meeting. Everything was great.
    • Business trip
    • Group
    • Studio Suite with Two Queen Beds - Hearing Access/Non-Smoking
    • Stayed 2 nights

    Not applicable

    The location was excellent and close to everything I needed. I left early and did not have breakfast on site. The staff was great and very engaging. I really enjoyed talking to them.

    Stayed in December 2023

  • Reviewed: November 25, 2023

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • King Studio Suite - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    I was told I would get back the amount held extra after checking out but I have never received a refund... I called several times to check on this, I was told it was coming never received.

    The room was very clean and comfortable.

    Stayed in October 2023

  • Reviewed: November 22, 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • King Studio Suite - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    Room was not made up. No warning about breakfast time.

    Stayed in November 2023

  • Reviewed: October 3, 2023

    7.0
    I expected a lot more for $170 per night!!!
    • Leisure trip
    • Solo traveler
    • King Studio Suite - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    The breakfast was not great - the breakfast sandwiches were hard as rocks. I had to wait 15mins for more coffee.

    Not terribly clean. It seems newer but not in the best condition.

    Stayed in October 2023

  • Reviewed: September 26, 2023

    7.0
    Overall a decent place to stay, and affordable.
    • Leisure trip
    • Couple
    • King Studio Suite - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The bathroom door was broken and could barely shut. Room smelled musty. Told front desk staff so they were aware.

    Breakfast was decent. Busy street but didn't hear too much noise. Facility was clean.

    Stayed in September 2023

  • Reviewed: September 23, 2023

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • King Studio Suite - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Room was 62 degrees when we arrived and took a while to figure out how to make it comfortable.

    Friendly staff. Clean,comfortable, spacious room. Loved the shower head and sink, refrigerator, dishes. Very nice.

    Stayed in September 2023

  • Reviewed: August 26, 2023

    9.0
    Out stay was very delightful and fulfilling, especially having use of the Laundry and the gym room.
    • Leisure trip
    • Couple
    • Studio Suite with Two Queen Beds - Hearing Access/Non-Smoking
    • Stayed 6 nights
    • Submitted from a mobile device

    The fact that cleaning the room was not a daily obligation.

    Space of the rooms and location

    Stayed in August 2023

  • Reviewed: August 24, 2023

    8.0
    A very nice place to stay.
    • Leisure trip
    • Couple
    • King Studio Suite - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    It kinda was hard to find because of its distance from the main highway. There’s also not a lot of retail stores near it.

    I felt like it was safe and very clean.

    Stayed in August 2023

  • Reviewed: July 30, 2023

    8.0
    Good stay, but the worst system after checkout.
    • Leisure trip
    • Family with young children
    • Queen Studio with Two Queen Beds - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    After checkout and the following day's they charge me 8 times the price in my banks account. But my husband pay in advance when we book 2 weeks before the stay. When we arrive they ask me for a deposit and I give my card for it and they use that transaction to charge me several times . My bank account now is overdraft and they charge me additional fees for it. And when I call the hotel there are nobody that can help or give solutions. The only answer is wait until Monday. I hope my bills can wait as well...

    Breakfast was really good and location accessible to 95 really convenient.

    Stayed in July 2023

  • Reviewed: July 24, 2023

    9.0
    Very pleased will stay again
    • Leisure trip
    • Family with young children
    • King Studio Suite - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Nothing

    Very clean & well taken care of.

    Stayed in July 2023

  • Reviewed: July 19, 2023

    8.0
    Enjoyed the pool /size of room and bathroom/however fan in bathroom did not work. Great front desk
    • Leisure trip
    • Family with young children
    • Queen Studio with Two Queen Beds - Non-Smoking
    • Stayed 3 nights

    breakfast was fine..we are not big breakfast people

    Stayed in July 2023

  • Reviewed: July 19, 2023

    8.0
    Very Good
    • Leisure trip
    • Group
    • King Studio Suite - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    I had an issue with my room and was told that it would be compensated fully however because the receptionist did not create a report they only compensated me partially. The receptionist told me I could either move rooms or stay in the room and be compensated fully but the following day I was told that because we stayed in the room, and no record we would only be partially compensated

    The facility was extremely clean which is always nice. The area was easy to find

    Stayed in July 2023

  • Reviewed: July 13, 2023

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Queen Studio with Two Queen Beds - Mobility Access/Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Great location, convenient for trolley ride,spacious room, very friendly staff, good breakfast

    Stayed in May 2023

  • Reviewed: July 11, 2023

    7.0
    Just ok
    • Leisure trip
    • Family with young children
    • Queen Studio with Two Queen Beds - Non-Smoking
    • Stayed 5 nights
    • Submitted from a mobile device

    Breakfast was not great. Room towels although clean had black spots ( maybe ink) on the towels. I had to take my room towels and had them switched out. Pillows very uncomfortable. Bathroom sink and shower low water pressure.

    Front staff was excellent. Anything needed, they would stop and get whatever you needed. Room was very "roomy"

    Stayed in June 2023

  • Reviewed: July 10, 2023

    9.0
    Great location
    • Leisure trip
    • Family with young children
    • Queen Studio with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    More selection on the free breakfast

    Spacious rooms

    Stayed in June 2023

  • Reviewed: July 3, 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Studio Suite with Two Queen Beds - Hearing Access/Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Overall the experience was great, staff was pleasant. The only thing that was not satisfactory was the cleanliness of the room arrived, and the sheets were dirty. Also, the coffee machine in the room was dirty, left over coffee pod from previous guest. There was dirty utensils in the drawers and plates.

    Stayed in July 2023

  • Reviewed: June 25, 2023

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Queen Studio with Two Queen Beds - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    Nothing

    The room was awesome. The staff was very friendly. Will stay there again

    Stayed in June 2023

  • Reviewed: May 18, 2023

    9.0
    We enjoy the room sizes and the mini kitchen in the rooms
    • Leisure trip
    • Couple
    • King Studio Suite - Non-Smoking
    • Stayed 1 night

    Breakfast was adequate.

    Stayed in May 2023

Showing 1 - 25

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