1221 Locust Street, Downtown St. Louis, Saint Louis, MO 63103, United States of America
#60 of 79 hotels in Saint Louis
Guests' ChoiceBased on 284 hotel reviews
7.1Cleanliness
8.0
Comfort
8.1
Location
7.6
Facilities
7.8
Staff
7.9
Value for money
7.4
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: May 17, 2024
John
United States of AmericaBreakfast not so hot. Room was great. (410). didn't need or expect kitchen facilities, but would remember for a longer stay. TV choices are terrible. 4 or 5 Fox nonsense channels. NO PBS !!! Shame. would avoid you next time for that figure.
Stayed in May 2024
Reviewed: May 7, 2024
Kyle
United States of AmericaBlinds didn't work. Got double charged for the room
Rooms
Stayed in May 2024
Reviewed: May 6, 2024
Roemelin
Abkhazia, GeorgiaA housekeeper walked into my room at 10 am. while my daughter was naked getting out of the shower
I
Stayed in May 2024
Reviewed: April 29, 2024
Reginole
United States of AmericaJust minor issues all things considered which are mentioned above.
We were there for a funeral which just so happened to be the same weekend as a St. Pattys parade AND a volleyball tournament so the breakfast was chaotic as a result....A LOT of people stepping all over each other; but under the circumstances the hotel did what it could to accomodate everyone....our first room had some issues so we were changed to a new room the same night of arrival and that one was better....parking was valet and we never really had to wait very long for our vehicle while we were there so that was good too.
Stayed in March 2024
Reviewed: April 27, 2024
Latisha
United States of AmericaSome of the blinds did not work in my room
The property was OK and safe
Stayed in March 2024
Reviewed: April 24, 2024
Curtis
United States of AmericaAir ventilation not good in rooms. Need to upgrade elevators
Stayed in April 2024
Reviewed: April 13, 2024
Heather
United States of AmericaSome of the staff were absolutely not customer service centered people. If you don't like people or care about your customers, why work at the front counter?? She didn't look at her customers, she didn't get off her chair to help people, she acted like having to do her job was the last thing she wanted to do. She was the worst and needs to be repositioned to a back-of-the-house position! However most of the guys working here were friendly and approachable, helping to solve issues immediately! It just sucked having to wait until someone who cared would actually help.
Great location downtown in the middle of everything and close to plenty of food!!!
Stayed in April 2024
Reviewed: April 9, 2024
Chris
United States of AmericaFront desk staff including DelShannon were excellent!!
Stayed in April 2024
Reviewed: April 1, 2024
Jeremy
United States of AmericaFree parking is listed as an amenity but is only available between the hours of 7 p.m and 8 a.m. at metered parking spots along the street outside the hotel. Staff worked diligently but struggled to keep up with the demand for food and dishes during complimentary breakfast.
Lobby was clean, modern, and inviting. The staff was helpful and very friendly. Our suit was mostly clean and well stocked with necessary items.
Stayed in March 2024
Reviewed: March 11, 2024
Carlos
United States of AmericaI don’t like that they have maid services after the 5th day of your stay. At the end I didn’t mind about it because I usually keep my room clean and they had enough clean towels for all the days I staid. I didn’t like that they do not give you a bottle of water as complementary every day or in my case for my CPAP machine.
In general I enjoyed the hotel. The first floor (lobby) is nice and modern. The elevators are to old and the carpet from the elevators going to the room was dirty. I liked in general the continental breakfast they had.
Stayed in March 2024
Reviewed: February 21, 2024
Kevin
United States of AmericaRoom was TINY. Odd layout, but suited my needs. Staff was very friendly.
Location for the price was good
Stayed in February 2024
Reviewed: February 1, 2024
Robert
United States of AmericaSort of like those things
Stayed in January 2024
Reviewed: January 5, 2024
Essence
United States of AmericaThe location. There were busted out windows across from the hotel.
Stayed in January 2024
Reviewed: October 24, 2023
Goldie5912
United States of AmericaThe room was clean, but the dishes were all dirty. The countertop was sticky. I put everything in the dishwasher and cleaned off the counter. I also cleaned the shower because the shelves were dirty. It was so busy when I checked in I refused to wait for another room.
Stayed in October 2023
Reviewed: October 3, 2023
Chris
United States of AmericaWe asked fir shampoo, conditioner and body wash 3 times and never got it. Our tv in the bedroom never worked abd we reported it twice. The manager did take off our valet charges for the inconvenience.
We were able to walk to stadium and good restaurants
Stayed in October 2023
Reviewed: October 2, 2023
Doug
United States of AmericaNo hot water in shower
Room was beautiful
Stayed in October 2023
Reviewed: September 18, 2023
Marcia
United States of AmericaParking
Location and quiet room did not hear our neighbors
Stayed in September 2023
Reviewed: September 14, 2023
Michele
United States of AmericaÑA
Ideally located for what we were doing
Stayed in September 2023
Reviewed: July 31, 2023
Sally
United States of AmericaParking .
Breakfast was fine.location good. Staff was super friendly.
Stayed in July 2023
Reviewed: July 24, 2023
Alexis
United States of AmericaThe key lock was broken so we had to get someone to let us in and out when we want to leave or return which was inconvenient
The room was clean nice price and great location
Stayed in July 2023
Reviewed: July 18, 2023
Nicole
United States of AmericaThe bed wasn’t very comfortable and no parking lot
It was close to attractions, friendly staff, clean hotel, and breakfast was included with the stay !
Stayed in July 2023
Reviewed: July 10, 2023
Melvina
United States of AmericaI expected the room to be cleaner it was very poorly cleaned thank goodness I travel with my own cleaning supplies. Breakfast was also an issue for me they kept running out of things I stood in line waiting too long for refills with several ppl behind me when I asked about a particular item the kitchen worker refused to accommodate us although there were at least 20 ppl waiting to eat.
I liked the set up of the room as well as the lobby and location was excellent.
Stayed in July 2023
Reviewed: June 26, 2023
Chandra
United States of Americano parking security guard smoking pot elevators had holes in the middle of each of them safety concern
the room was neat clean energy saver
Stayed in June 2023
Reviewed: June 15, 2023
Baylea
United States of AmericaThey could have used more valets or more parking.
The quality of room for our price and the staff were very kind. Everything appeared clean too.
Stayed in June 2023
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