1800 Division Street, Nashville, TN 37203, United States of America
#130 of 360 hotels in Nashville
Guests' ChoiceBased on 1003 hotel reviews
8.4Cleanliness
8.7
Comfort
8.7
Location
8.8
Facilities
8.6
Staff
9.0
Value for money
8.1
Free WiFi
8.2
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: April 28, 2024
Kathy
CanadaParking was okay but prefer to self park Breakfast okay, other fresh fruit would have been nic
Location
Stayed in April 2024
Reviewed: April 28, 2024
Robert
United States of AmericaThe queen mattress very terribly uncomfortable. The pull out sofa mattress was stained with rust and urine. They had no other mattresses for our kids.
Location and amenities
Stayed in April 2024
Reviewed: April 17, 2024
Nick
United KingdomNothing of note. It's what we expected at the price.
The property felt new and was clean. Our room was large with all the facilities required to be self sufficient. It's well located for music row and it's about a mile to walk to the main downtown locations. Hall of Fame, Ryman etc. There are also restaurants, music bars and coffee shops within a 5 minute walk. We used UBER a lot to get to some locations and wait time was never more than 3 minutes. The staff were all kind and helpful. Breakfast was included but we didn't try it.
Stayed in April 2024
Reviewed: April 16, 2024
Elizabeth
United States of AmericaNo pool, expensive parking $40/night
Comfy room, nice breakfast
Stayed in April 2024
Reviewed: April 15, 2024
Jenny
United States of AmericaPaying $80 for parking.
The safe location, clean
Stayed in April 2024
Reviewed: April 9, 2024
Brennan
United States of AmericaBed was a bit firm and lumpy and pillows were really flat. They also only do housekeeping every other day.
Location is great. Quieter area but only 30 min walk to the far end of broadway. The room was huge and price was much more reasonable than most hotels near broadway.
Stayed in April 2024
Reviewed: April 5, 2024
C
United States of AmericaSurprised by high parking fee that was hid
Nice place
Stayed in April 2024
Reviewed: April 4, 2024
Maria
United States of AmericaValet parking only. It should be both valet parking and self parking in the parking area. The room was small.The breakfast sandwiches should have been a variety of turkey and pork. Not pork only.
The location was good
Stayed in March 2024
Reviewed: April 1, 2024
Michael
United States of AmericaNothing
All went well. an overall great experience
Stayed in March 2024
Reviewed: March 29, 2024
Bobby
United States of AmericaHaving to pay for parking
Breakfast was good
Stayed in March 2024
Reviewed: March 12, 2024
Wayne
United States of AmericaBed was ok, not great, but that's difficult to match to every person's desire. Location was very handy for walking distance restaurants. Uber access was good. Breakfast was very good in my opinion.
Stayed in March 2024
Reviewed: March 10, 2024
Brown
United States of AmericaNoise from air conditioning to loud
Valet personal was awesome
Stayed in March 2024
Reviewed: March 8, 2024
Dwyer
United States of AmericaThe bed could have been more comfortable.
The staff at this hotel were GREAT! Super friendly and accommodating!
Stayed in March 2024
Reviewed: March 7, 2024
Donna
United States of Americano pool
very easy to get to and the accommodations were excellent! will stay there again!
Stayed in March 2024
Reviewed: March 3, 2024
Linda
United States of AmericaWe did not like having to pay $36/day for parking and would have like to have self-parking rather than only valet. Only problem with the room was there were not enough USB outlets.
The room was large and provided everything we needed for a comfortable stay. The hotel was very clean and every employee we met was friendly and helpful.
Stayed in February 2024
Reviewed: February 28, 2024
Barbara
United States of AmericaThe staff were very friendly, accommodations were clean and comfortable. Free breakfast was actually very good. We liked the location, away from downtown, but definitely walkable. Added bonus, only 2 blocks from a Hattie Bs that wasn’t nearly as crowded as downtown’s food hall.
Stayed in February 2024
Reviewed: February 17, 2024
Raushana
United States of AmericaThe fridge was not working very well and was not keeping our items cold. The cupcakes we had melted a little well the frosting because it didn’t keep them cold
The room was clean and comfortable.
Stayed in February 2024
Reviewed: February 5, 2024
Paolla
United States of Americaold and dirty bathroom, check in time was too late
friendly staff, fast check in and check out, free coffee and water
Stayed in February 2024
Reviewed: January 29, 2024
Natalia
United States of AmericaNothing
Very convenient hotel, close to everything, clean, good breakfast, comfortable room. Good quality price.
Stayed in January 2024
Reviewed: November 24, 2023
Mike
United States of AmericaCharged for parking in handy cap at the front door. Didn't have senior discount or take aarp after we got there. We were new to Nashville Tn
Convenient from having eye surgery
Stayed in November 2023
Reviewed: November 8, 2023
Larry
United States of AmericaI didn't know I had to pay for parking plus $36 a night that is ridiculous I probably would of looked for another hotel
Breakfast was good,staff was great
Stayed in November 2023
Reviewed: October 30, 2023
Ensar
TurkeyBreakfast could have been better Bed was a bit too soft
Clean rooms Good location Friendly staff
Stayed in October 2023
Reviewed: October 28, 2023
Melissa
United States of AmericaThe location was fairly close to everything... a looonnngggg walk, but doable! The bed was very comfortable! The cost was excellent compared to other hotels nearby. I'm particular, and I'd stay there again!
Stayed in October 2023
Reviewed: October 21, 2023
Lorraine
United KingdomBreakfast options could be better
Clean and welcoming. And 20 mins walk to downtown
Stayed in October 2023
Kirchheimbolanden, Germany
Kata Beach, Thailand
Zamość, Poland
Arcachon, France
Entrechaux, France
Amritsar, India
Opatija, Croatia
Kataragama, Sri Lanka
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content