3706 National Parks Highway, Carlsbad, NM 88220, United States of America
#19 of 24 hotels in Carlsbad
Guests' ChoiceBased on 108 hotel reviews
6.8Cleanliness
7.1
Comfort
7.2
Location
8.0
Facilities
7.0
Staff
7.9
Value for money
7.3
Free Wifi
6.0
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: May 11, 2024
Lynn
United States of AmericaConstruction is ongoing to improve the appearance and refresh this older hotel. That's a good thing, as the end result will be an improvement.
The breakfast offered a wide variety of items that would appeal to most tastes, including various types of breads, muffins, and pancakes; fresh fruit, yoghurt, hot items including sausage patties, omelete, biscuits and gravy; juice, coffee, tea, and other hot beverages. The variety of offerings surprised us for an Econo Lodge.
Stayed in May 2024
Reviewed: April 29, 2024
Elisabet
United States of AmericaGreat location if you want to visit different attractions in the area Carlsbad caverns. All stores are near by the main road. Best of of free continental breakfast.
Stayed in April 2024
Reviewed: April 15, 2024
Marquis
CanadaThe advertised breakfast!
No breakfast! Apparently because of construction going on somewhere, another wing of the hotel I suppose
Stayed in February 2024
Reviewed: April 12, 2024
Jie
DenmarkWe choose it is because value for money.
Location is good, it is clean and staff is friendly.
Stayed in April 2024
Reviewed: April 11, 2024
Robert
United States of AmericaToilet was dirty. Maintenance walked in on me while using the restroom.
Ocotillo Sports Bar was great! Staff hustled and were very friendly. Gave her a big well-deserved tip!
Stayed in April 2024
Reviewed: April 9, 2024
Miguel
United States of AmericaThe room could have been cleaned better.
The shower was awesome and the bed was very comfortable.
Stayed in April 2024
Reviewed: March 17, 2024
Kent
United States of AmericaI had to leave early and they did not accomodate me for leaving early for an emergency
Stayed in March 2024
Reviewed: March 5, 2024
Brenda
United States of AmericaVery good sized rooms.
Stayed in February 2024
Reviewed: February 29, 2024
Florence
CanadaLots of people running vehicles outside their doors, so quite noisy.
Great shower, good location, and good price.
Stayed in February 2024
Reviewed: February 27, 2024
Brenda
United States of AmericaVery spacious rooms, courteous staff
Stayed in February 2024
Reviewed: January 24, 2024
Malone
United States of AmericaOut dated amenities. Bad wifi. Ice machines broke
The staff was very courteous and welcoming. The property is older but rooms were clean and the shower was amazing.
Stayed in January 2024
Reviewed: December 28, 2023
Peter
United States of AmericaToilet was sticking off and on. Door wouldnt close right. The breakfast drink machine wasnt working. Laundry room is small and limited with no coin machine. One lady at counter could use some customer service training.
Cleaning staff was great and breakfast was good. Clean over all with great security.
Stayed in December 2023
Reviewed: November 18, 2023
Maria
United States of AmericaNOT HAVING HOT WATER IT WAS LUKE WARM
STAFF WAS GREAT AND UNDERSTANDING
Stayed in November 2023
Reviewed: November 2, 2023
Michael
United States of AmericaNew ownership doing slow renovation. This is not the Plaza, but for the money it works. Breakfast was good, as was the bed. Room was clean and the manager was very personable and helpful.
Stayed in November 2023
Reviewed: October 19, 2023
Scott
United States of AmericaClean and comfortable
Shower was excellent
Stayed in September 2023
Reviewed: October 16, 2023
Marcia
United States of AmericaGood breakfast and nice hot shower with satisfying water pressure. Bed was as comfortable as expected and room was quiet. I came back and stayed another night.
Stayed in October 2023
Reviewed: October 11, 2023
Daniel
United States of AmericaStained bed sheets
Location was good for restaurants
Stayed in October 2023
Reviewed: October 9, 2023
Jessica
United States of AmericaThe floor was dirty. The mini fridge was growing mold so we couldn't use it. The room was a non smoking room but it smelled like a smokers lounge. The mirrors were dirty, and the towels did not look clean.
The bed was definitely comfortable. The shower pressure was awesome. The front desk clerk that checked me in was super nice.
Stayed in October 2023
Reviewed: October 8, 2023
Gloria
United States of AmericaThe floors were not mopped. The room itself wasn't clean. Hand prints on the boards, hair, dirt on the floors. There was waterproof sheet on top of dirty, unwashed sheets. Room that was suppose to be non- smoking was penetrated with cigarette smell. Never again.
It was somewhat clean.
Stayed in October 2023
Reviewed: October 5, 2023
Sheree
United States of AmericaPoor lighting in bathroom area and bathroom sink faucet not working right
Good sized room w kitchenette; very nice high pressure shower; laundry facilities; breakfast
Stayed in October 2023
Reviewed: September 14, 2023
Bethsaida
United States of AmericaAlthough place was remodeled. Place could use better cleaning. It smelled musty and floors were dirty.
Staff was pleasant.
Stayed in September 2023
Reviewed: May 21, 2024
Julie
United States of AmericaThe first room was disgusting. The front desk switched us to a minimally cleaner second room. There were roaches in both rooms.
Good breakfast
Stayed in May 2024
Reviewed: May 20, 2024
Tori
United States of AmericaIt was disgusting and smelled bad, the staff was extremely rude when I brought up everything wrong with the room and they wouldn’t refund me for it just called me a liar
Nothing
Stayed in May 2024
Reviewed: April 25, 2024
Reyes
United States of AmericaManagement
Nothing
Stayed in March 2024
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