6880 Northwest Loop 410, Building B, San Antonio, TX 78238, United States of America
#283 of 318 hotels in San Antonio
Guests' ChoiceBased on 125 hotel reviews
5.5Cleanliness
6.2
Comfort
6.1
Location
6.9
Facilities
6.1
Staff
6.8
Value for money
6.2
Free Wifi
7.0
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: April 26, 2024
Bobby
United States of AmericaThat the general manager is very hard to locate. When you need to talk to them, they're never around. My son stayed there 30 days and he was supposed to get his taxes back.But nobody ever emailed me Or even responded to me period this is unacceptable. He is owed his money back and nobody is doing anything over there.
Stayed in March 2024
Reviewed: March 4, 2024
Olivio
United States of AmericaThe toilet didn't want to flush The remote was low on batteries, The bed wasn't comfortable at all, and the pillows weren't firm enough. It looked decent but ratchet at the same time. No breakfast, and the machine hardly had any snacks in the vending machine.
The shower hose was really nice
Stayed in March 2024
Reviewed: July 24, 2023
Erika
United States of AmericaAll
Nothing
Stayed in July 2023
Reviewed: March 13, 2023
Cara
United States of AmericaIt was incredibly dirty we found an old sock stuck to the floor under the bed that wasn't ours with a multitude of other debris. Bed sheets had yellow stains. The ceiling was coming down over the shower. Hot water ran out after showering for 4 minutes. It was under repair or renovation but the construction workers were smoking weed whilst working (we smelled it everywhere) so that's probably why they had less than decent work being done on renovations. The desk staff was friendly the maids were not. They never had juice or coffee available which was on the main offer or suggested they would have. Parking is terrible and didn't feel safe. I will never allow my family to stay here again. We will not stay here again.
The big refrigerator.
Stayed in March 2023
Reviewed: January 30, 2023
Michelle
United States of AmericaThe laundry facility was not very good.
The staff and room were wonderful!
Stayed in January 2023
Reviewed: January 5, 2023
Gerard
AustraliaRoom service attendant rather rude and cold about supplying clean linen and towels. Never even cleaned or mopped floor entire month we were there. Hot water constantly going off up to 4 days
No, breakfast was supplied, we had to go out and buy our own.
Stayed in December 2022
Reviewed: January 3, 2023
Bronson
United States of AmericaEverything; staff was rude and treated customers as if we were imposing on them when we needed help. Rooms were incomplete, cable didn’t work most nights. There were shady people hanging out in front of the building, it smelled, bathroom fixtures didn’t work properly. I had to go to the front desk to get fresh towels because no one cleaned my room in the days I was there even though I asked them to pick up. It was a typical Red Roof Inn.
Nothing
Stayed in January 2023
Reviewed: January 2, 2023
Pete
United States of Americadirty smell like cigarettes
location
Stayed in October 2022
Reviewed: November 29, 2022
Matt
United States of Americait seems like people that run hotel also live here
quiteness
Stayed in November 2022
Reviewed: November 8, 2022
Perez
United States of Americathe hotel room tv did not work , as soon as walking in the room it smell like cigarette and fresh paint .
well the beds were clean
Stayed in November 2022
Reviewed: October 13, 2022
Juan
United States of AmericaCars
Rooms I 3
Stayed in October 2022
Reviewed: October 13, 2022
Christopher
United States of AmericaHallway always smelled like pot in a no smoking section I could of gotten contact high that'd how bad it was. None of the vending machines were working.
Price and location was great. Nice little kitchen area with full sized refrigerator, two burner cook top and microwave. Room was clean and beds were comfortable.
Stayed in October 2022
Reviewed: October 11, 2022
Moises
United States of AmericaRestroom need to be change, or Improve, not satisfied with those Restrooms.
Price is Affordable, and Amenities are good, comes with Fridge, stove, beds were comfortables.
Stayed in October 2022
Reviewed: October 9, 2022
Alexander
United States of AmericaIt smelled like smoke , and they never did room service . I had to ask for clean towels
The location was fine .
Stayed in October 2022
Reviewed: August 31, 2022
T
United States of Americabathroom kinda small
very nicevand friendly
Stayed in August 2022
Reviewed: August 1, 2022
Juan
United States of Americabeds had bugs, the cops raided the property 1 day
location
Stayed in July 2022
Reviewed: July 30, 2022
Priscilla
United States of Americamy tv did not work. along with the repairs all out in the open
the room was good for the price.
Stayed in July 2022
Reviewed: July 30, 2022
Karen
United States of AmericaPaint some doors
Stayed in July 2022
Reviewed: May 31, 2024
Fernando
United States of AmericaA lot off people outside drinking look really insecure for my family and me
No secure I don’t stay at the hotel
Stayed in May 2024
Reviewed: May 26, 2024
Katherine
United States of AmericaI am still waiting to get my money back. It was agreed and then never happened.
Stayed in May 2024
Reviewed: April 29, 2024
Esperanza
United States of AmericaGood location, rooms are always clean
Stayed in April 2024
Reviewed: April 15, 2024
Andrew
United States of AmericaThe hotel was filthy and there were people doing drugs in the lobby and parking-lot. The inside of the building looked very old and unkept. The Front desk was rude and doesn’t understand English very well. They gave my room away because they found someone that needed the room that paid full price.
Stayed in April 2024
Reviewed: December 2, 2023
Rickey
United States of American/a
My room was very spacious!
Stayed in November 2023
Reviewed: December 2, 2023
Rickey
United States of Americana
excellent service
Stayed in December 2023
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