121 Riverchase Parkway East, Hoover, AL 35244, United States of America
#6 of 15 hotels in Hoover
Guests' ChoiceBased on 233 hotel reviews
8.3Cleanliness
8.8
Comfort
8.7
Location
9.0
Facilities
8.6
Staff
8.8
Value for money
8.2
Free Wifi
8.9
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: May 22, 2024
Pamela
United States of AmericaPlease see above . More veg / fruit choice . I found out - the hard way - my room’s shower handle is swapped , ie - hot is cold and vice versa. ( room #313), I have peeling wall paper but the bed is very comfortable.
Breakfast was served on styrofoam plates n bowls w plastic ware, not very environmentally practical. More fresh fruit would be welcome. I’m assuming the type of food choice is due to budget restrictions. I enjoyed eating warm food and coffee and the setting is pleasant Staff are all very pleasant.
Stayed in May 2024
Reviewed: May 12, 2024
Hawkins
United States of AmericaThe breakfast could have had more kid friendly options like waffles or pancakes. The pillow were too soft for my liking. Shower knob would not turn all the way off unless really forced and water was not as hot as I like.
The location was great and very close to the things I was in town for. The staff that checked me was very friendly and helpful. Room was very spacious and clean. Bed was comfortable too.
Stayed in May 2024
Reviewed: April 11, 2024
Kenshayla
United States of AmericaI didn't like the fact that our room door was broken, it wouldn't lock all you had to do was push the door open and it opened. Then the bad part was, the hotel was completely sold out. Had maintenance not been on the premises and came and fixed the door "where would me and my husband gone" "how would we have been accomodated" our safety is our top priority. I think they should pay more attention to details like this. Like we didn't even use the room key, just push the door and it opened right on up for you. Not safe at ALL
We didn't even wake up early enough to eat breakfast and the location of the room was in a central location to everywhere were we visited.
Stayed in April 2024
Reviewed: April 8, 2024
Tenesha
United States of AmericaRoom shower was very hard to turn off
Breakfast was great! Enjoyed the variety.
Stayed in April 2024
Reviewed: January 2, 2024
Adams
United States of AmericaHaving only 1 elevator for the whole property.
The convenience of the location.
Stayed in January 2024
Reviewed: November 26, 2023
Reandra
United States of AmericaBreakfast could be better. Kind of bland but not the worse.
Staff very helpful. Location is as quiet; rooms were great. Parking very easy and accessible. Beds we’re comfortable.
Stayed in November 2023
Reviewed: November 23, 2023
Melanie
United States of AmericaStaff not very knowledgeable about booking.com, attitudes not very friendly while resolving issues.
Clean rooms
Stayed in November 2023
Reviewed: November 20, 2023
Alexis
United States of AmericaI didn't like that at night the back entrance door was unlocked for anyone to walk in.
The front desk was friendly and helpful. The location was perfect, and the free breakfast was amazing.
Stayed in November 2023
Reviewed: October 29, 2023
Will
United States of AmericaEverything was good
Clean and quiet
Stayed in October 2023
Reviewed: October 29, 2023
Morgan
United States of AmericaWhen we checked in, we were given a room key. We got to our floor and the key wouldn’t work. My husband went back down to get the key fixed and when he got back upstairs and opened the door, the room had other people’s personal belongings inside and was uncleaned. It was very frustrating as we had been waiting 30 minutes to even get inside our room.
Stayed in October 2023
Reviewed: October 18, 2023
Cynthia
United States of AmericaThe first room they gave us, the toilet was broke. Had to move to another room. 2nd room had issues as well. Mold in shower area, toilet paper holder fell out of the wall, curtains full of holes and falling off the curtain rod. Ceiling fan did not work at all. Hilton needs to do better.
The staff was exceptional! Very polite, kind and accommodating.
Stayed in October 2023
Reviewed: October 2, 2023
Dawn
United States of AmericaNothing really
Nice location, easy parking .
Stayed in October 2023
Reviewed: August 15, 2023
Pat
United States of AmericaLarge clean bathroom with single sink and older style climb in tub/shower combo. No ventilation over toilet area.
Suite 321...clean functional bedroom and kitchen. Comfortable king bed. Both ac units cooled well in 100 degree heat. Very cold fridge. Adequate cups, plates etc for kitchen Entire hotel appeared clean. Included breakfast on par with expectations. Very quite suite at far end of this single hallway hotel. This hotel has multiple locked security doors so parking close to an entrance was easy. Plenty of parking during our visit.
Stayed in August 2023
Reviewed: August 3, 2023
Russell
United States of AmericaI couldn't check in at 12:30 when I arrived.
Stayed in July 2023
Reviewed: July 31, 2023
Daniel
United States of AmericaBreakfast should close at 10 am.
Bedroom Comfort and space.
Stayed in July 2023
Reviewed: July 10, 2023
Brennan
United States of AmericaHumidity in bathroom too high
Overall good, but the rooms were humid and bathroom towels would never dry.
Stayed in July 2023
Reviewed: July 7, 2023
David
United States of AmericaThe curtains and furnishings were tired and a bit dated. It seemed distant from restaurants and shops.
It was easy to get to. The property was neat and well-tended outside and in the common areas. The breakfast are was clean and abundant food was provided. The room was big.
Stayed in June 2023
Reviewed: July 3, 2023
Charles
United States of AmericaThe Staff was very helpful and welcoming
Stayed in June 2023
Reviewed: May 22, 2023
Beverly
United States of AmericaGood
Stayed in May 2023
Reviewed: May 22, 2023
Gregory
United States of Americaseems the show faucet was hard to control
the love that I felt !😉
Stayed in May 2023
Reviewed: May 1, 2023
Lisa
United States of Americakitchen light switch was faulty and toilet ran all night, only one elevator which was incredibly slow.
very convenient and staff was incredibly nice. slightly outdated but really not bad. would stay again
Stayed in April 2023
Reviewed: February 21, 2023
Michelle
United States of AmericaParking. After a certain time we couldn't find a parking space
The staff was great.
Stayed in February 2023
Reviewed: November 8, 2022
Steven
United States of Americanothing
very roomy, lots of amenities
Stayed in November 2022
Reviewed: October 14, 2022
Marshall
United States of AmericaNothing specific.
Breakfast was abundant and tasty. Room was clean and receptive. Overall atmosphere was pleasant and inviting.
Stayed in October 2022
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