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  5. Reviews of Homewood Suites by Hilton Columbus-Dublin

Reviews of Homewood Suites by Hilton Columbus-Dublin This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

5300 Park Center Avenue, Dublin, OH 43017, United States of America

#17 of 24 hotels in Dublin

Guests' Choice

Review Score

Based on 248 hotel reviews

7.4

Score breakdown

  • Cleanliness

    7.8

  • Comfort

    7.8

  • Location

    8.8

  • Facilities

    7.7

  • Staff

    8.5

  • Value for money

    7.6

  • Free Wifi

    7.5

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: May 13, 2024

    6.0
    Homewood suites is a nice hotel but for the price of around 200 per night I expected just a little more.
    • Leisure trip
    • Family with young children
    • King Studio Suite - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    The breakfast was pretty poor for the price. The room was decent. We did have an issue with the phone not working and the shower door kept sliding open on its own. The beds were very average as well. Lastly the pool was not heated or was heated to about 60 degrees, so it eas quite cold.

    The breakfast area was large, the rooms had a full kitchen and fridge. The staff was very nice and accommodating. The pool hours were amazing as well.

    Stayed in May 2024

  • Reviewed: April 28, 2024

    8.0
    It was perfect for what we needed. I have no real complaints at all.
    • Family with young children
    • Two-Bedroom Queen Suite - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Beds were hard. The hot tub was down. Would like the queen suites to have 1 king bedroom and 1 queen bedroom. Would be better suited for families but that’s nothing the hotel can control. Just a suggestion.

    Location, 2 beds and 2 bath. Layout was perfect of the room. Great amenities.

    Stayed in April 2024

  • Reviewed: April 7, 2024

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • King Studio Suite - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Spacious and accommodating.

    Stayed in April 2024

  • Reviewed: March 10, 2024

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Two-Bedroom Queen Suite - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    The pool was closed

    Stayed in February 2024

  • Reviewed: January 27, 2024

    8.0
    Paighton's review
    • Leisure trip
    • Family with young children
    • King Studio Suite - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The only complaint was the water wasn't hot enough in the hot tub or even the shower in the room, but very minor complaints!

    The room was huge especially for the value!

    Stayed in January 2024

  • Reviewed: December 27, 2023

    8.0
    It was spacious but pool wasn’t heated and could hear people above us
    • Leisure trip
    • Family with young children
    • Two-Bedroom Queen Suite - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Can hear upstairs neighbors Pool wasn’t heated

    Hot tub was great and the rooms were spacious. Bathroom floors need updated, tile would pop up when walking on it & you can hear people upstairs opening their drawers while you’re laying in bed.

    Stayed in December 2023

  • Reviewed: November 27, 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • King Studio Suite - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Wasn’t clean. There was mold In the shower, the remote had crusty bits on it, there wasn’t any hand soap in the bathroom

    Very friendly staff

    Stayed in November 2023

  • Reviewed: September 24, 2023

    8.0
    Very Good
    • Family with young children
    • King Studio Suite - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    The suite

    Stayed in August 2023

  • Reviewed: September 4, 2023

    7.0
    My stay wasn’t to bad besides my toilet stop working. I explained to front desk in person no one ever came to fix it. So
    • Leisure trip
    • Couple
    • One-Bedroom Queen Suite - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Cleanliness

    The rooms are comfortable but small space. Customer service was okay last night but this morning not so good.

    Stayed in September 2023

  • Reviewed: August 19, 2023

    7.0
    If the price remains below $115 a night, we would definitely stay again!
    • Leisure trip
    • Family with young children
    • One-Bedroom Queen Suite - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Pool/Hot Tub were dirty! Plus there’s no way the Hot Tub is only 104F. I love hot showers and that was burning my skin just getting in. Rooms cleanliness was a bit lackluster. You can tell they are cutting corners.

    Room and breakfast were great along with the staff.

    Stayed in August 2023

  • Reviewed: August 10, 2023

    7.0
    Good price, decent hotel for a quick overnight trip.
    • Leisure trip
    • Couple
    • King Studio Suite - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    There was nowhere to hang your clothes. Not sure why, have never experienced this EVER.

    Clean and easy to access. Breakfast was adequate.

    Stayed in August 2023

  • Reviewed: August 2, 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • King Studio Suite - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Hot tub and pool was not working

    Close to everything

    Stayed in August 2023

  • Reviewed: July 4, 2023

    7.0
    Nice
    • Leisure trip
    • Couple
    • One-Bedroom Queen Suite - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    The room was tight in the bedroom. If you weren't tiny enough, you were not fitting to the other side of the bed. We couldn't find garbage cans (had to go looking), and the coffee maker burned me even when it was unplugged from the wall! While the manager was nice, its not good customer service telling customers that the hot tub doesn't work because it's missing a part, the guy isn't coming through, there are certain doors you can't get out of (fire hazard), no location of where or when breakfast was or what was included, no mention on wifi (I had to work a few hours and the website stated free wifi but it stated for members only) and the mattress was a queen and 2 regular size pillows and 1 small (throw pillow maybe) does not support 2 people in bed. If there are rushes I understand but we checked in about noon and there was no one around. If anything a pamphlet or QR code could be printed in the key file so you could look something up.

    I liked the location. It was a little off the main streets, so that was peaceful. The manager checked us in, and she was very polite and accommodating since we drove through the night. There was no liter outside, most of the areas were working, and booking (plus changing around some information was great). We traveled with a dog and there were doggie bags available and ready; plus, the garbage was cleaned out daily so no odor. The TV was actually movies that you didn't have to enter your subscription, so nice honestly.

    Stayed in July 2023

  • Reviewed: June 23, 2023

    7.0
    The hotel itself was fine and normally stay in the area when I’m in for work. I was a little irritated to find out I was
    • Business trip
    • Solo traveler
    • King Studio Suite - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    couldn’t see the tv from the bed. breakfast was limited and was 1/2 empty when I got there.

    spacious room

    Stayed in June 2023

  • Reviewed: June 7, 2023

    6.0
    It served the stay for the zoo trip with two toddlers, I didn’t bath them because EWW, we actually changed rooms the fir
    • Leisure trip
    • Family with young children
    • King Studio Suite - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    old and dirty, breakfast seemed frozen to table, three pillows for four people, set of towels for two, had to ask for couch bed bedding, halls to room are excessively long (not exaggerated!), pool was under warming upgrade, spa under construction, SURPRISE $12.99 parking for non members, SURPRISE $25. snack and food station hold on card “in case you get anything.”

    peaceful quiet location, central air, courtyard grounds was nice.

    Stayed in June 2023

  • Reviewed: May 15, 2023

    7.0
    Overall, we had a nice stay in our 2 bedroom unit.
    • Leisure trip
    • Family with young children
    • Two-Bedroom Queen Suite - Non-Smoking
    • Stayed 1 night

    The pool wasn't heated. The hot tub was down for repairs. The ice maker in our full-size fridge didn't work.

    Good location. Many stores and restaurants within easy access. The hotel is situated in a quiet tree-lined area. The beds were comfortable. The buffet breakfast was good. The staff was friendly and accommodating. They supplied us ice from their kitchen when our fridge icemaker didn't work..

    Stayed in May 2023

  • Reviewed: May 4, 2023

    8.0
    The stay was very nice and staff very helpful
    • With a pet
    • Leisure trip
    • Family with young children
    • King Studio Suite - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    The pullout mattress was very worn and uncomfortable. The hot tub was out of order had looked forward to using it after a long drive

    The breakfast met all our needs and staff was very friendly

    Stayed in April 2023

  • Reviewed: April 14, 2023

    6.0
    guests should be notified when pool is closed, we would have found a different hotel if we could.
    • Leisure trip
    • Family with young children
    • Two-Bedroom Queen Suite - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    when we arrived, we were told that the pool was closed for maintenance-the indoor pool is why we chose this property. very disappointing! then our room had an ant problem, we were smashing ants in the kitchen area and living room area frequently.

    we liked the 2 bedroom suite, worked great for our family.

    Stayed in April 2023

  • Reviewed: March 14, 2023

    7.0
    Overall good
    • Leisure trip
    • Couple
    • King Studio Suite - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    Hotter shower, lukewarm

    Cleanliness of breakfast room

    Stayed in March 2023

  • Reviewed: March 7, 2023

    7.0
    We stayed here because we have small children who were very much looking forward to swimming but the pool and hot tub we
    • Leisure trip
    • Group
    • One-Bedroom Queen Suite - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    They over charged me for my 3rd night stay and I still have not been compensated.

    Great location and great common lounge area

    Stayed in March 2023

  • Reviewed: February 21, 2023

    6.0
    Pleasant and convenient
    • Leisure trip
    • Family with young children
    • King Studio Suite - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Pool was ice cold, hot tub was dirty and the continental breakfast did not have a meat choice.

    Location

    Stayed in February 2023

  • Reviewed: August 29, 2022

    6.0
    it was good location.
    • Leisure trip
    • Family with young children
    • One-Bedroom Queen Suite - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    wrong room. staff confused on check in

    great location

    Stayed in August 2022

  • Reviewed: August 25, 2022

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Two-Bedroom Queen Suite - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    During our stay. Had a false fire alarm go off at 12:30 in the morning, every guest had to leave room and go outside to parking lot. Next day at check out and irate employee was causing a scene directed toward front desk staff. Screaming and yelling, the police had to be called. Our room was dirty. Floor not vacuumed in awhile, no bars of soap, the microwave was filthy. The main lights/lamps in room had bulbs burnt out. No bags in trash cans. No dish towels, or any towels for kitchen area. Needed to ask for toilet paper. I know many places are short staffed but if you pay almost $600 total for two nights, you expect alot more. Disappointed.

    Good location. Front desk staff and Mgr very friendly. Room size was good.

    Stayed in August 2022

  • Reviewed: July 18, 2022

    7.0
    Good
    • Leisure trip
    • Group
    • One-Bedroom Queen Suite - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    tv in room didn’t work, no door handle on bedroom door in the suite

    clean, felt safe, things on site to do

    Stayed in July 2022

Showing 1 - 25

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