5300 Park Center Avenue, Dublin, OH 43017, United States of America
#17 of 24 hotels in Dublin
Guests' ChoiceBased on 248 hotel reviews
7.4Cleanliness
7.8
Comfort
7.8
Location
8.8
Facilities
7.7
Staff
8.5
Value for money
7.6
Free Wifi
7.5
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: May 13, 2024
Nolan
United States of AmericaThe breakfast was pretty poor for the price. The room was decent. We did have an issue with the phone not working and the shower door kept sliding open on its own. The beds were very average as well. Lastly the pool was not heated or was heated to about 60 degrees, so it eas quite cold.
The breakfast area was large, the rooms had a full kitchen and fridge. The staff was very nice and accommodating. The pool hours were amazing as well.
Stayed in May 2024
Reviewed: April 28, 2024
Melissa
United States of AmericaBeds were hard. The hot tub was down. Would like the queen suites to have 1 king bedroom and 1 queen bedroom. Would be better suited for families but that’s nothing the hotel can control. Just a suggestion.
Location, 2 beds and 2 bath. Layout was perfect of the room. Great amenities.
Stayed in April 2024
Reviewed: April 7, 2024
Tina
United States of AmericaSpacious and accommodating.
Stayed in April 2024
Reviewed: March 10, 2024
Jennifer
United States of AmericaThe pool was closed
Stayed in February 2024
Reviewed: January 27, 2024
Paighton
United States of AmericaThe only complaint was the water wasn't hot enough in the hot tub or even the shower in the room, but very minor complaints!
The room was huge especially for the value!
Stayed in January 2024
Reviewed: December 27, 2023
Abigail
United States of AmericaCan hear upstairs neighbors Pool wasn’t heated
Hot tub was great and the rooms were spacious. Bathroom floors need updated, tile would pop up when walking on it & you can hear people upstairs opening their drawers while you’re laying in bed.
Stayed in December 2023
Reviewed: November 27, 2023
Holly
United States of AmericaWasn’t clean. There was mold In the shower, the remote had crusty bits on it, there wasn’t any hand soap in the bathroom
Very friendly staff
Stayed in November 2023
Reviewed: September 24, 2023
Ballard
United States of AmericaThe suite
Stayed in August 2023
Reviewed: September 4, 2023
Juan
United States of AmericaCleanliness
The rooms are comfortable but small space. Customer service was okay last night but this morning not so good.
Stayed in September 2023
Reviewed: August 19, 2023
Chris
United States of AmericaPool/Hot Tub were dirty! Plus there’s no way the Hot Tub is only 104F. I love hot showers and that was burning my skin just getting in. Rooms cleanliness was a bit lackluster. You can tell they are cutting corners.
Room and breakfast were great along with the staff.
Stayed in August 2023
Reviewed: August 10, 2023
Gregg
United States of AmericaThere was nowhere to hang your clothes. Not sure why, have never experienced this EVER.
Clean and easy to access. Breakfast was adequate.
Stayed in August 2023
Reviewed: August 2, 2023
Gail
United States of AmericaHot tub and pool was not working
Close to everything
Stayed in August 2023
Reviewed: July 4, 2023
Marissa
ItalyThe room was tight in the bedroom. If you weren't tiny enough, you were not fitting to the other side of the bed. We couldn't find garbage cans (had to go looking), and the coffee maker burned me even when it was unplugged from the wall! While the manager was nice, its not good customer service telling customers that the hot tub doesn't work because it's missing a part, the guy isn't coming through, there are certain doors you can't get out of (fire hazard), no location of where or when breakfast was or what was included, no mention on wifi (I had to work a few hours and the website stated free wifi but it stated for members only) and the mattress was a queen and 2 regular size pillows and 1 small (throw pillow maybe) does not support 2 people in bed. If there are rushes I understand but we checked in about noon and there was no one around. If anything a pamphlet or QR code could be printed in the key file so you could look something up.
I liked the location. It was a little off the main streets, so that was peaceful. The manager checked us in, and she was very polite and accommodating since we drove through the night. There was no liter outside, most of the areas were working, and booking (plus changing around some information was great). We traveled with a dog and there were doggie bags available and ready; plus, the garbage was cleaned out daily so no odor. The TV was actually movies that you didn't have to enter your subscription, so nice honestly.
Stayed in July 2023
Reviewed: June 23, 2023
Steve
United States of Americacouldn’t see the tv from the bed. breakfast was limited and was 1/2 empty when I got there.
spacious room
Stayed in June 2023
Reviewed: June 7, 2023
Brian
United States of Americaold and dirty, breakfast seemed frozen to table, three pillows for four people, set of towels for two, had to ask for couch bed bedding, halls to room are excessively long (not exaggerated!), pool was under warming upgrade, spa under construction, SURPRISE $12.99 parking for non members, SURPRISE $25. snack and food station hold on card “in case you get anything.”
peaceful quiet location, central air, courtyard grounds was nice.
Stayed in June 2023
Reviewed: May 15, 2023
Pamela
United States of AmericaThe pool wasn't heated. The hot tub was down for repairs. The ice maker in our full-size fridge didn't work.
Good location. Many stores and restaurants within easy access. The hotel is situated in a quiet tree-lined area. The beds were comfortable. The buffet breakfast was good. The staff was friendly and accommodating. They supplied us ice from their kitchen when our fridge icemaker didn't work..
Stayed in May 2023
Reviewed: May 4, 2023
Fitzsimmons
United States of AmericaThe pullout mattress was very worn and uncomfortable. The hot tub was out of order had looked forward to using it after a long drive
The breakfast met all our needs and staff was very friendly
Stayed in April 2023
Reviewed: April 14, 2023
Laura
United States of Americawhen we arrived, we were told that the pool was closed for maintenance-the indoor pool is why we chose this property. very disappointing! then our room had an ant problem, we were smashing ants in the kitchen area and living room area frequently.
we liked the 2 bedroom suite, worked great for our family.
Stayed in April 2023
Reviewed: March 14, 2023
Jeffrey
United States of AmericaHotter shower, lukewarm
Cleanliness of breakfast room
Stayed in March 2023
Reviewed: March 7, 2023
Larick
United States of AmericaThey over charged me for my 3rd night stay and I still have not been compensated.
Great location and great common lounge area
Stayed in March 2023
Reviewed: February 21, 2023
Sherita
United States of AmericaPool was ice cold, hot tub was dirty and the continental breakfast did not have a meat choice.
Location
Stayed in February 2023
Reviewed: August 29, 2022
Rachael
United States of Americawrong room. staff confused on check in
great location
Stayed in August 2022
Reviewed: August 25, 2022
Michelle
United States of AmericaDuring our stay. Had a false fire alarm go off at 12:30 in the morning, every guest had to leave room and go outside to parking lot. Next day at check out and irate employee was causing a scene directed toward front desk staff. Screaming and yelling, the police had to be called. Our room was dirty. Floor not vacuumed in awhile, no bars of soap, the microwave was filthy. The main lights/lamps in room had bulbs burnt out. No bags in trash cans. No dish towels, or any towels for kitchen area. Needed to ask for toilet paper. I know many places are short staffed but if you pay almost $600 total for two nights, you expect alot more. Disappointed.
Good location. Front desk staff and Mgr very friendly. Room size was good.
Stayed in August 2022
Reviewed: July 18, 2022
Patty
United States of Americatv in room didn’t work, no door handle on bedroom door in the suite
clean, felt safe, things on site to do
Stayed in July 2022
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