960 US Highway 130 , Hamilton, NJ 08690, United States of America
#3 of 3 hotels in Hamilton
Guests' ChoiceBased on 161 hotel reviews
8.1Cleanliness
8.6
Comfort
8.6
Location
8.9
Facilities
8.6
Staff
8.7
Value for money
7.9
Free Wifi
7.8
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: July 14, 2021
Barbara
United States of AmericaHonestly, the only thing I can say was the drains in the bathroom sink and tub were a bit slow.....but literally that was the only negative.
We stayed for two nights to prepare for a family wedding. The first night I stayed with a friend and we went to Grounds for Sculpture and Rat's Restaurant and that did not disappoint. The suite was just the right size to entertain my friend and have wine and cheese etc. The beds were super comfy and having a seperate living space with kitchenette was fabulous!
Stayed in July 2021
Reviewed: June 18, 2021
Laura
United States of AmericaThat the pool was closed and there weren’t more gluten free options for breakfast. Celiac disease isn’t easy to travel with, was hoping to have good snack and food options. Also, there wasn’t any water in the marketplace area to buy. My room had a broken glass in the dishwasher prior to us being in there and it was never cleaned out. Called down once we saw it to make sure we wouldn’t be charged for something we did not have anything to do with as well as to have it cleaned out for future guests. We travel with plastic cups, plates, utensils and napkins always so we never need to worry about dishes being available. They said they would send someone up to clean out the dishwasher and broken glass but never did. Also requested more towels and never received any, but we still reused our same wet ones. Only an issue seeing as how we shower twice a day. A dry towel is always easier to have after each shower but we still made due and didn’t complain. We always find a way and knew the hotel was busy and didn’t want to bother them more then once.
Greeting was friendly and warm, check in was super easy and friendly. Entering the room you new it was clean by the sticker placed on the wall and the door. Once you open the door the sticker rips so you know you are entering a clean room. The room size was nice and the decor wasn’t too loud or overwhelming. We had an issue with the AC not working. I called down and reception was overly friendly and accommodating. They even upgraded us for free to a two bedroom suite (we had paid for a one bedroom) and it was free of any additional charges. Due to room availability or lack there of because of how popular the booked they were, it was our same room or this one as the only available options. Usually hotels look to just fix a problem, no matter how much they inconvenience guests because it’s all about the money. However, this hotel was all about customer service and pleasing as well as exceeding expectations to guests. They didn’t have to offer an upgrade, but knowing they were looking for complete customer satisfaction and to show that a mishap on there end (even tho it wasn’t due to personal fault) they still go above and beyond!! I immediately called family and friends and sent videos and photos. I told them all to book this hotel should they find themselves in there area ever. For these reasons alone I now have already looked into homewood suites in other states for future stays. Thank you for making our trip and my sons 13th birthday over the top extra special!!!! And from a single parent traveling with three children, 2 older and one young... from a mother who works very hard for every dollar I have and this being our first time on vacation in two years you really made this time spent that much extra special for all of us!!! Plus, being free the and available, basketball, miniature golf on the property, bag toss, tables, fire pits and beautifully hung lights made the kids mornings and coming back to relax that much more fun and carefree from morning till night.
Stayed in June 2021
Reviewed: June 13, 2021
Heidi
United States of AmericaStaff was abrupt and not interested in obtaining answers they didn’t know. We asked 3 questions over the course of our stay and the staff was impatient that we bothered them. Gentleman at check in 6/7 was the only courteous staff we met
Location was great Breakfast was good Quiet
Stayed in June 2021
Reviewed: December 4, 2023
Anonymous
United States of AmericaBooked room and maintenance guy tried to open door luckily I had second lock on it
Great location
Stayed in December 2023
Reviewed: November 19, 2023
Anonymous
United States of Americathe room was dingy-the pillows were old. The deadlock on the door didn’t work. the lock to the bedroom did not work. the linens on the bed were stained. overall will never stay again.
the location was good
Stayed in November 2023
Reviewed: May 6, 2024
Manish
United States of AmericaThere are no comments available for this review
Stayed in March 2024
Reviewed: April 28, 2024
Victoria
United States of AmericaThere are no comments available for this review
Stayed in April 2024
Reviewed: April 4, 2024
Kaasia
United States of AmericaThere are no comments available for this review
Stayed in April 2024
Reviewed: March 5, 2024
Reto
SwitzerlandThere are no comments available for this review
Stayed in February 2024
Reviewed: January 18, 2024
Zaniya
United States of AmericaThere are no comments available for this review
Stayed in January 2024
Reviewed: October 23, 2023
Manoj
United States of AmericaThere are no comments available for this review
Stayed in September 2023
Reviewed: October 11, 2023
Manoj
United States of AmericaThere are no comments available for this review
Stayed in September 2023
Reviewed: October 8, 2023
Priscilla
United States of AmericaThere are no comments available for this review
Stayed in August 2023
Reviewed: August 23, 2023
Hughes
United States of AmericaThere are no comments available for this review
Stayed in August 2023
Reviewed: August 11, 2023
Damian
United States of AmericaThere are no comments available for this review
Stayed in August 2023
Reviewed: August 4, 2023
Denise
United States of AmericaThere are no comments available for this review
Stayed in July 2023
Reviewed: July 23, 2023
Nassa
United States of AmericaThere are no comments available for this review
Stayed in June 2023
Reviewed: July 17, 2023
Kel
United States of AmericaThere are no comments available for this review
Stayed in July 2023
Reviewed: July 6, 2023
Nodirjon
United States of AmericaThere are no comments available for this review
Stayed in July 2023
Reviewed: June 2, 2023
Lakeeah
United States of AmericaThere are no comments available for this review
Stayed in May 2023
Reviewed: April 11, 2023
Eran
IsraelThere are no comments available for this review
Stayed in April 2023
Reviewed: April 3, 2023
Leola
United States of AmericaThere are no comments available for this review
Stayed in March 2023
Reviewed: March 26, 2023
Luciano
United States of AmericaThere are no comments available for this review
Stayed in March 2023
Reviewed: March 23, 2023
Lakeeah
United States of AmericaThere are no comments available for this review
Stayed in March 2023
Reviewed: March 20, 2023
Williams
United States of AmericaThere are no comments available for this review
Stayed in March 2023
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