9450 Katy Freeway , Houston, TX 77055, United States of America
#7 of 435 hotels in Houston
Guests' ChoiceBased on 572 hotel reviews
9.1Cleanliness
9.4
Comfort
9.4
Location
9.3
Facilities
9.3
Staff
9.3
Value for money
9.2
Free WiFi
8.8
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: May 7, 2024
Ricardo
BrazilVery nice breakfast. Very nice staff team
Stayed in May 2024
Reviewed: May 6, 2024
Justice
United States of AmericaGreat, I just don’t think you need three hotels in the same area I personally thought it was difficult to locate.
Stayed in May 2024
Reviewed: April 2, 2024
Lady
United States of AmericaCouldn't light candles
Everything
Stayed in April 2024
Reviewed: March 30, 2024
Gemar
United States of AmericaI haven't received my 150 deposit back
Stayed in March 2024
Reviewed: March 25, 2024
Angelika
United States of AmericaThere wasn't anything that I didn't like, everything was clean, check in was smooth. The location of our room was perfect.
The price! It was extremely affordable for all the amenities that were offered. Our room smelled amazing when we walked in. This is the first hotel room EVER, that I didn't have to use my own air freshener to remove that stale smell that meets you at the door! I was pleasantly surprised by that.
Stayed in March 2024
Reviewed: March 18, 2024
Shante
United States of AmericaTV wasn’t a smart tv to be able to access your streaming services, sofa material not the most comfortable but the pullout bed was superb.
Cleanliness, staff’s hospitality, comfortability, great shower
Stayed in March 2024
Reviewed: March 16, 2024
Rodney
United States of Americaparking
breakfast was good
Stayed in March 2024
Reviewed: March 16, 2024
Jay
United States of AmericaNeed smart Tvs
Staff was exceptionally nice and hospitable
Stayed in March 2024
Reviewed: March 14, 2024
Roberto
United States of AmericaMattress. Have to be excellent.
Price and location room size.
Stayed in March 2024
Reviewed: March 12, 2024
Francisca
SpainEverything was great and Aaron super friendly.
Stayed in March 2024
Reviewed: March 11, 2024
Reggie
United States of AmericaI wasn't crazy about the pillows or how hard the sofa was, but neither of these elements negatively impacted my stay.
I loved all the amenities that came with my room. Never been to a hotel which had a stove top, dishwasher, and full refrigerator, that was awesome. I requested a first floor room, and was accommodated with that request. I was texted by Sean and Aaron throughout my stay consistently checking on me and making sure I had everything and that I was enjoying my stay. This was a plus because I've never experienced this level of concierge service when staying at a hotel. I work in customer service and customer service a big deal to me. This experience by far exceeds my expectations. When I return, I definitely will be a repeat customer. I had an issue with my TV and not being able to turn it on, called front desk and they sent maintenance in within 5 mins of my call. Thanks for such an amazing experience.
Stayed in March 2024
Reviewed: March 1, 2024
Valeria
United States of AmericaSmell of the room. Not sure if smells like weed- or -wood surface cleaner product. Not a pleasant smell. Lobby and hallway smell fine except for the room.
Breakfast Location Friendly Stuff Gym Laundry machine Room space/clean/updated
Stayed in February 2024
Reviewed: February 12, 2024
Martha
United States of AmericaNothing that we can think of, it was nice, comfortable and for our peace of mind, pet friendly
Ir was clean and comfortable and we were very happy that it was pet friendly
Stayed in February 2024
Reviewed: January 30, 2024
Paul
United States of AmericaFront desk staff was very helpful and friendly.
Stayed in January 2024
Reviewed: January 27, 2024
Matishia
United States of AmericaEverything was great
Clean nice size room
Stayed in January 2024
Reviewed: January 18, 2024
Erica
United States of AmericaNon
Convenient location, nice and clean rooms
Stayed in January 2024
Reviewed: January 15, 2024
Monica
United States of AmericaBreakfast was ok. The quality of ingredients was just ok.
the rooms were spacious and comfortable
Stayed in December 2023
Reviewed: December 19, 2023
Susana
United States of AmericaI loved everything about the property. No complaints.
Staff was very friendly, it was a nice, clean hotel
Stayed in December 2023
Reviewed: December 11, 2023
Allen
United States of AmericaBreakfast is very variety and delicious. Location is better than what I expected. As I reflect the room rate is incorrect after check out several hours later, the recipient fix the problem immediately.
Stayed in December 2023
Reviewed: December 7, 2023
Matthew
United States of AmericaThe room was clean, well maintained, and comfortable. The staff was efficient, helpful, and friendly. Cleaning staff did an excellent job daily. The front desk staff went out of their way to help us and be friendly.
Stayed in December 2023
Reviewed: December 6, 2023
Kathy
United States of AmericaNothing!
Friendliness & service
Stayed in December 2023
Reviewed: November 29, 2023
Hernandez
United States of AmericaNothing everything was perfect
Amazing service and great spot
Stayed in November 2023
Reviewed: November 28, 2023
Ashley
United States of AmericaGood breakfast
Stayed in November 2023
Reviewed: November 16, 2023
George
United States of AmericaNothing!
Everything clean and no noise was perfect!
Stayed in November 2023
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