2225 East McEwen Drive, Franklin, TN 37067, United States of America
#14 of 36 hotels in Franklin
Guests' ChoiceBased on 130 hotel reviews
8.8Cleanliness
9.0
Comfort
9.0
Location
9.2
Facilities
9.0
Staff
9.0
Value for money
8.5
Free Wifi
7.5
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: May 17, 2024
Stephanie
United States of AmericaNot one thing! We loved our stay!
Property was so clean and easy to find. It was convenient off of the freeway and had all of the amenities we were looking for.
Stayed in May 2024
Reviewed: May 14, 2024
Carla
United States of AmericaNo dresser in the hotel room for extra storage so we were a bit all over the place. The breakfast hours were different on the weekdays, and we did not realize. So they close up shop right on the dot even if you're there. That was a bit of a bummer since they were just throwing away the food. Otherwise, everything else was perfect!
Staff was extremely nice. Room was super clean. The pool amenity was clean and always quiet which was so nice! Wasn't able to get into the gym facility due to timing but looked like really good equipment for a hotel gym. The location was so easy to get access to wherever we needed to go and only about 20 minutes to Nashville Broadway. Uber was also fast and not crazy expensive for the one night we needed it. Free parking was nice too!
Stayed in April 2024
Reviewed: May 12, 2024
William
United States of AmericaVery clean and inviting .
Stayed in May 2024
Reviewed: May 6, 2024
Jace
United States of AmericaI know the hotel staff can’t control this, but there were several 9 yr old soccer teams staying at our hotel and kids were running around unsupervised and parents were drinking shots, playing music, dirty dancing, and some even smoking weed. The common areas were full of drunk people and we were there with our 12 year olds basketball team. It was less than ideal . I am not sure what the staff could have done short of calling the police.
Lots of common spaces, rooms were spacious, clean and very comfortable.
Stayed in May 2024
Reviewed: April 22, 2024
Adam
United States of AmericaNothing at all
Location, cleanliness very professional. The breakfast was amazing. Everyone working at the hotel was very nice and helpful. Full-size refrigerators in the rooms and plenty of space.
Stayed in April 2024
Reviewed: March 5, 2024
Saul
MexicoThe issues with the free Wi-Fi, issues to connect and without access to internet sometimes.
The staff treatment, the breakfast and the room were great. Very clean and comfortable.
Stayed in March 2024
Reviewed: December 6, 2023
Matthew
United States of AmericaNothing
Excellent
Stayed in December 2023
Reviewed: November 22, 2023
Rhonda
United States of AmericaBread at Breakfasr was not fresh
Nice, peaceful and relaxing
Stayed in November 2023
Reviewed: October 19, 2023
Brian
United States of AmericaThe bed was too hard
It was nice and clean
Stayed in October 2023
Reviewed: August 10, 2023
Rebecca
United States of AmericaOverall impressed with the cleanliness and comfort of suite
Stayed in July 2023
Reviewed: July 4, 2023
Tyriel
United States of AmericaThe staff was very helpful and understanding.
Stayed in July 2023
Reviewed: April 12, 2023
Brian
United States of Americaparking lot was a bit small
nice location, quiet
Stayed in April 2023
Reviewed: April 3, 2023
Susan
United States of Americaclean and safe
loved the rooms
Stayed in April 2023
Reviewed: April 3, 2023
Crystal
United States of Americathe hotel felt inviting and warm all staff was friendly room very clean and spacious no complaints at all
Stayed in April 2023
Reviewed: February 13, 2023
Debbie
United States of AmericaExcellent staff who are extremely easy to work with. Great customer service and wonderful breakfast. Everyone is very friendly!
Stayed in February 2023
Reviewed: January 17, 2023
Kisley
United States of AmericaI didnt like having to leave and go home
How clean EVERYTHING was and the beds was so comfortable.
Stayed in January 2023
Reviewed: December 19, 2022
Kimberly
United States of AmericaThe concierge's were great and give us a warm and friendly welcome. We where in town for a cheer competition over the weekend. Five stars across the board. We will most definitely book again!!!
Stayed in December 2022
Reviewed: December 5, 2022
Jonie
United States of AmericaNot a lot of parking.
Amenities were excellent and the staff were wonderful.
Stayed in December 2022
Reviewed: June 20, 2022
David
United States of AmericaThe room smelled a bit like a dog.
Location and size of room.
Stayed in June 2022
Reviewed: May 31, 2022
Jackie
United States of AmericaNot restocking and cleaning rooms when staying more than 1 night.
Very nice and clean hotel, it’s always nice to stay here.
Stayed in May 2022
Reviewed: April 9, 2022
Brittney
United States of Americastaff seemed overwhelmed, not enough ppl working but that’s a lot of places lately.
great location, clean and staff was friendly
Stayed in February 2022
Reviewed: March 1, 2022
Rusty
United States of AmericaElectric cook top, 🤣
Room was nice, clean comfortable
Stayed in February 2022
Reviewed: February 22, 2022
Sandy
United States of AmericaLimited channels on the TV. Only had one washcloth in the bathroom.
Room was clean and the beds were very comfortable.
Stayed in February 2022
Reviewed: January 19, 2022
Johnson
USAMy check - in process. I pd for my room through booking and I called several times to the hotel They had not received my reservation which was ps for in full. I had booking call them and finally it showed up.
T
Stayed in January 2022
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content