3 Westbank Expressway , Gretna, LA 70053, United States of America
#2 of 4 hotels in Gretna
Guests' ChoiceBased on 80 hotel reviews
8.4Cleanliness
8.8
Comfort
9.0
Location
8.9
Facilities
8.6
Staff
8.4
Value for money
8.3
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: December 31, 2023
Nancy
United States of AmericaChairs, etc all too low for senior citizens. Business Center needs office chairs on wheels. No hot sauce or bagels available when we stayed.
Breakfast. Location. Clean.
Stayed in December 2023
Reviewed: March 12, 2023
Mikayla
United States of Americaneed room darkening curtains
clean and great staff
Stayed in March 2023
Reviewed: February 27, 2023
Kevin
United States of Americaoccupants above us were loud at all hours
location and cleanliness
Stayed in February 2023
Reviewed: February 20, 2023
Donna
United States of Americait wasn’t the property it was your house keeping staff. No one spoke English and was not ashamed to let it be known. Could not answer simple questions and one in particular was very rude about it as if I should know how to speak Spanish!
Everything the property was fine.
Stayed in January 2023
Reviewed: October 18, 2022
Ross
United States of AmericaThe fact that I got sent to a hotel that wasn't my hotel from an email from booking.com and then when I finally got to the right hotel she couldn't find my reservation even tho I had a confirmation number and everything
The two ladies that I dealt with at two different hotels were extremely nice and helpful beyond measure!
Stayed in October 2022
Reviewed: August 16, 2021
Louise
United States of AmericaNothing
Everything
Stayed in August 2021
Reviewed: July 26, 2021
Denitroy
United States of AmericaOne elevator working. Low low water pressure.
Location.
Stayed in July 2021
Reviewed: February 4, 2024
Charlotte
United States of AmericaLocation to cruise terminal
Stayed in January 2024
Reviewed: January 10, 2024
Toni
United States of AmericaN/a
Cleanliness and the space is wonderful
Stayed in January 2024
Reviewed: October 10, 2023
Shane
United States of Americathe front desk clerk on check in was not very friendly and when we got in the room it had not been cleaned. we had checked in later in the day so it wasn’t like we got there early. the clerk just said we can move u to a new room but I will have to call the manager first like I was gonna say no and stay in a dirty room. The new rooms microwave had apparently fallen down so they just placed it on the counter and put a handwritten sign on the dishwasher that said out of order.
the location to the port was very good.
Stayed in October 2023
Reviewed: July 20, 2023
Roderick
United States of AmericaThe stay & swimming
Stayed in July 2023
Reviewed: June 21, 2023
Mr
United States of Americabreakfast didn’t stay open later during the week 
is he getting on off the freeway?
Stayed in May 2023
Reviewed: February 17, 2023
Daphne
United States of AmericaEverything was so awesome
Awesome
Stayed in February 2023
Reviewed: February 8, 2023
Sanders
United States of AmericaMore fresh fruit option
It was good. I liked the choices. The egg/cheese, and the chicken nuggets.
Stayed in January 2023
Reviewed: December 12, 2022
Thomas
United States of America2 things. The toilet lid would not stay up. The shower head was dribbling and I could not get it to open up. I reported it to the desk and it was fixed the same day. Very responsive. The room was just a tad beat up. It was fine really but for $300 and a Hilton property I expected a touch more. The soap and bath gel are way too scented. Need the neutropenia soap instead.
Great breakfast
Stayed in December 2022
Reviewed: October 21, 2022
Morris
United States of AmericaNo working A/C in the hallways for all of our 3 day stay. Our room surfaces, including carpet, had a "sticky/tacky" feeling. Gross. Breakfast was forgettable. Desk clerk parked car directly at front door, blocking all of us late evening arrivals. GREAT :(
The location, close to the Expressway. But no security, and just east of here is the remnants of the FIsher Projects. Google it.
Stayed in August 2022
Reviewed: September 19, 2022
Teundraul
United States of AmericaVery friendly and knowledgeable staff especially Raynesha!! Each time we interacted she was nice and helpful. We were treated well.
Stayed in September 2022
Reviewed: August 23, 2022
Savannah
United States of Americaexcessive dog barking in the room next to me & nothing was done about it
Stayed in August 2022
Reviewed: August 5, 2022
Patrick
United States of AmericaEverything was fine
The location
Stayed in August 2022
Reviewed: August 4, 2022
Clyde
United States of AmericaI love the front desk clerk I think her name was Angel Stevenson. She helped me with everything , anything I needed she was right there to help . Great customer service. She won’t let you leave without a smile on your face no matter how mean and aggressive you came at her . I was tired and just was ready to get a room . So I was kind of unfriendly towards her . But I tell you that girl was sent directly from God himself. my overall stay was amazing. Will visit more frequently
Stayed in July 2022
Reviewed: May 13, 2022
Oscar
United States of Americaeverything
Stayed in May 2022
Reviewed: January 24, 2022
D'angela
United States of AmericaParking fills up quick.
Beautiful hotel, the rooms are always well maintained and it's in a great location.
Stayed in January 2022
Reviewed: December 8, 2021
יאיר
Israelun healthy, not tasty, not eatible
Breakfast is horrible really bad
Stayed in November 2021
Reviewed: October 21, 2021
Trenekia
United States of AmericaThere was nothing I didn’t like
Everything
Stayed in October 2021
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