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  5. Reviews of Homewood Suites by Hilton Pittsburgh Downtown

Reviews of Homewood Suites by Hilton Pittsburgh Downtown This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

1410 Smallman Street, Pittsburgh, PA 15222, United States of America

#27 of 58 hotels in Pittsburgh

Guests' Choice

Review Score

Based on 229 hotel reviews

8.2

Score breakdown

  • Cleanliness

    8.9

  • Comfort

    9.1

  • Location

    8.7

  • Facilities

    8.8

  • Staff

    8.9

  • Value for money

    7.9

  • Free WiFi

    7.5

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: April 8, 2024

    8.0
    Great value hotel close to downtown
    • Leisure trip
    • Family with young children
    • King Suite - Mobility and Hearing Access/Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The bathtub wasn’t draining. I had to pay for parking. Breakfast was a bit bland.

    Close location to downtown Large rooms with tv Large bathroom Free breakfast Parking

    Stayed in April 2024

  • Reviewed: March 31, 2024

    8.0
    Very nice stay and friendly staff
    • Leisure trip
    • Family with young children
    • Two-Bedroom Suite - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Pet friendly; location was great

    Stayed in March 2024

  • Reviewed: March 21, 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • King Studio Suite - Non-Smoking
    • Stayed 1 night

    paying for parking

    room was fine. fit our need for the overnite stay

    Stayed in March 2024

  • Reviewed: March 14, 2024

    9.0
    Ambient, great staff, wonderful location and accept fur babies😘
    • Leisure trip
    • Family with young children
    • One-Bedroom Deluxe Queen Suite
    • Stayed 1 night
    • Submitted from a mobile device

    Staff, especially the breakfast crew and the evening desk clerks- thank you! Room was clean and any premise that acknowledges and accepts dog guests as part of a travelling family gets my honour:-)

    Stayed in March 2024

  • Reviewed: December 18, 2023

    8.0
    Loved the location. Will stay again.
    • Leisure trip
    • Travelers with friends
    • King Studio Suite - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Parking was convenient but I don’t understand why after paying for parking we are charged tax’s on that too. We pay taxes on our hotel stay. Isn’t parking in the building it self?

    Love the location and the outdoor patio with the fire pit. The hotel was clean and spacious rooms. Comfy beds too

    Stayed in December 2023

  • Reviewed: September 29, 2023

    9.0
    Price was much greater than what we expected with taxes and fees.
    • Leisure trip
    • Travelers with friends
    • Queen Suite with Two Queen Beds - Hearing Accessible
    • Stayed 1 night
    • Submitted from a mobile device

    The location, having to pay for parking, lack of mirrors, only a single sink in bathroom.

    The kitchenette, internet access, breakfast

    Stayed in September 2023

  • Reviewed: September 26, 2023

    7.0
    Good
    • Business trip
    • Solo traveler
    • Premium King Studio Suite - Non-Smoking
    • Stayed 1 night

    The breakfast selection was extremely limited.

    The room was exceptionally spacious, clean, and well-lit, which made it possible for focused work.

    Stayed in September 2023

  • Reviewed: September 21, 2023

    8.0
    It was pretty good for just one day
    • Leisure trip
    • Couple
    • King Studio Suite - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Maybe the room with a large bath tub or a hot tub by the pool

    The beds were nice and spacious , the pillows were comfy and the amenities aided alot in regards to snacks

    Stayed in September 2023

  • Reviewed: September 1, 2023

    8.0
    Other than the sink being outside the bathroom. Our stay was pleasant and comfortable.
    • Leisure trip
    • Family with young children
    • Queen Suite with Two Queen Beds - Hearing Accessible
    • Stayed 1 night
    • Submitted from a mobile device

    The bathroom sink located outside the bathroom was inconvenient and doesn't give you privacy from guests in your party. This was my biggest issue I didn't like. The furniture upholstery should be a material that spills can be easily cleaned to prevent stains.

    The staff was great. The rooms were clean and the lighting in the rooms were great. The hotel was very clean throughout. Very modern and updated. The kitchen and the spacious TV room was very nice. The lady was very nice at the front desk and she let us check in early. The 12 pm check out was convenient. The parking deck was conveniently situated and the price was thrifty.

    Stayed in August 2023

  • Reviewed: August 22, 2023

    8.0
    Good stay, nice little hotel
    • Leisure trip
    • Family with young children
    • Queen Suite with Two Queen Beds - Hearing Accessible
    • Stayed 3 nights
    • Submitted from a mobile device

    The breakfast was a little lame.

    Clean, pool table was nice for the kids.

    Stayed in August 2023

  • Reviewed: August 14, 2023

    9.0
    Nice place, will stay again.
    • Leisure trip
    • Family with young children
    • One-Bedroom Deluxe Queen Suite
    • Stayed 2 nights
    • Submitted from a mobile device

    Breakfast was okay. Parking was a little expensive. $19 a day plus a 35% parking tax was a little extream.

    Location was spot on. Walking distance to everything we wanted to do.

    Stayed in August 2023

  • Reviewed: August 5, 2023

    7.0
    good place to stay when visiting the area
    • Leisure trip
    • Couple
    • King Studio Suite - Non-Smoking
    • Stayed 2 nights

    cost (I think I accidentally paid for a higher level room

    big room location

    Stayed in July 2023

  • Reviewed: August 4, 2023

    8.0
    Nice location w a great staff, but cleanliness was somewhat of an issue,
    • Leisure trip
    • Couple
    • King Studio Suite - Non-Smoking
    • Stayed 5 nights
    • Submitted from a mobile device

    Not the cleanest room upon arrival. Had to ask for fresh towels multiple times.

    Great location for our needs. Very cordial staffing.

    Stayed in August 2023

  • Reviewed: June 16, 2023

    8.0
    pleasant and my possible worries addressed efficiently
    • Business trip
    • Solo traveler
    • King Studio Suite - Non-Smoking
    • Stayed 7 nights
    • Submitted from a mobile device

    I do not see thing to criticise… except perhaps the absence of snacks to go with the drink at the bar

    The staff was kind and full of good advices.

    Stayed in June 2023

  • Reviewed: June 5, 2023

    8.0
    Overall great place, perfect location.
    • Leisure trip
    • Family with young children
    • King Studio Suite - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Kitchen stocked with very limited supplies. No dish soap, no dishwasher tab, no dish towel. 3 people in the room and only enough bath towels for one. 2 night stay and no house keeping services.

    Nice amenities. Great gym. Friendly staff. Big, clean lobby with gorgeous outdoor patio

    Stayed in May 2023

  • Reviewed: May 9, 2023

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • King Studio Suite - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    I was under impression parking was included but it wasn't, there is a 7 dollar parking tax a night and parking was 20 a night May be better off just paying the attendant to park in the lot next to the hotel. It would be cheaper.

    I love that they have lotion in a pump bottle attached to the wall in the vanity area, then in the large shower they have shampoo, Conditioner, and body wash in pump.containers attached to the wall. They all smell really clean and fresh! Hypoallergenic Staff is very friendly

    Stayed in May 2023

  • Reviewed: May 8, 2023

    8.0
    Had a very enjoyable and pleasant stay on our weekend trip in Pittsburgh. Hotel was amazing and I would highly recommend
    • Leisure trip
    • Couple
    • King Studio Suite - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Didn’t seem as much variety of breakfast options.

    - Location & Proximity to attractions/restaurants/stores. - Clean all around (Room, Facilities, Common Areas). - Friendly & Informative Staff

    Stayed in May 2023

  • Reviewed: April 19, 2023

    8.0
    Very Good
    • Leisure trip
    • Couple
    • King Studio Suite - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The room was overpriced , no safe in room , the hair dryer was really cheap and didn't dry my hair. The windows were very dirty to look out to our beautiful city skyline.

    Location and view from room. The decor was nice as well. Breakfast was good.

    Stayed in April 2023

  • Reviewed: April 18, 2023

    7.0
    The stay was good overall.
    • Leisure trip
    • Group
    • Queen Suite with Two Queen Beds - Hearing Accessible
    • Stayed 7 nights
    • Submitted from a mobile device

    You could hear the occupants of the room above stomping around. Could have more variety for breakfast.

    The room was nice. Breakfast was ok.

    Stayed in March 2023

  • Reviewed: April 17, 2023

    8.0
    Beautiful hotel, great staff, decent breakfast. Cost is too high!!!
    • Leisure trip
    • Group
    • King Studio Suite - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    My husband and I traveled for a wedding, I understand that your accommodations must have check in times. I also understand the increases in prices over the last several years but to pay a little over $300.00 for a one night stay and ask for just a half hour extra should not be unreasonable.

    Breakfast was accommodating with a decent variety of food. The lobby was large and no worries about seating. The staff very nice.

    Stayed in April 2023

  • Reviewed: April 12, 2023

    9.0
    Great stay. Taxes are way too high.
    • Leisure trip
    • Group
    • King Suite - Mobility and Hearing Access/Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Taxes are a killer. A parking tax of $7?

    Breakfast was average. Need waffles or pancakes.

    Stayed in April 2023

  • Reviewed: March 13, 2023

    9.0
    Wonderful
    • Business trip
    • Solo traveler
    • King Studio Suite - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Nice sized suite. Clean and great location near strip. Shame that there is no restaurant at the hotel.

    Stayed in March 2023

  • Reviewed: January 18, 2023

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • One-Bedroom Deluxe Queen Suite - Non Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    They took over the parking lot next to the building and charge $20 now. We use to pay $10 a day to the people running the lot. Also the front desk people aren't always the happiest. But everyone has bad days.

    We frequent this hotel. They have the best breakfast, rooms are always clean, and comfortable. The location is on point. Close to the strip shopping, but the front entrance is not extremely busy.

    Stayed in October 2022

  • Reviewed: November 18, 2022

    9.0
    Wonderful
    • Business trip
    • Solo traveler
    • King Studio Suite - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    traveling from Japan, first at the checking around 3:00 PM, there was some trouble with my Card. It was early morning in Japan and was difficult to communicate with Japan to arrange anything. the staff at the counter did not suggested me that I can give my relative, friend etc. credit card. If she proposed me that option, then I would be checked in at that time. but the second staff (8 PM) provided me that option. overall I am happy about the staff and the service.

    friendly staff and good facilities.

    Stayed in November 2022

Showing 1 - 25

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