5400 San Antonio Drive NorthEast, Albuquerque, NM 87109, United States of America
#49 of 116 hotels in Albuquerque
Guests' ChoiceBased on 67 hotel reviews
7.8Cleanliness
8.6
Comfort
8.6
Location
8.4
Facilities
8.2
Staff
8.0
Value for money
7.6
Free Wifi
7.5
Real Bookers. Real stays. Real opinions.
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Showing 1 - 25
Reviewed: October 23, 2023
Renee
United States of AmericaOur door had large spaces all around which let a lot of light in. Didn't seem secure. Nightly rate was quite high. It might have been because of the festival.
The breakfast was very good. Always had fresh coffee. The breakfast to go was very handy. The cookies were so good! My husband loved his pillow! I looked up how to buy one for him but the ones I saw were dry clean only. Are yours? The bed was very comfortable.
Stayed in October 2023
Reviewed: August 29, 2023
Joseph
United States of AmericaI definitely didn't appreciate the fire alarm at 0045 without any staff members around to provide instructions. It turned out to be related to a a specific room that staff was aware of. Sadly, no other guests in the rooms near mine responded to the alarm. The alarm didn't activate for very long but there should have been better communication by the staff to the guests. They could have stocked the room kitchen better, e.g., a strainer for pasta, and other cooking utensils.
The rooms was spacious and very clean. The bathroom was very nice Each of the items, hot or cold, that I ate tasted well except the turkey sausage links (dry) and the orange juice (highly diluted). They offered a nice variety of items. They alternated their primary menu of hot items every other day so that the primary items weren't the same each day. For example, hot menu items A were offered Tuesday, Thursday, Saturday, Monday. Hot menu items B were offered Wednesday, Friday, and Sunday. Maintenance staff responded quickly to tighten the bolts on the legs of the wobbly kitchen table.
Stayed in July 2023
Reviewed: May 25, 2023
Misti
United States of Americawasn’t really the property I disliked but the fact that one of the reasons we stay there is the pool and they decided to close it on Sat and it never reopened.
very clean and rooms are spacious.
Stayed in May 2023
Reviewed: April 6, 2023
Misti
United States of Americapool was a bit small and the floor stays wet and is very slick even just walking on it.
friendly front desk staff…clean…room was perfect!
Stayed in February 2023
Reviewed: March 21, 2023
Miedema
United States of AmericaNo bedding for pull-out bed in room, had to go and find it. Sink wouldn't drain in our room. Breakfast was not stocked well.
Lots of space in the room and updated facilities. That it offered breakfast.
Stayed in March 2023
Reviewed: December 6, 2022
Marie
United States of Americaclean hotel and very helpful and friendly staff
Stayed in December 2022
Reviewed: November 18, 2022
Mark
United States of Americaclean and comfortable
Stayed in November 2022
Reviewed: November 2, 2022
Dawn
United States of AmericaClean, comfortable, quite and friendly.
Stayed in October 2022
Reviewed: March 26, 2022
Campos
United States of Americafrozen breakfast was horrible!!!
great location. good value
Stayed in March 2022
Reviewed: March 21, 2022
Shina
United States of AmericaThe juice was watery and the people above us were very loud. However the good definitely outweighed the bad.
the property was clean and the staff was super friendly! definitely would come back!
Stayed in March 2022
Reviewed: January 17, 2022
Kendra
United States of Americathe shower drain was not draining so the water backed up, the bathroom smelled moldy, the sofa bed was very dirty, a lot of food crumbs under the mattress ,and I’m not sure if the sheets were changed on one of the beds because I found a feather in my bed and I thought it was a pet free hotel because my son also stepped on dog poop in the parking area next to where our vehicle was parked.. the Pool closed early so we didnt get to swim, my kids were so disappointed that it was closed so we decided to go in the morning and they closed again due to a problem in the pool so it was very disappointing.. breakfast was not what we expected so very disappointed in that too..was not worth what we paid for
the rooms were big, felt like we were at home, the kids loved it
Stayed in January 2022
Reviewed: January 3, 2022
Elicia
United States of AmericaTomika was not welcoming did not direct us to our room or even let us know when breakfast was. I felt I was an inconvenience to her
Hotel was nice room and pool were nice bed was comfy
Stayed in January 2022
Reviewed: December 30, 2021
Robert
United States of AmericaThe breakfast, as mentioned . Faucet in BR was loose, refridge door needs to be hung on other (left) side.. microwave door jams into the wall .
Breakfast was not that great. "Hot" was not quite accurate . No cold cereal one day .
Stayed in December 2021
Reviewed: December 20, 2021
Gruber
United States of AmericaThe grab and go breakfast could of used a bit more variety. There was only one microwave to use, so waiting for a family to finish heating up their breakfast would be the same about of time to just go and get food somewhere else.
Everything was great. The staff were friendly and inviting. The grab and go breakfast was ok. Just not as much variety of drink offers.
Stayed in December 2021
Reviewed: December 16, 2021
Susan
United States of Americaworkout room door would not open
spacious room
Stayed in December 2021
Reviewed: October 19, 2021
Hailee
United States of AmericaThe only negative was we didnt get enough wash clothes for our party of 3.
The room was clean and had a little kitchen and living area attached. The breakfast was fantastic! Not many places have meat and eggs provided.
Stayed in October 2021
Reviewed: October 10, 2021
Donna
United States of AmericaIce machine didn’t work our entire stay.
Location
Stayed in October 2021
Reviewed: August 5, 2021
Karla
United States of Americathe first room that I was giving was pretty disgusting
I like that I was able to be place at a better room
Stayed in August 2021
Reviewed: June 7, 2021
Tara
United States of AmericaThe fire alarm went off Twice in the middle of the night ....we had to gather outside....it was a fluke or someone pulled the alarm thinking they were being funny. Other than that and getting our kids back to sleep...it was great!
The Queen Suite was great for our family of 6....super clean!
Stayed in June 2021
Reviewed: May 31, 2021
Johnny
United States of AmericaNo pool. Felt shortchanged because of that
Breakfast was amazing. Hotel was clean and comfortable
Stayed in May 2021
Reviewed: May 29, 2021
Kanora
United States of AmericaPool was in construction when I went but good for upgrades. One of the doors in the back was completely locked and wasn’t able to go in from the lot so had to walk around.
Close to a lot of small stores and always was clean.
Stayed in April 2021
Reviewed: November 27, 2023
Carma
United States of AmericaI like everything
The warm pool, the tv service
Stayed in November 2023
Reviewed: March 9, 2023
Anderson
United States of AmericaMy reservations was given to someone else and front desk had a hard time checking me into another room. I had to swipe my card twiice because thei front desk computer system process did not go through & had to start all over again. Took 4-days to iron out and clear the correct payment through my bank. After getting pass the front desk, my card key didn't work on the hotel doors, i had to go back to the front desk to get the key re-set again. After opening the room It smelled of garlic so I requested another room which was a little better. I did not like my check-in process and the room smell.
Good location, didn't have the breakfast and room size was great
Stayed in March 2023
Reviewed: November 4, 2022
Priscilla
United States of Americabeds were comfy
Stayed in November 2022
Showing 1 - 25
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