2223 Palomar Airport Road, Carlsbad, CA 92011, United States of America
#22 of 49 hotels in Carlsbad
Guests' ChoiceBased on 190 hotel reviews
8.2Cleanliness
8.3
Comfort
8.3
Location
8.6
Facilities
8.3
Staff
8.7
Value for money
7.9
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: April 25, 2024
Dorit
CanadaVery big room, nice brakefast. Good pool and hot tub.
Stayed in April 2024
Reviewed: April 15, 2024
Jose
United States of AmericaGood service
Stayed in April 2024
Reviewed: March 29, 2024
Carlos
United States of AmericaI thought it would be closer to Legoland
The food was good. I ate the fruit loops. And I looked the tv
Stayed in March 2024
Reviewed: January 22, 2024
Morgan
United States of AmericaThe pillows hurt my neck, the eggs at breakfast tasted weird and there was brown stuff splattered on the ceiling in my room.
The room and staff and breakfast
Stayed in January 2024
Reviewed: August 12, 2023
Susie
United States of AmericaVery small dining table was cramped for only two people. Bathroom sink was open to bedroom so no privacy and had noise to wakeup sleeping guests. Parking lot at night was very full but we ultimately were able to find a spot.
Very nice one-bedroom suite. Breakfast buffet had everything! Hot and tasty. Appreciated the privacy of a bedroom with a door that closes, instead of a partition. Rooms were clean and housekeeping staff was amazing.
Stayed in July 2023
Reviewed: July 25, 2023
Lisa
United States of AmericaI had a room next to the pool which is fine but the dark curtains didn't close and the pool lights were left on all night - had to tie the curtains closed to make it dark enough to sleep. And as always, you fall straight through the pillows.
Very clean
Stayed in July 2023
Reviewed: June 13, 2023
Christina
United States of AmericaI was told by the ones that used the sofa bed that it was very uncomfortable. Also in the bedroom I found a pill under the bed, we looked up the markings on the pill and it was Sudafed, but still scary because I have a 1 year old. I feel like housekeeping should really make sure they vacuum under the beds as well and even check to make sure there isn't anything under them. Also we were told that don't have housekeeping on the weekend.
I liked the suite. It was a really good size. The beds in the bedroom were very comfortable. The bathroom was very large. I liked the closet. And I liked the large mirrors in the bathroom. The livingroom was pretty large as well. And lots of sitting places.
Stayed in June 2023
Reviewed: April 9, 2023
Calderson
United States of AmericaExpensive for one night stay with my son. To get into the wifi is almost impossible and I gave up and used my phone as a hot spot
Nice hotel. Nice location
Stayed in April 2023
Reviewed: March 31, 2023
Ceci
United States of AmericaThe pressure of the shower head was weak, and maybe more comfortable pillows would make it a top 10.
Everyday breakfast was something different and the Evening Wednesday Dinner & Drinks was just what we needed after a long day at the theme parks. We enjoyed it very much.
Stayed in March 2023
Reviewed: March 24, 2023
Sherese
United States of AmericaWe had kids above us that was running up stairs all day and night. We complained numerous of times. I was traveling with my disabled daughter who was really bothered by the noise. There was no soap during our visit. Maybe we needed to ask. Getting a night discounted or even compensated would have been appreciated.
area
Stayed in March 2023
Reviewed: March 14, 2023
Vanessa
United States of AmericaThe ONLY thing we didn’t like the the fridge in the room made such a loud noise nonstop. Everything else was perfect.
Room was great and perfect size for our family of 5. We all enjoyed breakfast and enjoyed that the tv had the capability to add our Netflix info or other streaming devices. The staff was very friendly and the person who checked us in was very kind.
Stayed in March 2023
Reviewed: January 15, 2023
Gwynneth
United States of Americaa little pricey, and we were initially given a stuffy room with a portable AC unit; apparently the regular AC in that room was not working. we asked for another room, and they managed to come up with a regular room with real AC. I just wonder how we were initially selected to get the crappy room with no discount offered or anything. seems odd that they would give anybody that room as long as there was another available.
great location!
Stayed in October 2022
Reviewed: January 8, 2023
Amber
United States of AmericaEvening staff were not helpful, another guest accidentally accessed my room and the staff offered no solution. Only said that no one was given my key. We asked for extra blanket to be delivered to room. It was left outside the door. No one knocked to let us know they brought it. some of the room was worn, bare spot on carpet and upholstery stained.
Clean, great location, good breakfast, morning staff was friendly and helpful
Stayed in January 2023
Reviewed: December 17, 2022
Gurkarn
United States of AmericaLiked everything location about our stay, staff was helpful, facility was clean. everything was really good. Fast check in. Breakfast was very good,lots of choices. Definitely will return. So far very good experience.
Stayed in December 2022
Reviewed: November 5, 2022
Editha
United States of Americalocation and it’s pet friendly
Stayed in October 2022
Reviewed: October 14, 2022
Sherese
United States of AmericaCleanliness in the hotel could have been better.
Excellent location from legoland.
Stayed in October 2022
Reviewed: October 10, 2022
Deborah
United States of AmericaKitchen lacked a scrubbing sponge for cleaning dishes, but front desk was able to help out.
There were a lot of options for breakfast and the main entrees (eggs, meats, etc) changed daily. Staff were all very nice and helpful.
Stayed in October 2022
Reviewed: August 7, 2022
Angelee
Canadawaffles for breakfast would have been awesome!
good room layouts
Stayed in August 2022
Reviewed: July 21, 2022
Deborah
United States of AmericaFor some reason there were a lack of hangers in the closet, but that was remedied by a visit to the front desk.
It's nice to have access to a kitchen for cooking/reheating food so you don't always have to eat out.
Stayed in July 2022
Reviewed: July 20, 2022
Julie
United States of Americapool was freezing cold. Jacuzzi Luke warm but still ok. no A/c instructions. Breakfast was from just 6-9:00 which created a huge rush for families at 8:00 empties of trays left in their wake. Suggest extending it at least until 8:30 so it’s more spread out for Legoland seekers.
suite with 2 rooms for a family with kids. 3 beds. got pool towels upon request. Room had a kitchenette and large refrigerator. Full service breakfast.
Stayed in July 2022
Reviewed: July 20, 2022
I
United States of AmericaHallways were dirty and cleanliness could improve. Although their maid service was excellent.
Happy to have cooked food for breakfast but the selection was very minimal and eggs were substitute eggs, not real scrambled eggs. Would have preferred some better selections and actual eggs.
Stayed in July 2022
Reviewed: July 5, 2022
Anirudh
United States of AmericaNo bacon in breakfast, No room cleaning service on weekends, staff doesn't call back to return calls or questions. No legoland shuttle.
Room is Good quality and spacious. Only place with 2 smart TVs in a room. Kitchenette was fully equipped.
Stayed in July 2022
Reviewed: July 3, 2022
Kellee
United States of Americathe stove inside didn’t heat up too high so it was hard to cook anything. so we took our meat outside to the grill. we would have been there for hours trying to cook it in our room.
very comfortable and the AC was nice and cold.
Stayed in July 2022
Reviewed: July 2, 2022
Marybeth
United States of AmericaMore cleaning service without requesting. It’s a nice touch to have someone make your bed. I didn’t know booking from a third party did not go towards Hilton honor system.
Typical breakfast of fast food. I liked the oatmeal with walnuts.
Stayed in July 2022
Biarritz, France
Aulnay, France
Oradea, Romania
Zermatt, Switzerland
Ho Chi Minh City, Vietnam
Portimão, Portugal
Udon Thani, Thailand
Dyffryn, UK
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content