Breakfast did not offer as many options as many places we've stayed. Eggs were dry and cold, as were the potatoes

The breakfast wasn't as good as other hotels we've stayed in

Stayed in May 2024

They said room slept 5 but only had beds for 4. We arrived late and were all exhausted so we made due but it wasn’t the best sleep

Stayed in April 2024

The breakfast was not good

Good location

Stayed in March 2024

Lack of consistent housekeeping. We stayed 4 nights arranged housekeeping for the third day. No one showed up. We went to the desk and picked up our own towels. We were paying $320 a night housekeeping should be better. Also the eggs and oatmeal were disappointing.

Location

Stayed in March 2024

We didn't like the message that we received, a few days before our arrival, notifying us about the requirement of masks. In the state of Florida, a business isn't allowed to require one. Please read Florida Statute, Section 381.00316 that states businesses may not require any person to wear a face covering in order to gain access to, entry upon, or services from the business. We debated if we still wanted to keep our reservation. However, once we got there, we were relieved that we were not going to have to debate anyone over it. In fact, no one was wearing a mask. I would suggest that you stop sending out these messages, especially in the state of Florida, where it's not allowed. In our room, I would have liked an actual coffee pot, or even a Keurig machine. We also would have liked more towels/washcloths in the room when you check in.

We liked the location. It was very close to restaurants, stores, malls, etc... We liked the breakfast buffet. We liked our room, that had a separate bedroom & kitchen.

Stayed in December 2023

The continental breakfast over three days was disappointing because there was no warm food, cold sausage, cold potatoes, or cold eggs. I don't believe they spent any time keeping the hot food warm after it was cooked

I thought the location was great. Everything you need is very close by.

Stayed in November 2023

Breakfast was the only substandard part of the stay.

Stayed in November 2023

Very close to shopping but not too busy

Stayed in July 2023

Better lighting in the parking areas.

The room is a very nice large suite.

Stayed in September 2023

close proximity to shopping, restaurants, interstate. etc

Stayed in May 2023

Room cleaning was only available on request, which was a bit surprising for such a good place. Also I felt that this time (I've stayed there several times), the breakfast wasn't that great...again, for such a solid hotel.

The hotel is in an excellent location for stores and necessities, also quite a number of restaurants. Diane and the front-desk team are super, always "on their game."

Stayed in March 2023

Poor breakfast. No jets working on hot tub & hand rail broken / dangerous - coming out of ground. No housekeeping.

2 room suite, pool, location etc.

Stayed in February 2023

no restaurant

the fact it was a suite.

Stayed in October 2022

For hotel of this caliber and price point, would expect room to be serviced at least every other day at minimum. Breakfast choices were nice and also tasty (although the coffee a bit weak for me, I realize some people like it that way!).

Excellent reception-desk staff; comfortable room & bed; very useful business center; clean & presentable appearance; good location for my needs.

Stayed in July 2022

Wifi not working properly-could not get connected so could not do work brought with me. Breakfast okay - not superb.

Room size was great - like kitchenette

Stayed in April 2022

Monday thru Thursday night snack, couch could be more comfortable

Location, night snack, no room cleaning service unless request, comfortable bed, friendly staff, extra effort by Jacob

Stayed in December 2021

The overall cleanliness of the room didn’t meet expectations. The bathroom floor tiles and grout were dirty and moldy. There should be more towel racks. We chose not to have housekeeping to help with the environment but it was difficult to dry towels.

The breakfast was good but did not always follow the printed menu. The managers reception was advertised to be Monday through Thursday but it was only on Wednesday. Super location-easy walkable access to restaurants and shopping as well as gas station and the interstate. The staff was very friendly and provided superior service.

Stayed in December 2021

Two issues were the bed and the couch. We purposely wanted the suite to have the sitting area and kitchenette. The bed was too soft for me. The couch was too low to sit properly and relax because I wanted to feel at home.

Loved the location! The decor and lobby was very inviting especially with the staircase leading up to the other floors.

Stayed in November 2021

Nothing

Hilton quality as always and super clean.

Stayed in August 2021

Would have liked to have been offered a vegetarian breakfast. Requested an upper floor room but was assigned a ground floor room and too tired to go back to desk to request an upper floor room. Also, asked for a pet free room and there was an odor of a pet in the kitchen area when we entered the room (on the padded chair). Would like to have had a door separating the sink area from the sleeping area. Also, I am a Hilton Honors member and was given two bottles of water but only one chocolate candy bar...two bars would have been nice.

Location of hotel very good and quiet. Easy on/off of I-75 and convenient to Sam's Club. Enjoyed the Managers party. Shower was very good...plenty of hot water. We liked the fact that our accommodation had two separate rooms. Variety of TV channels was good. Lots of good restaurants and shopping in the area.

Stayed in June 2021

A little pricey

Had a kitchen

Stayed in June 2021

SEVERAL ISSUES RESULTED IN CHECKING OUT EARLY ! TOILET FLUSH PROBLEM VERY MUSTY SMELL IN ROOM MADE US FEEL SICK BED WAS NOT COMFORTABLE AT ALL RATE WE PAID EVEN USING PRICELINE WAS NOT FAIR BASED ON OUR EXPERIENCE ! BREAKFAST WAS HONESTLY THE WORST I HAVE EVER HAD IN A HOTEL ! NO BEVERAGE CHOICES, JUST COFFEE , WATER WITH A TERRIBLE TASTE , WARM CRANBERRY JUICE . EGGS WERE HORRIBLE, POTATOES LIKE RUBBER, SAUSAGE HORRID , STAFF WAS NOT WITH THE PROGRAM , CEREAL IN A DISPENSER AND THE MILK WAS IN A SMALL PITCHER IN A DIFFERENT PLACE FRUIT WAS CANNED , GRAPEFRUIT WAS WHOLE NOT EVEN SLICED IN HALF AND NO UTENSILS AVAILABLE TO DO ANYTHING WITH IT ... JUST CRAZY AND REVIEWS WE SAW BEFORE BOOKING SAID IT WAS ONE OF THE 3 BEST IN OCALA ...

LOCATION AND THE STAFF WERE PLEASANT . LOGAN IS AN EXCELLENT FRONT DESK PERSON BUT OTHERWISE THE FACILITY ITSELF WAS NOT EVEN CLOSE TO BEING UP TO PAR FOR A 3 STAR HILTON .

Stayed in October 2023

Nothing

The rooms

Stayed in August 2023

Nothing to complain. All great.

It was a great surprise! The whole hotel is incredible clean, room, bathroom, front desk, pool, common areas… And to top it all up, Staff was amazing. I wish I asked the front desk attendance for her name so I could add it to the review, she was welcoming, kind and professional. She went an extra mile to give that hospitality that makes the difference.

Stayed in August 2023