No coffee or water in room. The fridge was very unlevel so when you opened the door it all tilted forward. Very loud machine noises a few times a night--we were in 334, end of hall next to service and storage room.

Layout great. Very comfortable bed.

Stayed in April 2024

A bit out of the way. We questioned if we had gone the wrong way at one point.

Very clean.

Stayed in November 2023

Rooms all have a lingering cigarette smoke smell. Mattresses in the pull out couches are awful. TVs need to be updated to smart TV’s.

The staff. We’ve stayed a couple times and every staff member we’ve come across is so friendly, helpful and makes you feel so comfortable. The amenities are why we stay here, as we have young kids and spend a lot of time enjoying all the hotel has to offer.

Stayed in June 2023

The elevator was super slow, no extra toilet paper or tissues in the room

The staff was super friendly and the layout of the suite I was in was perfect

Stayed in April 2023

Very friendly and accommodating staff. My wife and 2 year old toddler stayed for the week while I had work in Providence. Staff were very helpful with navigating and supporting my daughters dairy allergy.

Stayed in March 2023

Breakfast was very disappointing. Parking was sparse on Saturday night.

As always, the room size was great. Like a little apartment instead of a hotel room. Dog friendly first floor room.

Stayed in November 2022

slightly not cleaned

staff was great

Stayed in August 2022

Had more green tea bags than black tea bags but this was minor thing.

The breakfast had staples of muffins, bagels, waffle maker, yogurt, strawberries, apple and orange juices,and oatmeal. Had extra toppings for things chocolate chips and sauces. Varied day to day regarding eggs, bacon, potatoes. Staff very helpful.

Stayed in June 2022

Was a lot of permanent residents. Not sure about Covid. Really hard to find. Need a sign to tell you to turn down form the other street. Only saw the Hilton sign after we turned around

Good value. parking very near front door.

Stayed in May 2022

We stayed for 7 days and 6 nights. I was disappointed that they only do housekeeping after 10 days of stay. We could get towels at the front desk, but I'd have liked my bedding changed -or given to me to change. We were also upset because the pool was closed, not due to covid, but because a part wasn't in. We only found out three days before our trip with two kids who love to swim that the pool was closed (which we booked because when we booked it was opened).

The breakfast was great. Front desk AM woman was very helpful with locations and towels when needed. She was also very friendly and welcoming. It is very close to many swimming areas and many restaurants and stores. Our suite had two bedrooms, two bathrooms, and a pull out couch. The fridge is full size and makes ice. We were able to save a lot of money by going to stop and shop nearby and purchasing groceries. There are only four sets of plates, bowls, and mugs/silverware. One small boiling pan and one small frying pan. Was good for eggs, breakfast food, but couldn't make a gourmet meal so bring your own extras.

Stayed in July 2021

Paying for parking. I think payment should be included in the price

Breakfast was reasonable and location was good

Stayed in January 2024

Loved it

Very spacious

Stayed in February 2024

The staff at the reception made me so uncomfortable, she sighed when I ask something. And, I can hear making noise all night in the room.

It's big enough for three members of families to stay.

Stayed in February 2024

n/a

All the staff its so friendly

Stayed in November 2023

Dated, people living there and one night we had 3 police cars there for a domestic issue. The hotel is located in an industrial park.

Clean

Stayed in December 2023

that you could hear every noise above our room the internet/wifi not working for 24hours. our room smelt funky the remote for the TV didn't want to operate correctly. the hot water was just lukewarm they say its the correct temperature (I beg to differ)

the bed was comfortable, and the hotel was decent

Stayed in November 2023

The facility was dirty. Floors were filthy through out, the front desk, hallways, and elevator. Breakfast was nasty.

The location

Stayed in September 2023

I did not get the room that I reserved and was treated poorly about it. One staff member was especially rude. When we went into our room it was clearly not cleaned food on the counter urine on the bathroom floor and dried blood on the couch

Stayed in August 2023

Basically everything. Promised a King suite, bed was probably a queen at best. The bathroom door didn’t shut properly, the TV didn’t work, and the furniture was tired appearing. Looked out on a parking lot. Also, I’m pretty angry that I had to pay $10 a day for parking at a hotel in the middle of no where that would be nearly impossible to get to without a car. And for all this, we paid $300 per night (not including parking). Would not recommend or return.

Stayed in May 2023

Breakfast was great and pool was fun.

Stayed in March 2023

The staff was horrible the receptionist at the front desk was screaming at me. manager is awful as well worst experience

nothing

Stayed in January 2023

All of it and the staff

Stayed in January 2023

My toilet 🚽 was broken and I had a overflow as I was just leaving for dinner. Besides that it was fine

I have been staying at that particular hotel for over 20 years.Breakfast is great 👍

Stayed in December 2022

The breakfast had lots of choices and all were very tasty. Breakfast area was clean, and all items were kept well stocked. Staff attending breakfast area was friendly.

Stayed in October 2022