Reviews of Homewood Suites by Hilton Reno This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!
5450 Kietzke Lane, Reno, NV 89511, United States of America
#11 of 49 hotels in Reno
Guests' ChoiceReview Score
Based on 125 hotel reviews
8.5Score breakdown
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Cleanliness
8.8
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Comfort
8.8
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Location
8.9
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Facilities
8.7
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Staff
9.1
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Value for money
7.9
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Reviewed: February 26, 2024
Ceferino
United States of America1 review10Exceptional- • Leisure trip
- • Family with young children
- • King Studio Suite - Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
Good breakfast
Stayed in February 2024
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Reviewed: December 30, 2023
Darya
United States of America4 Reviews10Exceptional- • Leisure trip
- • Family with young children
- • King Studio Suite - Non-Smoking
- • Stayed 4 nights
- • Submitted from a mobile device
Spa was not working
Swimming pool and breakfast
Stayed in December 2023
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Reviewed: December 23, 2023
Richardson
United States of America1 review8.0“Great stay, overall no complaints.”- • Leisure trip
- • Family with young children
- • One-Bedroom Queen Suite with Two Queen Beds - Non-Smoking
- • Stayed 3 nights
- • Submitted from a mobile device
The Hot tub did not work, and the pool was not heated as expected. Finishing up a long day of outdoor activities in the winter, would of been nice to end with dip into the pool/hot tub
The breakfast was great, different options daily. Room was clean and staff was attentive when asked for assistance
Stayed in December 2023
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Reviewed: October 11, 2023
Frank
United States of America8 Reviews10“My stay was comfortable, relaxing, and the staff was super friendly especially the breakfast lady.”- • Leisure trip
- • Travelers with friends
- • King Studio Suite - Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
Hot tub was not working and that was the main reason for my staying at a very nice hotel. 🥺
Bed was comfortable, there were bottled waters in the room. Location is nice and quiet.
Stayed in October 2023
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Reviewed: August 27, 2023
Robert
United States of America9 Reviews10“Pleasant”- • Leisure trip
- • Solo traveler
- • Two Bedroom Suite with One King and Two Queen Beds - Non-Smoking
- • Stayed 2 nights
- • Submitted from a mobile device
Was clean, spacious and I was very happy with the comfort of the room
Stayed in August 2023
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Reviewed: August 7, 2023
Kellie
United States of America3 Reviews10“Great value & experience for family travelers!”- • Leisure trip
- • Family with young children
- • Two Bedroom Suite with One King and Two Queen Beds - Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
There were really only two things that made this less than a 100% experience; 1) one of the staff members at the desk was condescending and bordered on outright disrespect. She made a comment about our party that didn’t set well when I checked in. I did not respond in the moment & instead decided to give it the benefit of the doubt, in the case that I mistook her. Any time I passed her on the premises she still had a snide demeanor. My sister also had the same vibe from her. 2) The hallways had a weird odor (I am really big on things smelling clean) that wasn’t quite food or cleaning products. Not sure how this could have been remedied, charcoal odor absorber? Maybe pipe in some type of light air freshener? In either case it did not impact the overall quality of the hotel or our stay!
I can’t rave enough about this hotel experience! The rooms were more than comfortable, nice linens, separate bathrooms, decent water pressure, multiple tv sets, a great common area between rooms, and SO clean!
Stayed in July 2023
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Reviewed: August 7, 2023
Betty
United States of America25 Reviews2 helpful votes10“Great place”- • Leisure trip
- • Couple
- • King Studio Suite - Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
Everything
Stayed in August 2023
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Reviewed: July 24, 2023
Kim
United States of America3 Reviews8.0“Friendly and attentive staff”- • Leisure trip
- • Family with young children
- • Two Bedroom Suite with One King and Two Queen Beds - Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
The carpet in the room was worn to the floor in places and needs to be replaced. Pricey rooms for a one night stay.
Staff was friendly and attentive. They gave dining suggestions for the area and made sure we had what we needed for our stay.
Stayed in July 2023
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Reviewed: July 17, 2023
Notla
United States of America1 review10“Overall, I had a wonderful stay.”- • Leisure trip
- • Group
- • King Studio Suite - Non-Smoking
- • Stayed 2 nights
- • Submitted from a mobile device
I didn’t like the pillow it was too firm The shower had a crack side wall
I like the view and quietness I like the location
Stayed in July 2023
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Reviewed: July 3, 2023
Hanneke
United States of America3 Reviews8.0Very Good- • Leisure trip
- • Family with young children
- • One-Bedroom Queen Suite with Two Queen Beds - Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
Use of single use plastics at breakfast
Good location, friendly staff
Stayed in June 2023
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Reviewed: May 2, 2023
Nicholas
United States of America1 review10“I was greeted with enthusiasm and positive vibes. check in was absolutely hassle free. very clean property. hot complime”- • Family with young children
- • King Studio Suite - Non-Smoking
- • Stayed 3 nights
- • Submitted from a mobile device
amazing staff! very clean and accommodating
Stayed in May 2023
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Reviewed: April 17, 2023
Lacey
United States of America7 Reviews10“Beautiful hotel”- • Leisure trip
- • Family with young children
- • King Studio Suite - Non-Smoking
- • Stayed 2 nights
- • Submitted from a mobile device
It’s definitely on the higher end in price but it was the perfect location between the two places we payed soccer at for our tournament
The breakfast was really yummy. Different things each morning which was nice, rooms had great space. I appreciated that all the linens for the pull out were pre packaged in the closet ready to go. I also appreciated the little water bottles in the pool area as we were rather thirsty after our swim! Wonderful touches
Stayed in April 2023
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Reviewed: April 12, 2023
Sermin
United States of America1 review10“great room with good amenities”- • Leisure trip
- • Family with young children
- • One-Bedroom King Suite - Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
nothing
location and cleanliness
Stayed in April 2023
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Reviewed: April 3, 2023
Ashley
United States of America15 Reviews9.0Wonderful- • Leisure trip
- • Family with young children
- • One-Bedroom Queen Suite with Two Queen Beds - Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
Could hear people above walking & other rooms so better sound insulation would be the only thing lacking.
Great location off freeway & near lots of restaurants.very large rooms, family of 5 was comfortable. Would stay again.
Stayed in April 2023
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Reviewed: February 16, 2023
Stephanie
United States of America4 Reviews10“My stay was a great experience.”- • Leisure trip
- • Family with young children
- • King Studio Suite - Non-Smoking
- • Stayed 2 nights
- • Submitted from a mobile device
One thing I didn’t like was the cards to get the room kept getting dis activated.
The suit was very clean and spacious, the jacuzzi was amazing , breakfast was delicious as well.
Stayed in November 2022
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Reviewed: January 17, 2023
Walters
United States of America2 Reviews1 helpful vote9.0“Great place to stay.”- • Leisure trip
- • Family with young children
- • King Studio Suite - Non-Smoking
- • Stayed 2 nights
- • Submitted from a mobile device
Jacuzzi was out of order
It was quiet. The staff was friendly and the breakfast was great.
Stayed in January 2023
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Reviewed: December 5, 2022
Kathleen
United States of America4 Reviews10Exceptional- • Leisure trip
- • Family with young children
- • One-Bedroom King Suite - Non-Smoking
- • Stayed 2 nights
- • Submitted from a mobile device
Getting there was easy. The staff was very nice and we love the rooms, especially with a little one. We were able to cook in our room and have a bedroom to put them to bed in. Very clean and the pool and hot tub were perfect. They even serve breakfast in the morning. Will definitely stay again.
Stayed in December 2022
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Reviewed: November 27, 2022
Ofelia
United States of America1 review10Exceptional- • Leisure trip
- • Family with young children
- • King Studio Suite - Non-Smoking
- • Stayed 2 nights
- • Submitted from a mobile device
Rooms were great, very cozy. Great set up. Kids were supper happy.
Stayed in November 2022
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Reviewed: September 29, 2022
Audra
United States of America1 review9.0Wonderful- • Leisure trip
- • Solo traveler
- • King Studio Suite - Non-Smoking
- • Stayed 2 nights
- • Submitted from a mobile device
the shower wasn’t very clean
that is was a suit
Stayed in September 2022
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Reviewed: August 31, 2022
Jonathan
United States of America1 review10“My favorite hotel, ever. Period. A sanctuary in a weary world.”- • Leisure trip
- • Family with young children
- • One-Bedroom Queen Suite with Two Queen Beds - Non-Smoking
- • Stayed 1 night
Nothing. It was awesome.
The suites were amazing! I have never felt as "at home " as I did there.
Stayed in August 2022
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Reviewed: August 8, 2022
Joseph
United States of America1 review10“Great experience 10 out of 10 recommend.”- • Leisure trip
- • Family with young children
- • King Studio Suite - Non-Smoking
- • Stayed 2 nights
The pool was so stuffy. Not sure why but it may just be an "Indoor pool thing".
Breakfast was satisfactory, many options even for picky eater kids. Room was spacious and clean. Bed was extremely comfortable. Room looks new! All seating in the room and lobby area are super comfortable and staff was friendly and talkative. We were in town for Hot August Nights. Just a 10 minute drive to all the fun downtown.
Stayed in August 2022
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Reviewed: July 6, 2022
Ian
United States of America2 Reviews8.0Very Good- • Leisure trip
- • Couple
- • King Studio Suite - Non-Smoking
- • Stayed 4 nights
Bathtub was very small, both in length and depth. Bed was supposed to be a king. I have a king and that wasn't one.
Very friendly staff. Check in and out was smooth.
Stayed in July 2022
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Reviewed: May 21, 2022
Sharon
United States of America1 review8.0Very Good- • Leisure trip
- • Family with young children
- • King Studio Suite - Non-Smoking
- • Stayed 3 nights
- • Submitted from a mobile device
Mainly the price of our room. We overlooked a roof, there was really no view.
The staff was very helpful and accommodating.
Stayed in May 2022
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Reviewed: May 15, 2022
Patricia
United States of America17 Reviews2 helpful votes10“The room was clean and decent sized. But the sofa was hard, the bed was hard, the sheets were stiff, everything in the r”- • Business trip
- • Solo traveler
- • King Studio Suite - Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
Extremely expensive for a very basic facility’s.
The location is central to everything.
Stayed in May 2022
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