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  5. Reviews of Homewood Suites by Hilton Rochester - Victor

Reviews of Homewood Suites by Hilton Rochester - Victor This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

575 Fisher Station Drive, Victor, NY 14564, United States of America

#4 of 7 hotels in Victor

Guests' Choice

Review Score

Based on 132 hotel reviews

8.0

Score breakdown

  • Cleanliness

    8.5

  • Comfort

    8.3

  • Location

    8.7

  • Facilities

    8.1

  • Staff

    8.9

  • Value for money

    8.1

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: April 26, 2024

    9.0
    Best place to stay on my 8 day trip!!!
    • Leisure trip
    • Solo traveler
    • King Studio Suite - Non-Smoking
    • Stayed 1 night

    My trip didn't allow me to stay longer!!!

    I drove from Maine to Texas and back. The drive took 8 days and I stayed in eight different hotels. Homewood was the best. The location was convenient: near the highway, gas, Chipotle, etc. The breakfast was great. The room was very comfortable with a kitchenette. The room had lots of empty floor space to do yoga. The bed and bathroom were great. I will DEFINITELY stay here again when I pass through.

    Stayed in April 2024

  • Reviewed: March 4, 2024

    9.0
    The suites were quiet, comfortable and welcoming
    • Leisure trip
    • Solo traveler
    • King Studio Suite - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    The first floor entrance off the parking lot near the elevators closest to my room was accessible without a key card. In my opinion it should have been locked and accessible only by hotel guests with room cards.

    Easy access to highways without highway noise. The room was well appointed and the bed was comfortable.

    Stayed in March 2024

  • Reviewed: February 20, 2024

    8.0
    We arrived at midnight and left at 7 am. Basically stopped to sleep and shower. No complaints overall.
    • Leisure trip
    • Couple
    • King Studio Suite - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Could not adjust the heat. Bathroom needs upgrading.

    Convenient location and pet friendly. Good breakfast and very comfortable bed.

    Stayed in February 2024

  • Reviewed: January 14, 2024

    8.0
    It was overall good
    • Leisure trip
    • Family with young children
    • One-Bedroom King Suite - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    Didn’t have any toilet paper had to use kleenex

    The roooms were homelike

    Stayed in December 2023

  • Reviewed: January 7, 2024

    8.0
    Nice hotel. Would use again.
    • Leisure trip
    • Family with young children
    • King Studio Suite - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    It was set up odd and took a bit to walk to your room

    Was very clean and beds were comfortable

    Stayed in January 2024

  • Reviewed: January 5, 2024

    8.0
    The suite was very nice
    • Leisure trip
    • Couple
    • One-Bedroom King Suite - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    A fan in the bathroom would have been nice The reservation was made on my card but at check in my so gave the clerk his card info to be charged for the room. I noticed I was charged while I was in the er at strong and had to call the front desk immediately At check in he even noted that the new card was to be charged. It was fixed but it wasn’t what I needed while I was in pain out of town

    I had been to the er from 1-5 so unfortunately we missed breakfast. The room was very clean

    Stayed in December 2023

  • Reviewed: December 16, 2023

    7.0
    Mostly very good but nasty fragrance hell in the lobby.
    • Leisure trip
    • Couple
    • One-Bedroom King Suite - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The mattresses are extremely firm and the scented miasma in the lobby was dangerously allergenic, probably carcinogenic and nasty. If you have allergies, come prepared with breathing protection to make it through check in.

    Overall the rooms were very nice and the pool and hot tub were great. Gym looked pretty nice too. Bathroom was nice and staff were helpful.

    Stayed in December 2023

  • Reviewed: November 6, 2023

    9.0
    Excellent
    • Leisure trip
    • Family with young children
    • King Studio Suite - Non-Smoking
    • Stayed 1 night

    No problems

    Customer Service. especially the manager.

    Stayed in November 2023

  • Reviewed: October 27, 2023

    7.0
    Good for a short term stay
    • Leisure trip
    • Group
    • King Studio Suite - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    Facilities need upgrading, breakfast offerings too

    Non high rise, kitchen in rooms

    Stayed in September 2023

  • Reviewed: August 9, 2023

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • One-Bedroom King Suite - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Food in am

    Rooms, location, staff

    Stayed in August 2023

  • Reviewed: July 20, 2023

    8.0
    I have stayed before, employees are great. Needs a sign at street entrance.
    • Couple
    • King Studio Suite - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Furnishings getting old although beds are wonderful.

    Location works for me.

    Stayed in July 2023

  • Reviewed: July 3, 2023

    8.0
    Overall impressions were good and would stay again
    • Leisure trip
    • Group
    • King Studio Suite - Non-Smoking
    • Stayed 4 nights
    • Submitted from a mobile device

    With shortages of staff I have no complaints. Would suggest testing sleep sofa mattresses every now snd then as one we used was most uncomfortable eith the springs felt

    Typical hotel fare

    Stayed in July 2023

  • Reviewed: June 14, 2023

    9.0
    Good stay, probably stay again if the rate is fair.
    • Leisure trip
    • Couple
    • King Studio Suite - Non-Smoking
    • Stayed 2 nights

    Breakfast was good. Location suits us very well, easy to get on and off the highway. All staff including the cleaner was very nice.

    Stayed in June 2023

  • Reviewed: April 21, 2023

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • One-Bedroom King Suite - Non-Smoking
    • Stayed 3 nights

    The staff were all very friendly and helpful.

    Stayed in April 2023

  • Reviewed: April 6, 2023

    8.0
    It was fine
    • Leisure trip
    • Solo traveler
    • King Studio Suite - Non-Smoking
    • Stayed 3 nights

    Desk chair broken, height couldn’t be adjusted. Surprisingly chair cushions full of stains. With the name Hilton you just automatically expect things to be perfect l

    Friendly, knowledgeable and helpful staff.

    Stayed in April 2023

  • Reviewed: March 11, 2023

    8.0
    enjoyed the quiet neat and clean room
    • Leisure trip
    • Couple
    • King Studio Suite - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    nothing

    it was very quiet and relaxing

    Stayed in February 2023

  • Reviewed: February 25, 2023

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • King Studio Suite - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Pool was closed only reason why we booked. Kids were talking and got a noise complaint on us.

    The rooms were comfortable and welcoming

    Stayed in February 2023

  • Reviewed: February 19, 2023

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • One-Bedroom King Suite - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Sofa bed really really uncomfortable

    Stayed in February 2023

  • Reviewed: February 13, 2023

    7.0
    Somewhat happy stay.
    • Leisure trip
    • Couple
    • One-Bedroom King Suite - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    We were not happy with a few things at this stay, but please keep in mind that we are usually not the type of people to complain. The dinette chairs were covered with only who knows what stained on them and we had to cover them with towels, the dishes from the previous occupants were still in the dishwasher, there was a white powdery substance all on top of the refrigerator, and I had to change the batteries in the TV remote in the living room. Other than that this is was a decent stay yet again at the Homewood Suites.

    Homewood suites is usually home away from home for us. They are literally like little one-bedroom apartments. The fully furnished living room, fully stocked(dishes and pots/pans) kitchen with all the appliances from home except for an oven, and the two person dinette are just what we look for when we are away from home. Staff is always very pleasant and very informal as well.

    Stayed in February 2023

  • Reviewed: February 6, 2023

    9.0
    we had a great time.
    • Leisure trip
    • Couple
    • King Studio Suite - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    shower door came off tracks that were cracked. pool a little too cold.

    the rooms were large and well set up.

    Stayed in February 2023

  • Reviewed: January 20, 2023

    8.0
    would stay here again
    • Leisure trip
    • Family with young children
    • Suite with Two Queen Beds and Roll-In Shower - Mobility and Hearing Access/Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    small pool completely crowded if more than 10 there some updating needed wall paper coming off , tile grout dirty

    spacious rooms, breakfast is great , location, friendly staff

    Stayed in January 2023

  • Reviewed: December 12, 2022

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • King Studio Suite - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    very nice, kids enjoyed pool and hot tub, breakfast was good!

    Stayed in December 2022

  • Reviewed: November 30, 2022

    8.0
    Very Good
    • Leisure trip
    • Couple
    • King Studio Suite - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The heating sound like running water and our room facing the highway, we got doubled noise .😓

    clean and comfortable

    Stayed in November 2022

  • Reviewed: November 27, 2022

    8.0
    my husband and I enjoyed our stay kitchen was nice and clean room was also
    • Leisure trip
    • Couple
    • King Studio Suite - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    the limited channels on the tv , it didn’t seem to have cable

    close by restaurants clean and quiet

    Stayed in November 2022

Showing 1 - 25

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