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  5. Reviews of Homewood Suites by Hilton Toledo-Maumee

Reviews of Homewood Suites by Hilton Toledo-Maumee This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

1410 Arrowhead Road, Maumee, OH 43537, United States of America

#10 of 19 hotels in Maumee

Guests' Choice

Review Score

Based on 55 hotel reviews

8.0

Score breakdown

  • Cleanliness

    8.2

  • Comfort

    8.3

  • Location

    8.9

  • Facilities

    8.2

  • Staff

    8.9

  • Value for money

    8.1

  • Free WiFi

    8.1

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: March 18, 2024

    9.0
    Cool and affordable
    • Leisure trip
    • Couple
    • Premium One-Bedroom King Suite - Non-Smoking
    • Stayed 1 night

    Booking.com has this location as having a balcony and they do not. We booked premium and got snacks though

    Staff really nice, breakfast is always a plus!

    Stayed in March 2024

  • Reviewed: March 18, 2024

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • One-Bedroom King Suite - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    They need to up grade their pillows for better head comfort.

    The location was great the rooms were very clean and the staff was very friendly.

    Stayed in March 2024

  • Reviewed: February 3, 2024

    8.0
    Pleasant stay excellent customer service older room but very comfortable
    • Family with young children
    • One-Bedroom King Suite - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The breakfast left much to be desired

    Location

    Stayed in February 2024

  • Reviewed: January 16, 2024

    8.0
    The staff was friendly when I checked in jasmine M was hilarious gave me crap about not wearing a coat but the other jas
    • Leisure trip
    • Couple
    • One-Bedroom King Suite - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    -

    Rooms was nice beds was comfortable and the breakfast was hot and a lot of different varieties to choose from

    Stayed in January 2024

  • Reviewed: October 16, 2023

    9.0
    Pleasant, good people, handy to Kranz field.
    • With a pet
    • Leisure trip
    • Couple
    • Premium One-Bedroom King Suite - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Better signage and driveway or rear entrance to property.

    Eggs alittle substandard, biscuits and gravy great

    Stayed in October 2023

  • Reviewed: August 10, 2023

    8.0
    Great pit stop
    • Leisure trip
    • Group
    • One-Bedroom King Suite - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The sofa bed was uncomfortable and didn’t have actual bedding

    Location and mobile check in

    Stayed in August 2023

  • Reviewed: January 2, 2023

    7.0
    Clean good value…. Just wish pool worked
    • Leisure trip
    • Family with young children
    • One-Bedroom King Suite - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Did not like the pervasive smell of marijuana coming from the floor underneath ours. It filled hallway stairwell and entry way

    Good breakfast with fresh fruit! Clean room

    Stayed in December 2022

  • Reviewed: June 27, 2022

    8.0
    It was good
    • Leisure trip
    • Family with young children
    • King Suite with Accessible Tub - Mobility and Hearing Access/Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The smell like smoke an animals

    Didn’t make it to breakfast

    Stayed in June 2022

  • Reviewed: February 17, 2022

    7.0
    Love the area and staff is very helpful
    • Leisure trip
    • Couple
    • King Suite with Accessible Tub - Mobility and Hearing Access/Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    There were a few things that weren’t clean and there was a black hair on the wall in the bathroom

    It’s very comfortable and the man at the front counter was very nice!

    Stayed in February 2022

  • Reviewed: September 25, 2021

    9.0
    Wonderful
    • Solo traveler
    • One-Bedroom King Suite - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The shower bottom was kinda rounded and a bit unsteady to stand on

    I didn’t want to leave!… Beautiful room bigger than my last apartment. It felt brand new and so clean!!… there was a lot of furniture and it all felt clean and just for me!… Otis at the front desk was amazing and so friendly - made me feel at home right away!

    Stayed in September 2021

  • Reviewed: September 23, 2021

    7.0
    Good
    • Leisure trip
    • Family with young children
    • One-Bedroom King Suite - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Wish they had double rooms and kitchen in the room

    Beds was comfortable

    Stayed in September 2021

  • Reviewed: September 10, 2021

    9.0
    Perfectly Fine Stay
    • Leisure trip
    • Couple
    • Two-Bedroom Suite - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    The Homewood Suites is exactly what we needed for our 3 night stay in Maumee for The Solheim Cup. The rooms were large, clean, beds were comfortable and breakfast was what we expect when we stay in a hotel. The front desk staff was friendly and accommodating. It is an older property so there were dings and nicks in some furniture. But for the price and what we were using it for, it was fine.

    Stayed in September 2021

  • Reviewed: August 14, 2021

    8.0
    Very Good
    • Leisure trip
    • Couple
    • One-Bedroom King Suite - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The breakfast was substandard. And no decaf not even instant. Crazy

    Almost everything

    Stayed in August 2021

  • Reviewed: July 25, 2021

    8.0
    I enjoyed my stay very much but the price could've been a little lower.
    • Leisure trip
    • Couple
    • One-Bedroom King Suite - Non-Smoking
    • Stayed 8 nights
    • Submitted from a mobile device

    The price.

    The location and staff.

    Stayed in July 2021

  • Reviewed: July 2, 2021

    7.0
    Good
    • Business trip
    • Solo traveler
    • One-Bedroom King Suite - Non-Smoking
    • Stayed 1 night

    The guest computer kiosk was non functioning during my stay.

    Stayed in June 2021

  • Reviewed: April 27, 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • One-Bedroom King Suite - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Everything was excellent, the staff, the room and breakfast. All over the top.

    Stayed in April 2024

  • Reviewed: April 18, 2024

    3.0
    Terrible, needs Cleaning
    • Leisure trip
    • Family with young children
    • Two-Bedroom Suite - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Cleaning needs to improve! This was not cheap and the place is in terrible shape

    The hotel was super dirty. The bedding was smelling bad, the pool was not working. Bathroom was in terrible shape,

    Stayed in March 2024

  • Reviewed: April 14, 2024

    10
    Went for sons wrestling tournament and that’s where they chose to stay
    • Leisure trip
    • Solo traveler
    • One-Bedroom King Suite - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing it was a great stay

    Very clean and easy to get to

    Stayed in April 2024

  • Reviewed: February 20, 2024

    10
    Excellent
    • Leisure trip
    • Solo traveler
    • One-Bedroom King Suite - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    They could have a better movies channels

    The Room was great and very clean the staff was also great and nice and the breakfast was very good.

    Stayed in February 2024

  • Reviewed: January 2, 2024

    6.0
    Not bad, but not what you'd expect from a Hilton property
    • Leisure trip
    • Family with young children
    • One-Bedroom King Suite - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Some cleanliness issues/cosmetic problems with the room. Water damage on the ceiling, VERY stained couch bed, bugs in the ice tray. Shower was not sloped properly so after a shower you are left with an inch of standing water. Pool was closed for construction

    Common areas were nice, breakfast was good, staff was great, friendly and attentive. Room was decent sized

    Stayed in December 2023

  • Reviewed: December 19, 2023

    10
    Rest for a weary traveler.
    • Leisure trip
    • Family with young children
    • King Suite with Accessible Tub - Mobility and Hearing Access/Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    I think the carpet in the room could be cleaned more frequently. Also, it would have been nice to have something to wash and scrub dishes with.

    I was traveling from CT to MN with my pets. I chose this hotel over others due to high sustainability scores, breakfast included, and a pet friendly score since so many people travel with their pets. The room had a kitchenette, living room, bedroom, and sink separate from toilet/ shower. I like the multiuser hand soap, lotion, conditioner, rinse, and body wash as less wasteful. Bed was very comfortable! The breakfast was hot with scrambled eggs, fried potatoes, biscuits, and sausage for meat eaters. There was hot oatmeal (NOT dry packets), dried cranberries, milk, yogurt with blackberries, and dried fruit. The staff were paid nearly $16/hr. and got along well with each other. As a courtesy to female travelers, the lobby bathroom provided women with necessary sanitary supplies.

    Stayed in December 2023

  • Reviewed: August 4, 2023

    6.0
    Did not meet my expectations
    • Leisure trip
    • Family with young children
    • One-Bedroom King Suite - Non-Smoking
    • Stayed 4 nights

    The location

    The breakfast was good , the location alright

    Stayed in July 2023

  • Reviewed: July 28, 2023

    1.0
    Disappointing!
    • Leisure trip
    • Couple
    • One-Bedroom King Suite - Non-Smoking
    • Stayed 4 nights
    • Submitted from a mobile device

    I arrived at the property after driving 5 hours to be told on check in there is no hot water for the next 2 days. I asked why wasn’t I informed? I asked if alternate arrangements were made at another and they said no. I had to walk away and spend over 2 hours to find another hotel. Very unprofessional I will never stay there again or recommend it

    Stayed in July 2023

  • Reviewed: July 16, 2023

    1.0
    I am calling or Emailing somebody about this dump. To have the name Hilton? I am Hilton honors and I think our 1st BAD e
    • Leisure trip
    • Family with young children
    • One-Bedroom King Suite - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Stained towels had hair on, sheets didn’t fit sofa bed. Worn out. Dirt everywhere, windows and sills loaded with dust and grime on the windows. Wallpaper ripped , remotes didn’t work That was our 2nd room . The 1st room was soaking wet carpet and I found that out from my wet suitcase and taking my shoes off

    Nothing. Pool was broke. I called corporate and they put me thru to the front desk in Maumee

    Stayed in July 2023

Showing 1 - 25

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