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Reviews of Homewood Suites by Hilton Jackson-Ridgeland This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

853 Centre Street, Ridgeland, MS 39157, United States of America

#11 of 15 hotels in Ridgeland

Guests' Choice

Review Score

Based on 123 hotel reviews

7.6

Score breakdown

  • Cleanliness

    8.1

  • Comfort

    8.2

  • Location

    8.8

  • Facilities

    7.7

  • Staff

    8.7

  • Value for money

    8.1

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: March 26, 2024

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • One-Bedroom Suite with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    There were not enough towels for the four of us that were in the room. And even though the pool was not open, that was not a good sight to see.

    The spaciousness of the room. EVERY WORKER the day we were there was the friendliest staff we had on our week tour of traveling. The sweetest bunch to including the custodian worker. Keep up the good work!!

    Stayed in March 2024

  • Reviewed: March 3, 2024

    8.0
    We selected this hotel to stay in for my cousins wedding because it was centrally located. Overall the hotel was nice ju
    • Couple
    • One-Bedroom King Suite - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    The front desk clerk was not very personable when we were checking in. Customer service skills were poor

    The continental breakfast. The King bed was very comfortable!

    Stayed in February 2024

  • Reviewed: February 28, 2024

    8.0
    Beds were comfortable, room was clean, facilities seemed to be adequate. I will stay again.
    • Business trip
    • Solo traveler
    • Suite with Two Double Beds - Mobility Access/Non-Smoking
    • Stayed 1 night

    The pillows were very small. Remote controls for the TV's were sticky, both of the.

    I wasn't able to get the breakfast. My son told me he ate cereal because that wa all that was available, but he wa with his baseball team so that may have the choices.

    Stayed in February 2024

  • Reviewed: February 21, 2024

    7.0
    It was okay.
    • Business trip
    • Couple
    • Suite with Two Double Beds - Mobility Access/Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Rooms could’ve been cleaned better, bugs were flying around in the lobby, lobby wasn’t together all night, coffee wasn’t prepared at the appropriate time!

    It was affordable.

    Stayed in February 2024

  • Reviewed: August 1, 2023

    9.0
    Great stay. Comfortable bed, good breakfast and friendly people.
    • Leisure trip
    • Couple
    • One-Bedroom King Suite - Non-Smoking
    • Stayed 3 nights

    There was a shortage (absence of) luggage carts. We had been on the road for 14 days and had lots of luggage. We had to make several trips to get all the luggage up to our third floor room. I know they can’t make people bring the carts back. We found one by the third floor elevator when we checked out so we didn’t have to make several trips when we were ready to leave. Just our good luck.

    Breakfast was delicious. Breakfast was on real not paper plates with real not plastic silverware. Biscuits and gravy with grits felt like breakfast at home. The two food attendants were very friendly and helpful with a special request. The front desk person remembered me from previous visits and was very welcoming.

    Stayed in July 2023

  • Reviewed: January 3, 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Two-Bedroom Suite with One King And Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The water wasn't to hot for a bath..I understand they are doing renovation

    The gym room and the rooms being upgraded

    Stayed in January 2023

  • Reviewed: October 23, 2022

    8.0
    Nice and felt safe
    • Leisure trip
    • Family with young children
    • One-Bedroom King Suite - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The receptionist that didn’t know anything. I am pretty sure this young employee was new but her knowledge was so limited. She couldn’t tell us if flatware was in the room or if that was a restaurant across the street ( it was really dark when we arrived) and she charged my relatives room on my card.

    Overall comfortable and good location.

    Stayed in October 2022

  • Reviewed: June 17, 2022

    8.0
    LocationGreat
    • Leisure trip
    • Family with young children
    • Two-Bedroom King Suite - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    NA

    It was nice and clean

    Stayed in April 2022

  • Reviewed: March 30, 2022

    8.0
    Very Good
    • Leisure trip
    • Solo traveler
    • One-Bedroom King Suite - Non-Smoking
    • Stayed 1 night

    Everything was ok

    I did not eat breakfast

    Stayed in March 2022

  • Reviewed: March 29, 2022

    7.0
    We enjoyed our stay over all and would definitely stay again
    • Leisure trip
    • Family with young children
    • One-Bedroom King Suite - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    They should make sure it's plenty of breakfast especially if the place is full

    There was a tournament going on and several teams staying there so breakfast ran out before 10. We were about 10 minutes from the gym of the tournament and close to Walmart and alot of great restaurants

    Stayed in March 2022

  • Reviewed: March 28, 2022

    8.0
    Very Good
    • Family with young children
    • One-Bedroom King Suite - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing

    Staff was excellent

    Stayed in January 2022

  • Reviewed: March 4, 2022

    8.0
    There was no breakfast left when we got down there, and they were still 30 minutes left till breakfa
    • Leisure trip
    • Group
    • One-Bedroom King Suite - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    There was no breakfast left when we got down there, and they were still 30 minutes left till breakfast was supposed to end.

    Stayed in February 2022

  • Reviewed: February 28, 2022

    8.0
    The overall stay was nice.
    • Leisure trip
    • Solo traveler
    • One-Bedroom King Suite - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Kids were running up and down the halls.

    Stayed in February 2022

  • Reviewed: January 13, 2022

    8.0
    very comfortable & quiet
    • Leisure trip
    • Couple
    • One-Bedroom King Suite - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    water dripping in tub

    cleanness

    Stayed in January 2022

  • Reviewed: August 2, 2021

    9.0
    It worked for me minus the pool.
    • Leisure trip
    • Family with young children
    • One-Bedroom King Suite - Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    They're doing renovations right now to make it better. I just wished the pool was open but I believe they were cleaning it.

    It was quiet.

    Stayed in August 2021

  • Reviewed: May 21, 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • One-Bedroom Suite with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    A little dated. Carpeting could be replaced in the halls.

    Clean room and friendly staff

    Stayed in May 2024

  • Reviewed: May 20, 2024

    1.0
    Didn’t stay checked in and out.
    • Leisure trip
    • Family with young children
    • One-Bedroom King Suite - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    My room window was open and the tub was dirty. Also it said they had a pool but the pool was dirty and closed.

    Nothing. It was dirty and smelled like chlorine.

    Stayed in May 2024

  • Reviewed: May 2, 2024

    1.0
    Nasty
    • Couple
    • One-Bedroom King Suite - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Nothing

    Nothing

    Stayed in April 2024

  • Reviewed: April 28, 2024

    2.0
    The cleanliness and service were poor.
    • Leisure trip
    • Family with young children
    • One-Bedroom Suite with Two Double Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    The room wasn’t clean, many stains on the carpet, no soap by the sink to wash your hands after going to the bathroom and no liquid body wash in the large container by the tube. Didn’t have enough towels for the amount of people staying in the room. I had to go downstairs and get towels, I also let the person at the desk know we will need towels for the next day. When we returned late to the room the following day there were no towels and the beds weren’t made up. I also had to go to the feont desk and get towels for the room.

    It was a convenient location. It is always convenient to have breakfast at the hotel.

    Stayed in April 2024

  • Reviewed: April 22, 2024

    10
    Good trip
    • Business trip
    • Group
    • One-Bedroom Suite with Two Double Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Pool Closed

    Friendly staff, great breakfast

    Stayed in April 2024

  • Reviewed: March 27, 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • One-Bedroom Suite with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Everything

    Stayed in March 2024

  • Reviewed: March 20, 2024

    10
    It's definitely worth the price 🥰
    • Leisure trip
    • Couple
    • One-Bedroom King Suite - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    I have no complaints.

    The staff was so friendly, helpful, and attentive. The suite was clean and fully equipped. I chose a suite due to my husband's disability and he adapted to it very well.

    Stayed in March 2024

  • Reviewed: March 20, 2024

    10
    I sincerely enjoyed my stay, the hotel was clean, quiet and all the staff I met was very friendly!
    • Leisure trip
    • Solo traveler
    • One-Bedroom Suite with Two Double Beds - Non-Smoking
    • Stayed 3 nights

    I did not experience any dislikes regarding my stay and I will strongly consider booking this hotel location again. Thank you very much!

    I was aware that breakfast was complimentary, but when I arrived back in the evening I noticed, food was being offered, that was a very pleasant surprise, it was wonderfully prepared by Madeline! Thanks!

    Stayed in March 2024

  • Reviewed: February 29, 2024

    10
    Well worth the money
    • Leisure trip
    • Family with young children
    • One-Bedroom King Suite - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Kind of small the guy doing the breakfast Sunday morning had a bad attitude. I understand it’s a lot but he didn’t put out any plates fresh food or juice. Internet is not so good

    Comfortable Saturday morning was wonderful the breakfast host was outstanding. The people was giving her a hard time but she kept going.

    Stayed in February 2024

Showing 1 - 25

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