885 East Hospitality Lane, San Bernardino, CA 92408, United States of America
#6 of 29 hotels in San Bernardino
Guests' ChoiceBased on 534 hotel reviews
8.2Cleanliness
8.6
Comfort
8.7
Location
8.8
Facilities
8.4
Staff
8.7
Value for money
8.3
Free WiFi
8.2
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: May 20, 2024
Maria
United States of AmericaThere’s nothing I disliked.
I liked that the property served hot breakfast and has a pool and basketball court for the kids.
Stayed in April 2024
Reviewed: May 15, 2024
Lopez
United States of AmericaShower head was loose and sprayed water everywhere we had to tighten it.
Mother's Day mimosas and the balloon back drop were such a wonderful touch.
Stayed in May 2024
Reviewed: April 9, 2024
Phonicia
United States of AmericaThe ladies at the front desk were amazing. The food was good with lots of choices.
Stayed in April 2024
Reviewed: April 4, 2024
Michael
United States of AmericaNot a "portable" breakfast.
Great but would like to see disposable plates and utensils.
Stayed in March 2024
Reviewed: March 21, 2024
Telma
United States of AmericaMinor thing: when we arrived, we had to chase the bed clothes, pillows, etc for the sofa bed and had to do the bed because it was not done (although the room was for 3 people, it was not set up as such) the only real downside is a safety deposit that, after the stay, we have to chase whether or not was given back to you .
Check in took 5 min the hotel has everything! Spacious room, very clean, with a well equipped kitchen. Staff super helpful and kind the gym is super complete! Very good breakfast
Stayed in March 2024
Reviewed: March 12, 2024
Brenes
United States of AmericaQuiet, comfortable and pleasant place.
Stayed in March 2024
Reviewed: February 29, 2024
Michael
United States of AmericaVery slippery shower is only knit pick.
Great Breakfast but would appreciate paper plates and disposable utensils.
Stayed in February 2024
Reviewed: February 19, 2024
Aleksandr
United States of AmericaThere is not much to do with small kids: area is not really walkable
Nice breakfast, street-ball court, huge parking, safe area, close to grocery stores (5 min driving), nice mountain view
Stayed in February 2024
Reviewed: February 16, 2024
Kim
United States of AmericaNothing!
Friendly front desk. Polite and happy. I really need this! Thank you
Stayed in December 2023
Reviewed: February 2, 2024
Yercenia
United States of AmericaMy shampoo and conditioner was running out. And I noticed until I was already in the shower. Other than that everything was good
Plenty of parking and very clean.
Stayed in January 2024
Reviewed: January 17, 2024
Michael
United States of AmericaDishes that I couldn't get clean and therefore, were unusable,
Nice breakfast but would like paper plates for going back to room.
Stayed in January 2024
Reviewed: January 1, 2024
Yoko
United States of AmericaWe had very noisy neighbor, probably above us constantly stumping on the floor. It was so loud and and. Ever stopped. They drove us crazy. It’s not only daytime but also eves. It might have been kids or hyper and heavy adults. If that were kids, they should never be allowed to stay on the upper floors. Don’t get me wrong. I love kids but running around all the time in the room is not acceptable. We had peaceful days for 5 days but the other 2 days were very disturbing. Unless we get the top floor next time, we would not consider your hotel.
Convenient location and friendly housekeeping who is an African lady.
Stayed in December 2023
Reviewed: December 29, 2023
Rojas
United States of AmericaDirty and unclean, staff not too welcoming.
Excellent location
Stayed in December 2023
Reviewed: December 18, 2023
Deanna
United States of AmericaDid not like the breakfast. The man preparing was coughing all over and forgot the waffle mix, orange juice and rude.
Room and cleanliness was great
Stayed in December 2023
Reviewed: December 1, 2023
Karen
United States of AmericaThe potatoes at breakfast were not cooked all the way and the omelets did not taste real. Our room had a kitchenette but it didn't have enough silverware for even 4 people and we had to ask for extra dishes for our other 2 guests.
The breakfast was decent. Better than just a continental breakfast. The location was okay but it is where we wanted to stay due to the location of the marathon that I was running on Saturday.
Stayed in November 2023
Reviewed: November 25, 2023
Alma
United States of AmericaI have always tried to stay at the Homewood. I am always pleased. I love their breakfast an enjoy their afternoon snacks.
Stayed in November 2023
Reviewed: October 22, 2023
Librado
United States of AmericaDon’t really care about animals in hotel we seen animal poop in the floor of hallways.
Stayed in September 2023
Reviewed: October 18, 2023
Rebecca
United States of AmericaN/A
Friendly staff. Clean room.
Stayed in October 2023
Reviewed: October 10, 2023
Richard
SwedenA litteratur out dates
Good location and cmfortable rooms
Stayed in October 2023
Reviewed: September 22, 2023
Monique
United States of AmericaCarpet was dirty, ice machine on my floor didn’t work, hallway smelled like weed the maid tried get into my room an hour before check out time. Thank God I had the metal stopper on the door.
Location was easy to find.
Stayed in September 2023
Reviewed: September 21, 2023
Tina
United States of AmericaI didn’t like that the room was towards the back. Had to zip zag to get to the office from my room.
Had a great breakfast and it was quiet
Stayed in September 2023
Reviewed: September 13, 2023
Stanley
United States of AmericaGood location. Very quiet
Stayed in September 2023
Reviewed: August 21, 2023
Rojas
United States of AmericaVerythink
It was great
Stayed in July 2023
Reviewed: August 21, 2023
Aquino
United States of AmericaLight coming thru room at night no way to close drapes , prices of snacks $9.00 for a $2.50 microwave burrito
Very nice room , comfortable bed
Stayed in August 2023
Tokyo, Japan
Paris, France
Nice, France
Lisbon, Portugal
Lisbon, Portugal
Split, Croatia
Albufeira, Portugal
Grand-Lahou, Ivory Coast
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content