Reviews of Homewood Suites by Hilton Saint Louis-Chesterfield This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!
840 North Chesterfield Parkway West, Chesterfield, MO 63017, United States of America
#8 of 16 hotels in Chesterfield
Guests' ChoiceReview Score
Based on 114 hotel reviews
8.2Score breakdown
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Cleanliness
8.3
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Comfort
8.2
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Location
9.2
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Facilities
8.3
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Staff
8.7
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Value for money
8.0
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Free WiFi
5.7
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Reviewed: February 19, 2024
Jacob
United States of America1 review8.0“Understaffed”- • Leisure trip
- • Travelers with friends
- • King Suite - Hearing Access/Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
Understaffed. The people who were working did a wonderful job. I felt bad for the lady who was working solo in the kitchen. She was getting bombarded from everyone who was trying to get breakfast. As much as she tried, she just couldn't keep up. Luckily, she had a maintenance man who helped what he could, but in the end, it is noticeable that two people should run breakfast. Especially on weekends. Another situation I noticed was the front desk lady. She was just about to go home when I got back for the night. That was around 11:30 PM. It was sad to see her there bright and early the next morning working the front desk again. Even though you can tell she was tired, she was pleasant and professional.
The location was great. The building was nice.
Stayed in February 2024
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Reviewed: October 20, 2023
Mcclelland
United States of America1 review8.0“Great location, good value.”- • Leisure trip
- • Solo traveler
- • King Suite with Accessible Tub - Mobility and Hearing Access/Non-Smoking
- • Stayed 2 nights
- • Submitted from a mobile device
Breakfast definitely left something to be desired not up to par with other Homewood’s I’ve stayed at.
Great location
Stayed in October 2023
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Reviewed: October 10, 2023
Todd
United States of America2 Reviews8.0“Still one of my favorite hotels in the Chesterfield area.”- • Leisure trip
- • Couple
- • One-Bedroom King Suite - Non-Smoking
- • Stayed 2 nights
Although not new they have done a good job of keeping up the hotel. I would have liked a little more selection at breakfast but it was still very good. Smelled cigarette smoke in our hallway, but the room was fine.
Stayed in October 2023
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Reviewed: August 21, 2023
Alexander
United States of America1 review7.0Good- • Leisure trip
- • Family with young children
- • One-Bedroom King Suite - Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
Hide a bed mattress was horrible. Continental breakfast needs work, almost out of everything the day we were there.
Overall, the hotel was very nice. Staff was very pleasant, easy to get to.
Stayed in August 2023
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Reviewed: August 16, 2023
Kristen
United States of America6 Reviews9.0“Love this hotel...”- • Leisure trip
- • Family with young children
- • One-Bedroom King Suite - Non-Smoking
- • Stayed 2 nights
- • Submitted from a mobile device
We had a situation where another guest was taking pictures of our children and being real suspicious. Also seen him taking pictures through other people's windows while out by the pool. This matter was taken care of very seriously and the guest was evicted from the hotel. Kat, the GM was so good and handled this matter professional and got law enforcement involved right away. Creeps are EVERYWHERE, watch your children closely.
The staff were amazing, the rooms were clean and spacious and the breakfast was great! Kat, the manager was so helpful and Nyla (sp?) Was very attentive. The front desk staff were very nice and welcoming as well. We would definitely stay again!!
Stayed in August 2023
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Reviewed: July 3, 2023
Tanya
United States of America1 review7.0Good- • Leisure trip
- • Family with young children
- • One-Bedroom King Suite - Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
I went down to breakfast about 8 am and most things were gone. Maybe offer more drink options with breakfast.
The room amenities were nice. I was only there for one night but the kitchen is a nice touch.
Stayed in July 2023
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Reviewed: April 6, 2023
Josh
United States of America20 Reviews7.0“good and far enough away from St. Louis.”- • Leisure trip
- • Family with young children
- • King Suite - Hearing Access/Non-Smoking
- • Stayed 2 nights
- • Submitted from a mobile device
asked for towels to be changed on 2nd morning. we were never given towels. even went down to the desk and she never brought us any. pillows flat a/c struggled to cool the room.
the man at the breakfast bar is a warm delight. well spoken and builds the energy for the day. he’s very on top of his job
Stayed in April 2023
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Reviewed: April 2, 2023
David
United States of America5 Reviews9.0“David's Father”- • Family with young children
- • One-Bedroom King Suite - Non-Smoking
- • Stayed 5 nights
- • Submitted from a mobile device
The location was a little further than what I liked but it was a last minute reservation.
I really liked the friendly staff, the cleanliness of the suite, the free breakfast, and the price was reasonable.
Stayed in April 2023
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Reviewed: March 14, 2023
Anyielle
United States of America2 Reviews8.0“Pretty peaceful for the most part.”- • Leisure trip
- • Solo traveler
- • One-Bedroom King Suite - Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
One of the staff members woke me up out of my sleep at 7am to ask me what time i was checking out. At first she was knocking, but when i didn’t answer fast enough she proceeded with trying to open the door with her master key card. Like why is that a thing??? If check out is at noon, why are you disturbing my sleep asking me what time I am leaving? Very rude and unprofessional. And had i not been there, why did she think it was ok to just open the door to my reserved room?
Clean, free parking, and quiet. enjoyed having doors to separate living space from bedroom.
Stayed in March 2023
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Reviewed: July 28, 2022
Connor
United States of America1 review1 helpful vote7.0“staff was great, hallways seemed messy with trash and guests did not keep their pets on a leash which can be dangerous”- • Couple
- • One-Bedroom King Suite - Non-Smoking
- • Stayed 7 nights
- • Submitted from a mobile device
no one kept their dogs on a leash. basically a free for all
staff was great! very polite
Stayed in July 2022
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Reviewed: July 13, 2022
Redfox
United States of America1 review9.0“I would recommend this hotel.”- • Leisure trip
- • Family with young children
- • One-Bedroom Suite with Two Double Beds - Non-Smoking
- • Stayed 2 nights
- • Submitted from a mobile device
Staff was extremely friendly and helpful.
Stayed in July 2022
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Reviewed: June 13, 2022
Tracy
United States of America1 review8.0Very Good- • Leisure trip
- • Family with young children
- • One-Bedroom Suite with Two Double Beds - Non-Smoking
- • Stayed 3 nights
- • Submitted from a mobile device
The heated pool didn’t really feel heated. Was quite chilly. Otherwise everything else was great.
The breakfast was amazing and the Wednesday evening soup and salad with beer and wine included in the price, was delightful.
Stayed in June 2022
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Reviewed: April 18, 2022
Blake
United States of America1 review8.0Very Good- • Leisure trip
- • Couple
- • One-Bedroom King Suite - Non-Smoking
- • Stayed 2 nights
- • Submitted from a mobile device
Beds are a little uncomfortable, pillows were too fluffy.
Location was close to everywhere we wanted to go without being overly expensive like some of the other hotels.
Stayed in April 2022
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Reviewed: April 14, 2022
Treat
United States of America1 review9.0Wonderful- • Leisure trip
- • Couple
- • One-Bedroom King Suite - Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
The breakfast was wonderful ! Lots of choice and variety. Very well done.
Stayed in April 2022
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Reviewed: December 28, 2021
Stephen
United States of America19 Reviews1 helpful vote9.0Wonderful- • Leisure trip
- • Family with young children
- • One-Bedroom Suite with Two Double Beds - Non-Smoking
- • Stayed 2 nights
The location was a little far off and nothing much around. Had to drive 20+ minutes to go to anywhere we were there to visit. (Six Flags, Zoo, Downtown etc)
We were travelling with two adults and four kids. The room had two queen beds in a bedroom and a pull out sofa sleeper in the living room. Room was very spacious and plenty for the whole family.
Stayed in October 2021
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Reviewed: September 6, 2021
Jennie
United States of America7 Reviews9.0“5 Day Stay”- • Leisure trip
- • Family with young children
- • One-Bedroom King Suite - Non-Smoking
- • Stayed 5 nights
- • Submitted from a mobile device
No house keeping due to COVID Very limited hot breakfast
Location was perfect for us. Layout of room was good.
Stayed in September 2021
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Reviewed: July 29, 2021
Johnny
United States of America2 Reviews7.0Good- • Leisure trip
- • Family with young children
- • One-Bedroom King Suite - Non-Smoking
- • Stayed 3 nights
- • Submitted from a mobile device
The room ate not very sound proof. You can heard people walking down the hall way as if the door was open. And there was a family with barking dogs on our floor.
The rooms are a nice size and have everything you may need. The pool is the perfect temperature too.
Stayed in July 2021
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Reviewed: July 19, 2021
Justin
United States of America9 Reviews9.0Wonderful- • Business trip
- • Couple
- • One-Bedroom King Suite - Non-Smoking
- • Stayed 2 nights
- • Submitted from a mobile device
The rooms were right next to the courtyard in the center of the building. You could hear everything going on outside so it was impossible to sleep until the pool closed around 10-11.
The stay overall was great, the staff, breakfast, room, and location were all pretty perfect.
Stayed in July 2021
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Reviewed: July 9, 2021
Dee
United States of America1 review1 helpful vote8.0Very Good- • Leisure trip
- • Family with young children
- • One-Bedroom King Suite - Non-Smoking
- • Stayed 3 nights
- • Submitted from a mobile device
The kitchen ladie was rude to my daughter
Clean
Stayed in June 2021
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Reviewed: June 28, 2021
Heather
United States of America9 Reviews1 helpful vote9.0“We have stayed here a lot. With kids and even with our kid’s, we have never had a bad experience. The staff are always n”- • Leisure trip
- • Family with young children
- • One-Bedroom Suite with Two Double Beds - Non-Smoking
- • Stayed 3 nights
- • Submitted from a mobile device
The pool was by far the favorite part of this property. The kids like the little putting green too.
Stayed in June 2021
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Reviewed: June 17, 2021
Thomas
United States of America9 Reviews7.0Good- • Leisure trip
- • Couple
- • One-Bedroom King Suite - Non-Smoking
- • Stayed 3 nights
- • Submitted from a mobile device
Lacking some perks we’ve enjoyed at other locations such as Catoosa: an Xtra roll ofTP for example, larger better towels. Properly made beds.
Stayed in June 2021
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Reviewed: June 10, 2021
Burt
United States of America6 Reviews1 helpful vote7.0Good- • Leisure trip
- • Family with young children
- • One-Bedroom King Suite - Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
Not as clean as I expected
Excellent host. Great location
Stayed in June 2021
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Reviewed: June 8, 2021
Joanna
United States of America2 Reviews8.0Very Good- • Leisure trip
- • Family with young children
- • One-Bedroom King Suite - Non-Smoking
- • Stayed 3 nights
- • Submitted from a mobile device
The pool was closed
The patio seating and outdoor dining area was a nice place to unwind at the end of the day
Stayed in June 2021
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Reviewed: June 6, 2021
Katie
United States of America2 Reviews9.0“Great!”- • Leisure trip
- • Family with young children
- • One-Bedroom King Suite - Non-Smoking
- • Stayed 2 nights
- • Submitted from a mobile device
Overall it was great but the breakfast was a little disappointing because it was store bought stuff but I know it’s because of Covid so hard for them to have breakfast buffet style so still give them 5 stars ⭐️
Very nice room and facility ! Room was great full kitchen! Everyone was very nice! Love the late checkout !
Stayed in June 2021
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