601 Bypass Road, Williamsburg, VA 23185, United States of America
#24 of 75 hotels in Williamsburg
Guests' ChoiceBased on 165 hotel reviews
8.4Cleanliness
8.7
Comfort
8.8
Location
9.2
Facilities
8.6
Staff
9.1
Value for money
8.4
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: March 25, 2024
Tracy
United States of AmericaStaff was horrendous. I have severe food allergies and asked about the breakfast after 30 minutes of waiting I finally just left with a cup of coffee. The night time clerk was on the phone or something definitely did not want to be bothered by guest.
Location to colonial Williamsburg
Stayed in February 2024
Reviewed: March 2, 2024
Morgan
United States of AmericaThat the pool was Closed
The privacy of the separate Rooms and the provided amenities
Stayed in March 2024
Reviewed: March 2, 2024
Chirstopher
United States of AmericaNothing
The staff
Stayed in February 2024
Reviewed: December 22, 2023
Karen
United States of AmericaWe've been staying at this hotel for a few years now. Still very comfortable, clean, and the staff is great. The place is starting to show some wear, might be due for a remodel
Location is great, central to everything.
Stayed in December 2023
Reviewed: October 25, 2023
Kim
United States of AmericaThe breakfast selection, but it's okay it was free.
The breakfast was good. The l9cation was awesome close to a lot of shopping and restaurants.
Stayed in October 2023
Reviewed: September 18, 2023
Don
United States of AmericaPlug in shower would not stay open to drain water, one TV remote did not work and coffee maker did not work properly
Loved the suite layout. Room was very clean
Stayed in September 2023
Reviewed: September 17, 2023
Joel
United States of AmericaThe pool wasn’t very clean.
Breakfast was okay. Some days better than others.
Stayed in September 2023
Reviewed: July 28, 2023
Tibebu
United States of AmericaIt’s convenient also parking
The location was perfect to go to restaurant or gas station and shopping also bush garden.
Stayed in July 2023
Reviewed: June 12, 2023
Ami
United States of AmericaIncluded Breakfast was awful. Dirty dishes, eggs were cold, off brand cereals were offered, French toast sticks were crunchy. Included breakfast is important for our large family, so we would not choose this location again.
Location was great for a weekend trip to Busch Gardens. staff was friendly.
Stayed in June 2023
Reviewed: April 12, 2023
Mary
United States of AmericaI don’t like the face that house cleaning did not do a good job at all. I ask the female person to , please clean my room , because were frying fish and the floor in the kitchen area needed to be swept & mopped. all she did was give us some clean towels & half ass made the bed up.
the location was great.
Stayed in April 2023
Reviewed: March 10, 2023
Darla
United States of AmericaThe pool was not very lit up and the water was cold and cloudy.
The staff was excellent! We really liked our suit very clean and we will visit again.
Stayed in March 2023
Reviewed: March 7, 2023
Kimberly
United States of AmericaWe stayed two nights and the first morning the breakfast had quite a bit of choices (basic choices that most people would like), but the second morning the choices were not as basic and more geared towards specific tastes. I would like to see the basic eggs and a meat each morning to go with the other choices. Having some sort of hash and biscuits and gravy on the same day didn't leave many options if you just wanted something basic.
The breakfast was wonderful for the most part and the staff made sure that fresh, hot food was on the food bar. The hotel is also in an easily accessible area with a lot of nearby places to dine.
Stayed in March 2023
Reviewed: January 19, 2023
Christopher
United States of AmericaAfter checking in at 7pm, we went to our room and noticed drying fans in the hallway and a terrible smell. Went back to front desk and were told there was a fire on the 4th floor earlier that day and the sprinklers were activated, hence the fans. We told them the room and smell were not acceptable. They put us in a different room in the lower level near the breakfast buffet which was too loud. But better than a fire smell and loud fans running. When I asked why they didn’t call us to inform us of the recent fire, they said that they were so busy that day that they had forgotten. Right…
Good breakfast, good size room.
Stayed in December 2022
Reviewed: October 31, 2022
Alexander
United States of AmericaThe bed was awful. The beds were the hardest beds I have ever slept on. I purposely paid the price because I have never been to a Hilton that did not have awesome and comfortable beds. Unfortunately, I did not sleep all night. Nor did my friend. Because of this, I would not recommend your hotel to anyone.
I cannot say enough nice things about the staff. The staff were kind, responsive and professional. They certainly represented the Hilton brand. The breakfast also had a lot of choices. I liked the suite. It was nice to have a refridgerator.
Stayed in October 2022
Reviewed: September 23, 2022
Judith
United States of Americathe room was comfortable and large enough for my family.
upon arriving after a long trip with my 3 children I was check in fast and front desk employee David’s customer service was excellent! He was very pleasant and efficient. answered all my questions and concerns with a upbeat attitude.. this was very refreshing!!
Stayed in August 2022
Reviewed: September 18, 2022
Kate
United States of AmericaVery comfortable accommodations and a great location. The staff was very friendly and very competent. Very, very clean. Kudos to the cleaning staff!N
Stayed in September 2022
Reviewed: September 6, 2022
Amy
United States of AmericaEverything was clean and appeared well taken care of. Staff were friendly. I would stay here again.
Stayed in September 2022
Reviewed: August 12, 2022
Rebecca
United States of AmericaHousekeeping didn't come in to refresh a couple of towels that we left on the floor and resupply us with a new dishwasher pod. Otherwise everything was fine.
A nice room and reasonable size for a family of 4. The employees were polite and respectful. The gentleman preparing breakfast did an awesome job!
Stayed in August 2022
Reviewed: August 4, 2022
Reyes
United States of AmericaThe room size is perfect for our family and we were 3 families stayed during our stay. Staff are very accommodating. The manager, Adrian, was very understanding and nice too. The breakfast was great and there are a lot of options both for kids and adults. I will definitely book here again.
Stayed in July 2022
Reviewed: July 27, 2022
S
United States of AmericaNot enough choices for breakfast
Cleanliness and convenience
Stayed in July 2022
Reviewed: July 23, 2022
Harry
United States of AmericaBeds not that comfortable and AC in the room didn't seem to be able to cool the room down as we tried to set it
Location- room size breakfast all good
Stayed in July 2022
Reviewed: July 10, 2022
Anthony
Saudi ArabiaLocation to Busch Gardens was very good. Room was clean. The staff was very friendly. Our bath tub clogged up and they were up to fix it in 5 mins, and fixed it quickly. When we asked for more towels they brought them up quickly. Beds were very comfortable. It was great having a suite instead of just a room with beds. The breakfast was very good for being included. Lots of options. Overall, it was a nice and could not have asked for more!
Stayed in July 2022
Reviewed: June 5, 2022
Wendy
United States of AmericaPrice was pretty high but we needed the space so limited options.
spacious, quiet, clean
Stayed in June 2022
Reviewed: May 11, 2022
Penny
United States of AmericaThe toilet bowl had not been cleaned in a while. It needed a good cleaning with a toilet brush and cleaner--particularly under the rim. The refrigerator had a sticky spot on the door.
Location was perfect! Mattress was EXTREMELY COMFORTABLE!! Room layout was perfect--full kitchen.
Stayed in May 2022
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