6187 Dawson Boulevard, Norcross, GA 30093, United States of America
#28 of 34 hotels in Norcross
Guests' ChoiceBased on 523 hotel reviews
5.3Cleanliness
5.9
Comfort
5.8
Location
6.9
Facilities
5.7
Staff
6.4
Value for money
5.9
Free Wifi
4.0
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: October 20, 2023
Le
United States of AmericaThey has had charged me $20 more
Nothing
Stayed in October 2023
Reviewed: October 16, 2023
Kay
United States of AmericaThe hotel was the worst part of my trip; very dirty showerhead, hair all over the bathroom, rude staff that claimed they could not remember me complaining about the improperly cleaned room and used condom on the floor in my bathroom, they adamantly refused to give me a partial refund, there were multiple residents blatantly doing drug deals, and several people at or coming from the hotel attempted to get me into their cars by insisting I get in despite me telling them no. One resident followed me halfway to my room in an attempt to convince me to give him my number and became vulgar when I continued to refuse, even saying "I'm not going to leave you alone" when I told him that I want to be left alone.
Stayed in October 2023
Reviewed: October 1, 2023
Lott
Abkhazia, GeorgiaI don't like the property and they take my.money
I don't like room
Stayed in September 2023
Reviewed: October 1, 2023
Lott
Abkhazia, GeorgiaSuff
Get was very nice
Stayed in September 2023
Reviewed: September 30, 2023
Daron
United States of AmericaEverything
Nothing
Stayed in September 2023
Reviewed: September 28, 2023
Lott
Abkhazia, GeorgiaNothing
I don't like they keep running my card with that m being at the living at the property
Stayed in September 2023
Reviewed: September 28, 2023
Laye
United States of AmericaThe junkies outside sleeping the wifi don't work
Junkies out side.. wifi horrible. Load all night
Stayed in August 2023
Reviewed: September 21, 2023
Lott
Abkhazia, GeorgiaJust no ice
Very nice
Stayed in September 2023
Reviewed: September 11, 2023
Angelia
United States of AmericaDirty, smelly (marijuana and cigarettes) sheets and pillows. Outlets without cover, missing mirrors and No pictures on the wall. Scary due to drug activity and yelling outside all night.
Close to the interstate.
Stayed in September 2023
Reviewed: August 29, 2023
Roy
United States of AmericaThat the fact is that they're trying to charge me a $20 early check-in fee for a room I'm already checked into my reservation was for last night I'm trying to renew today I'm having a problem the regular rate is $85 but he wants us to pay $105 but can't explain to us why we're paying an early check-in fee for somewhere we're already checked in they're trying to scale people out of their money the rooms amenities say it comes with refrigerators and microwaves I was just told I would be charged for a microwave my room doesn't have one every other room does no one else is being charged separately for a microwave
The space and the convenience
Stayed in August 2023
Reviewed: August 22, 2023
Hires
United States of AmericaThe front desk lady from 7am until 3pm they had roaches and everything needs to be updated
Nothing
Stayed in August 2023
Reviewed: August 17, 2023
Amjad
PakistanCleanliness
Location
Stayed in August 2023
Reviewed: August 13, 2023
Minh
United States of AmericaIn side room still smoke
Stayed in July 2023
Reviewed: August 7, 2023
Dks
United States of AmericaPrice & location
Killed a couple of roaches & the place needs a complete rehab, make over very bad & fast.
Stayed in August 2023
Reviewed: July 31, 2023
Louis
United States of AmericaWiFi can be a bit Stronger
Facility is great
Stayed in July 2023
Reviewed: July 27, 2023
Carine
United States of AmericaFront door did not lock completely + had big gap, welcoming roaches. Room was not clean. Hair dryer not working and could not be replaced, Bathroom door not closing. Window curtain torn; holes in SEVERAL places (lack of privacy). Out of the two lamps (by beds), one was missing its bulb. No phone; no wake-up call. Rare plugs. Not that I would put clothes in closet but this door had been smashed. The hotel advertised free breakfast but there was none, not even coffee.
Location and reasonable cost. Bed linens were clean. Parking available.
Stayed in June 2023
Reviewed: July 16, 2023
Quinshinna
United States of AmericaThe Indian front desk attendant with the nasty attitude and why she still there is unknown to me when she had a whole front office full of customers angry and upset with how she treats people if it wasn't for her this would be a great place to stay
The spacious rooms
Stayed in May 2023
Reviewed: June 28, 2023
Townsend
GeorgiaThe staff was very rude
Stayed in June 2023
Reviewed: June 24, 2023
Selena
United States of AmericaThe only issue that we had was in 122 there was a water leak in the bathroom that's coming from the toilet that soaks the whole floor so maintenance might need to check into that other than that horizon's always good
Stayed in June 2023
Reviewed: June 22, 2023
Quinshonna
United States of AmericaThe front desk attendant that.discrinated against me and told a lie to get me to check out
There is no breakfast
Stayed in May 2023
Reviewed: June 20, 2023
Brenda
United States of Americanothing! Needed a update of outside buildings also inside room!
Stayed in June 2023
Reviewed: June 15, 2023
Sai
United States of AmericaAir conditioner (A/C) didn’t work properly and no coffee at lobby also the hairdryer wiring is broken and exposed
Room is clean and front desk received where well
Stayed in June 2023
Reviewed: June 6, 2023
Quinshonna
United States of AmericaThe staff the property the discrimination against black people or people of color
Only the size of the room and the area
Stayed in May 2023
Reviewed: May 31, 2023
Quinshonna
United States of AmericaThe fact that I was lied to my the front desk attendant and was told I couldn't extend my stay with no reason she tried to put it on management I asked for management she told me no she not available but yet she said she called and was told by an employee that my room wasn't supposed to be checked out she works Sunday and Monday morning
Spacious nice location
Stayed in May 2023
Reviewed: May 29, 2023
Quinshonna
United States of AmericaSome employees need to be fired their rude and very disrespectful I was asked to check out for no reason at all I had only been there 2 days no problems I very rarely came outside just to get food and pay rent I asked the front desk attendant she got rude and nasty and would not allow me to speak with management she said the manager said no extension but she's never met me I've never met her I don't have any problems no traffic no anything all the drug dealers and addicts that they have running around here they can't control so if you put me by a room where everybody sits on the stairs how could you make that my fault I'm not sure what's going on is it discrimination or what up here at this hotel but at the same time there was no reason for her to tell me that I can extend my place because of whatever reason I was never given one I wouldn't recommend anybody to stay here at this hotel if you're black just being honest we're the only ones have problems not the Latino's not the Asians not the Indians only the black people then on top of that I asked for towels and rags for my room and tissue they told me I had to get my whole room cleaned in order to receive towels and tissue after I've paid $100 for this room which is not worth it no kind of way
The space is ok the room is clean
Stayed in May 2023
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content