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Reviews of Horizon Inn Norcross

6187 Dawson Boulevard, Norcross, GA 30093, United States of America

#28 of 35 hotels in Norcross

Guests' Choice

Review Score

Based on 528 hotel reviews

5.3

Score breakdown

  • Cleanliness

    5.9

  • Comfort

    5.8

  • Location

    6.9

  • Facilities

    5.6

  • Staff

    6.4

  • Value for money

    5.9

  • Free Wifi

    4.0

Verified guest reviews from real Bookers

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Showing 76 - 100

  • Reviewed: October 16, 2023

    3.0
    Poor
    • Business trip
    • Solo traveler
    • King Room
    • Stayed 2 nights
    • Submitted from a mobile device

    The hotel was the worst part of my trip; very dirty showerhead, hair all over the bathroom, rude staff that claimed they could not remember me complaining about the improperly cleaned room and used condom on the floor in my bathroom, they adamantly refused to give me a partial refund, there were multiple residents blatantly doing drug deals, and several people at or coming from the hotel attempted to get me into their cars by insisting I get in despite me telling them no. One resident followed me halfway to my room in an attempt to convince me to give him my number and became vulgar when I continued to refuse, even saying "I'm not going to leave you alone" when I told him that I want to be left alone.

    Stayed in October 2023

  • Reviewed: October 1, 2023

    1.0
    Very Poor
    • Business trip
    • Solo traveler
    • King Room - Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    I don't like the property and they take my.money

    I don't like room

    Stayed in September 2023

  • Reviewed: October 1, 2023

    10
    Exceptional
    • Business trip
    • Solo traveler
    • King Room - Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Suff

    Get was very nice

    Stayed in September 2023

  • Reviewed: September 30, 2023

    1.0
    Very Poor
    • Leisure trip
    • Solo traveler
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Everything

    Nothing

    Stayed in September 2023

  • Reviewed: September 28, 2023

    1.0
    Very Poor
    • Leisure trip
    • Couple
    • King Room - Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing

    I don't like they keep running my card with that m being at the living at the property

    Stayed in September 2023

  • Reviewed: September 28, 2023

    1.0
    Bad
    • Business trip
    • Family with young children
    • Double Room with Two Double Beds - Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The junkies outside sleeping the wifi don't work

    Junkies out side.. wifi horrible. Load all night

    Stayed in August 2023

  • Reviewed: September 21, 2023

    10
    Ii really like it we will be back tomorrow
    • Business trip
    • Couple
    • King Room - Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Just no ice

    Very nice

    Stayed in September 2023

  • Reviewed: September 11, 2023

    1.0
    Horrible!
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Dirty, smelly (marijuana and cigarettes) sheets and pillows. Outlets without cover, missing mirrors and No pictures on the wall. Scary due to drug activity and yelling outside all night.

    Close to the interstate.

    Stayed in September 2023

  • Reviewed: August 29, 2023

    1.0
    Scammers highway robbery invent ways to get money out of you seems illegal no management
    • Leisure trip
    • Family with young children
    • King Room - Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    That the fact is that they're trying to charge me a $20 early check-in fee for a room I'm already checked into my reservation was for last night I'm trying to renew today I'm having a problem the regular rate is $85 but he wants us to pay $105 but can't explain to us why we're paying an early check-in fee for somewhere we're already checked in they're trying to scale people out of their money the rooms amenities say it comes with refrigerators and microwaves I was just told I would be charged for a microwave my room doesn't have one every other room does no one else is being charged separately for a microwave

    The space and the convenience

    Stayed in August 2023

  • Reviewed: August 22, 2023

    1.0
    Very Poor
    • Leisure trip
    • Solo traveler
    • Double Room with Two Double Beds - Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    The front desk lady from 7am until 3pm they had roaches and everything needs to be updated

    Nothing

    Stayed in August 2023

  • Reviewed: August 17, 2023

    3.0
    Poor
    • Business trip
    • Solo traveler
    • King Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Cleanliness

    Location

    Stayed in August 2023

  • Reviewed: August 13, 2023

    1.0
    Very Poor
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night

    In side room still smoke

    Stayed in July 2023

  • Reviewed: August 7, 2023

    1.0
    Very Poor
    • Business trip
    • Family with young children
    • King Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Price & location

    Killed a couple of roaches & the place needs a complete rehab, make over very bad & fast.

    Stayed in August 2023

  • Reviewed: July 31, 2023

    10
    Exceptional
    • Business trip
    • Group
    • King Room
    • Stayed 5 nights
    • Submitted from a mobile device

    WiFi can be a bit Stronger

    Facility is great

    Stayed in July 2023

  • Reviewed: July 27, 2023

    2.0
    Not a welcoming decor.
    • Leisure trip
    • Couple
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night

    Front door did not lock completely + had big gap, welcoming roaches. Room was not clean. Hair dryer not working and could not be replaced, Bathroom door not closing. Window curtain torn; holes in SEVERAL places (lack of privacy). Out of the two lamps (by beds), one was missing its bulb. No phone; no wake-up call. Rare plugs. Not that I would put clothes in closet but this door had been smashed. The hotel advertised free breakfast but there was none, not even coffee.

    Location and reasonable cost. Bed linens were clean. Parking available.

    Stayed in June 2023

  • Reviewed: July 16, 2023

    1.0
    Fire the Indian front desk attendant I promise you will yield better results
    • Couple
    • King Room - Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The Indian front desk attendant with the nasty attitude and why she still there is unknown to me when she had a whole front office full of customers angry and upset with how she treats people if it wasn't for her this would be a great place to stay

    The spacious rooms

    Stayed in May 2023

  • Reviewed: June 28, 2023

    1.0
    Very Poor
    • Business trip
    • Group
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The staff was very rude

    Stayed in June 2023

  • Reviewed: June 24, 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • King Room
    • Stayed 2 nights
    • Submitted from a mobile device

    The only issue that we had was in 122 there was a water leak in the bathroom that's coming from the toilet that soaks the whole floor so maintenance might need to check into that other than that horizon's always good

    Stayed in June 2023

  • Reviewed: June 22, 2023

    2.0
    Could've been better the housekeepers are rude and act as tho they don't speak English
    • Business trip
    • Solo traveler
    • King Room - Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The front desk attendant that.discrinated against me and told a lie to get me to check out

    There is no breakfast

    Stayed in May 2023

  • Reviewed: June 20, 2023

    1.0
    Very Poor
    • Couple
    • King Room - Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    nothing! Needed a update of outside buildings also inside room!

    Stayed in June 2023

  • Reviewed: June 15, 2023

    3.0
    Not fully satisfied
    • Leisure trip
    • Solo traveler
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Air conditioner (A/C) didn’t work properly and no coffee at lobby also the hairdryer wiring is broken and exposed

    Room is clean and front desk received where well

    Stayed in June 2023

  • Reviewed: June 6, 2023

    1.0
    Disappointed because I was lied to by the front desk attendant she works Sunday morning and Monday
    • Leisure trip
    • Solo traveler
    • King Room - Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The staff the property the discrimination against black people or people of color

    Only the size of the room and the area

    Stayed in May 2023

  • Reviewed: May 31, 2023

    1.0
    The stay would be great without the rudeness utter disrespect of a certain front desk attendant
    • Leisure trip
    • Solo traveler
    • King Room - Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The fact that I was lied to my the front desk attendant and was told I couldn't extend my stay with no reason she tried to put it on management I asked for management she told me no she not available but yet she said she called and was told by an employee that my room wasn't supposed to be checked out she works Sunday and Monday morning

    Spacious nice location

    Stayed in May 2023

  • Reviewed: May 29, 2023

    1.0
    Sorriest service ever rudest employees
    • Leisure trip
    • Solo traveler
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Some employees need to be fired their rude and very disrespectful I was asked to check out for no reason at all I had only been there 2 days no problems I very rarely came outside just to get food and pay rent I asked the front desk attendant she got rude and nasty and would not allow me to speak with management she said the manager said no extension but she's never met me I've never met her I don't have any problems no traffic no anything all the drug dealers and addicts that they have running around here they can't control so if you put me by a room where everybody sits on the stairs how could you make that my fault I'm not sure what's going on is it discrimination or what up here at this hotel but at the same time there was no reason for her to tell me that I can extend my place because of whatever reason I was never given one I wouldn't recommend anybody to stay here at this hotel if you're black just being honest we're the only ones have problems not the Latino's not the Asians not the Indians only the black people then on top of that I asked for towels and rags for my room and tissue they told me I had to get my whole room cleaned in order to receive towels and tissue after I've paid $100 for this room which is not worth it no kind of way

    The space is ok the room is clean

    Stayed in May 2023

  • Reviewed: May 29, 2023

    1.0
    The worst hotel I’ve ever stayed in. unfortunately anything that is owned or operated by a Deshi person or family. t
    • Leisure trip
    • Solo traveler
    • King Room - Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    it was horrible. dirty, stinky, garbage lying everywhere, nobody should stay there.

    nothing

    Stayed in May 2023

Showing 76 - 100

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