711 Horseshoe Boulevard, Bossier City, LA 71111, United States of America
#11 of 26 hotels in Bossier City
Guests' ChoiceBased on 2050 hotel reviews
7.8Cleanliness
8.3
Comfort
8.4
Location
8.8
Facilities
8.1
Staff
8.5
Value for money
7.9
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: April 24, 2024
Eric
United States of AmericaThe pool was closed. No hot tub was available.
All the food options.
Stayed in April 2024
Reviewed: April 22, 2024
Simon
United States of AmericaRoom needed updates especially the tub shower
Casino Hotel my wife could gamble and I could go to the room
Stayed in March 2024
Reviewed: April 20, 2024
Chasaty
United States of AmericaValet staff was awful and unprofessional. When we pulled up, the lady just stood there, never spoke, didn't motion us to move forward, and never did valet us. We had to get out of the vehicle and ask if anyone was going to valet us. They no longer have all of the shopping that used to be on the property.
Rooms were spacious, decorated sufficiently, quiet. Bathrooms were large and clean. Beds were comfortable and front desk staff were excellent!
Stayed in February 2024
Reviewed: April 20, 2024
Love
United States of AmericaOur room wasn't ready even though it was after 4 which led to us not having the premium room with the river view. Especially didn't like that the fountain no longer works. It was the one thing that kept us coming back. Repair it, please!
The restaurants on site are a plus. Staff is very friendly.
Stayed in April 2024
Reviewed: April 17, 2024
Cassandra
United States of AmericaGreat size room, comfortable bed, nice size bath with great water temperature and water pressure. Would definitely stay here again and recommend!
Stayed in April 2024
Reviewed: April 16, 2024
Robert
United States of AmericaNon smoking room stunk of cigarettes. Moved to another room. Better but still had a lingering cigarette smell. Charged us a Resort Fee of $19.62. When I asked what I got in return for that fee the desk clerk replied, “use of the pool, but it’s still closed for the winter, free wifi (which most hotels include for free). I asked, “how about breakfast or dinner vouchers or discount coupons?” NOPE. Just pure cash in the owner’s pocket.
Convenient. Nice size room
Stayed in April 2024
Reviewed: April 12, 2024
Karen
United States of AmericaCasino was very small
Stayed in April 2024
Reviewed: April 11, 2024
Angela
United States of AmericaI don't understand the resort fee. We didn't have anything extra that a hotel would have. The lady checking us in didn't explain it. Just said, "it'd there is small writing".
I liked the workers. Most of them were really nice and helpful. Mainly security, casino, and restaurants. Room was clean and spacious.
Stayed in April 2024
Reviewed: April 11, 2024
Nicole
United States of AmericaThey were not friendly at checkout
We had good experiences the two times we ate at the Burger Bar. Our waitresses were great. The kitchen did not follow directions very well. The maintenance staff was friendly and changing the filters.
Stayed in April 2024
Reviewed: April 3, 2024
Dan
United States of AmericaThe location was centrally located and close to several restaurants.
Stayed in April 2024
Reviewed: April 2, 2024
Shana
United States of AmericaNo jetted tubs
Stayed in March 2024
Reviewed: March 19, 2024
Lemus
United States of AmericaVery disappointed that the pool was not open. This wasn’t made clear on the website that it was closed for construction.
Stayed in March 2024
Reviewed: March 11, 2024
Tonda
United States of AmericaNo microwave r coffee maker in the room
Clean n comfortable
Stayed in March 2024
Reviewed: March 5, 2024
Kenneth
United States of AmericaHot water, not so hot
Huge rooms, very nice
Stayed in March 2024
Reviewed: March 3, 2024
Donna
United States of AmericaAdded resort fee after great room discount promotion. Very small smoky casino.
Large room and great view of city
Stayed in March 2024
Reviewed: February 27, 2024
Donna
United States of AmericaAccommodations were good. Eateries we’re good.
Stayed in February 2024
Reviewed: February 27, 2024
Wendy
United States of AmericaThe rooms were clean and adequate however slightly dated style. No in room coffee.
Stayed in February 2024
Reviewed: February 25, 2024
D
United States of AmericaCost, no liners in trash, med hot water
Stayed in February 2024
Reviewed: February 24, 2024
Brion
United States of AmericaNegative reviews had put us off so we shortened our stay to one night. MISTAKE! Room was GREAT! Beds comfy. Bathroom with big tub and plenty hot water were great. High floor low noise. Coffee maker and fridge.
Stayed in February 2024
Reviewed: February 16, 2024
Carmen
United States of AmericaWe could hear traffic noise since hotel is close to interstate.
Beautiful hotel! Spacious clean rooms, comfy bed and pillows. A great variety of restaurants to choose from. We ate at the Burger Bar, food was good. Easy check-in but need to be careful of you want to check-in early they charge extra for that service. We enjoyed our stay!
Stayed in February 2024
Reviewed: February 7, 2024
Evelyn
United States of AmericaSun shining thru the curtains
Didnt have breakfast
Stayed in February 2024
Reviewed: February 7, 2024
Clinton
United States of AmericaThe casino was really small in comparison to the size of the hotel. There is only a handful of games available.
The hotel staff was amazing, especially the 2 bar tenders in the steakhouse and the front desk staff.
Stayed in February 2024
Reviewed: January 31, 2024
Raquel
United States of AmericaWe stayed on the 12th floor. As soon as we arrived to that floor, it reaked of cannabis, we reported that to Ivy our conceirge & it did improve greatly by Saturday afternoon, but on Sunday as we were leaving it was back again. We reserved a Luxury king, smoking room. Only 3 pillows on the bed initially, no red bedspread as seen visually on pictures. No hot water available for shower or bath. The water wasnt cold just warm. It was hotter from the sink faucets. The decor such as lamps, door knobs were very tarnished. I expected better since this hotel is part of the Ceasar Group. The door hinge that bolts door from inside was worn out, screws were loose. I had to put a towel on it to secure door at night. No coffee maker or microwave.
We did have a fridge.
Stayed in January 2024
Reviewed: January 28, 2024
Pamela
United States of AmericaNo coffee pot, or microwave but.... we survived.
By far, one of the cleanest casinos around. No peeling wall paper. No raggedy, best up furniture. The beds were comfortable as well.
Stayed in January 2024
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