1400 Main Street, Ouray, CO 81427, United States of America
#3 of 19 hotels in Ouray
Guests' ChoiceBased on 547 hotel reviews
9.2Cleanliness
9.5
Comfort
9.5
Location
9.6
Facilities
9.3
Staff
9.6
Value for money
8.9
Free WiFi
7.5
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: May 15, 2024
Theresa
United States of AmericaThe hot tub was not open.
The rooms were very clean and the beds were so comfortable and very large.
Stayed in April 2024
Reviewed: May 10, 2024
Sarah
United States of AmericaHonestly nothing. It was great.
There is so much character, they have a “western” theme. The hotel is right on the river, you can access the river trail from their parking lot. It’s as you come in to town from Ridgway. The staff were nice and the room was clean and comfortable. They had a continental breakfast available and their coffee was tasty! Best part (since I’m always cold) was the heat lamp built into the bathroom.
Stayed in May 2024
Reviewed: April 17, 2024
Anthony
United States of AmericaOur room was very comfortable. Location is great. Staff is very helpful and friendly.
Stayed in April 2024
Reviewed: March 31, 2024
Holly
United States of AmericaWe loved everything! The continental breakfast was good for a quick bite- donut holes, cereal, breads, and frozen burritos but for a day exploring I would head out for a more filling meal. We will definitely stay here again.
The beds were very comfortable, there was a private deck overlooking the river, the shower was awesome! There is a 2 mile Riverwalk behind the hotel that is perfect for a run or stroll. And you can fall asleep to the sound of the water flowing. Walkable distance to the Hot Springs and friendly staff.
Stayed in March 2024
Reviewed: February 6, 2024
Dave
United States of AmericaGreat location and even better views. Staff was really nice too.
Stayed in February 2024
Reviewed: January 22, 2024
Ruben
United States of AmericaThe breakfast was slim picking
The balcony was peaceful
Stayed in January 2024
Reviewed: January 15, 2024
Bart
United States of AmericaBreakfast was very basic. The frozen “breakfast” pizza needs to be stopped…inedible. Fruit and oatmeal got me through but kids didn’t have a whole lot more than toast. Maybe get one of those waffle machines?
The hotel and location in Ouray was excellent. I would recommend staying here.
Stayed in January 2024
Reviewed: December 18, 2023
Nicole
United States of AmericaThe front desk is hardly ever “manned” meaning we went for coffee and it was closed we called down to the office at 2am to complain of a noise situation and it was never resolved because no one was there. They were almost empty but still decided it was a good idea to rent out the room above us to someone who had a “service” animal. The dog was barking, chasing a ball, and running all night from 2am until 4am then again at 7am I called down to the office several times and no one ever answered. When I called in the morning to let them know she just said she would take care of it. But nothing to us to compensate for a lousy night of no sleep! I was upset since it was supposed to be a relaxing trip for rest but we didn’t get any rest on our second night there.
The room was clean and the beds are very comfortable the balcony has a beautiful view of the river. It’s close to town and the hot springs. The first night was peaceful and relaxing very quiet and we slept great.
Stayed in December 2023
Reviewed: November 28, 2023
Kathryn
United States of AmericaBreakfast was nothing special.
Room was a good size and clean. Nice private porch overlooking the river was nice. Hot tubs were relaxing after a long day in the car.
Stayed in September 2023
Reviewed: November 22, 2023
Hartley
United States of AmericaThe shower head was a bit odd for that type of shower...a bit difficult to maneuver.
The rooms were cozy, eclectic, and clean....loved the location!
Stayed in October 2023
Reviewed: November 6, 2023
Norman
United States of AmericaLimited parking
Location by the river
Stayed in August 2023
Reviewed: November 4, 2023
Michelle
United States of AmericaThe hot tubs on the premises weren't very warm. Barely body tempurature.
The room was spacious with two king beds and was well equipped. We enjoyed the fireplace. Loved the "cowboy/stagecoach" theme of the place Great location near the main area of Ouray and the public hot springs. Plus, we had the corner room overlooking the stream, with windows on two sides so had lots of light.
Stayed in October 2023
Reviewed: October 26, 2023
Coats
United States of AmericaThe breakfast was the only negative, a few hard boiled eggs and some dry cereal also offered frozen burritos, not what I would advertise as a Free breakfast. Very poor from what I'm use to in my travels.
The breakfast was the only negative, a few hard boiled eggs and some dry cereal also offered frozen burritos, not what I would advertise as a Free breakfast. Very poor from what I'm use to in my travels.
Stayed in October 2023
Reviewed: October 23, 2023
Nataliya
United States of AmericaNon
Clean room and bathroom. Comfortable bed. Nice staff.
Stayed in October 2023
Reviewed: October 23, 2023
Jeremy
United States of AmericaRoom was great. Nice and clean
Stayed in October 2023
Reviewed: October 20, 2023
Timothy
United States of AmericaThe river out back was great
The location was great and walkable to town
Stayed in September 2023
Reviewed: October 17, 2023
Jessica
United States of AmericaSecond time staying here and I love the proximity to town and the beds are so comfortable! Will continue to come back. My friends were so impressed with the cute atmosphere and they loved the balconies
Stayed in September 2023
Reviewed: October 9, 2023
Betty
United States of AmericaWe left too early to eat breakfast but the location near the stream was so nice.
Stayed in October 2023
Reviewed: October 7, 2023
Kevin
United States of AmericaBreakfast was ok
Stayed in October 2023
Reviewed: October 3, 2023
Amy
United States of AmericaThe staff was so friendly here! When we wound up running behind, they called us to help arrange for a late check in. The room had the cutest furnishings, and the room was huge! The balcony looked right over the river, It was in a beautiful location.
Stayed in September 2023
Reviewed: October 2, 2023
Allison
United States of AmericaVery close to hot springs and walking distance to restaurants. Outside area included picnic area and walking Plath along river. If time had allowed, we would have stay another day.
Stayed in September 2023
Reviewed: September 26, 2023
Laurie
United States of AmericaBreakfast included is all pre packaged.
Loved the king sized beds and river just off the balcony. That made the stay Excellent!
Stayed in September 2023
Reviewed: September 26, 2023
Ramsey
United States of AmericaEveryone was helpful and friendly. Located right at the front of town. Room was full of character. Beds and pillows super comfy.
Stayed in September 2023
Reviewed: September 24, 2023
Corinne
United States of AmericaWhat's not to like?
Great location, loved the character of the inn! The service was supurb, so friendly and very comfortable beds!
Stayed in September 2023
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content