1185 Airport Road, Fairmont, WV 26554, United States of America
#6 of 8 hotels in Fairmont
Guests' ChoiceBased on 336 hotel reviews
7.4Cleanliness
7.7
Comfort
7.8
Location
8.3
Facilities
7.5
Staff
8.5
Value for money
8.2
Free Wifi
8.5
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: May 18, 2024
Barbara
United States of AmericaAt one point on our second morning, the sausage patties were gone and there wasn't much egg. There was an employee sitting at a table on her phone more or less not paying attention to those of us who were looking for that food. I approached her and explained that the container was empty and she seemed annoyed to have to refill it. Also she did take quite some time to get that task done.
The breakfast offered a nice variety of breakfast items. Coffee met with my approval! There was adequate table/chair space .
Stayed in May 2024
Reviewed: May 13, 2024
Nancy
United States of AmericaWe requested handicap accessible-didn’t get that
Convenient
Stayed in May 2024
Reviewed: May 9, 2024
Matthew
United States of AmericaNothing
Price
Stayed in May 2024
Reviewed: April 25, 2024
Jerry
United States of AmericaGreat value for clean comfortable room.
Stayed in April 2024
Reviewed: April 21, 2024
Alicia
United States of AmericaThe showers In the room are too small for a tall person and there was a mouse in the room
I like how the staff was friendly and any time I asked for anything they did it in a timely manner.
Stayed in April 2024
Reviewed: April 11, 2024
Lindsay
United States of AmericaThe way the city had the roads all torn off and a maze like entrance was crappy. But that wasn’t any of the hotels fault. But it was super annoying.
I reserved my room online at the last minute and figured for a $40 hotel room it was going to be mediocre
Stayed in April 2024
Reviewed: April 7, 2024
George
Canadatv was internet and had a lot of buffering
price was great, room was clean, Excellent breakfast. location just off Hwy. friendly staff. very pleased.
Stayed in April 2024
Reviewed: April 1, 2024
Elizabeth
United States of AmericaThe cable was out. Some things needed slight maintenance, such as curtains could not open or completely shut.
Price was excellent
Stayed in March 2024
Reviewed: March 31, 2024
Jkidster
CanadaOdour. Hotel has smoking rooms. Lobby smelled like smoke. We were in a non-smoking area and still could smell it. Very strong musty smell in general.
Location was convenient. Right off the interstate. Cost. Good value for a short stay. Breakfast was a decent selection.
Stayed in March 2024
Reviewed: March 21, 2024
Bozena
CanadaEasy access from I79, pet friendly, good breakfast
Stayed in March 2024
Reviewed: March 14, 2024
Lisa
CanadaEven though breakfast was from 6-9am, when we went down at 7:45am, everything was gone. Staff did not refresh the food and said they would make “special orders”, but weren’t nice about it.
Close to the highway
Stayed in March 2024
Reviewed: February 22, 2024
Matt
United States of Americamy room smelling a bit like cigarettes. Blanket had a few little holes and a pizza box was left in there from before. Not a big deal
Staff and breakfast . Overall great value as a stop and crash place. Shower was good.
Stayed in February 2024
Reviewed: January 30, 2024
Susan
CanadaFridge and fan noisy
Staff was very accommodating to my requests
Stayed in January 2024
Reviewed: January 2, 2024
Tony
United States of AmericaThere was quite a bit of hair throughout the bathroom. The breakfast was good if there would have enough food for a family of four.
I liked the fact there was a breakfast in the morning. The room was quaint.
Stayed in December 2023
Reviewed: December 30, 2023
Daniela
CanadaThe hotel needs a revamp. Just looks old and dirty. I am sure housekeeping does their job I did see them working hard but when stuff is just so old its hard to make it look clean! Bathtub has scratches, carpet ripped up, old blankets, etc.
Good location, pet friendly and very nice staff! front desk, housekeeper and lady that runs the breakfast were all very nice!
Stayed in December 2023
Reviewed: December 3, 2023
Ron
CanadaNothing
Top notch breakfast and excellent staff.
Stayed in November 2023
Reviewed: November 16, 2023
Susan
BelgiumThe TV signal was “frost-rating” (the image kept freezing which is a bit frustrating)
Breakfast was great!
Stayed in November 2023
Reviewed: November 15, 2023
Randolph
United States of AmericaCarpet in hallways could really be replaced. I believe it is beyond a cleaning.
The breakfast was good. Nice variety. The staff we were in contact with were very nice.
Stayed in November 2023
Reviewed: November 12, 2023
Bruce
United States of AmericaThe gal handling the breakfast was behind by 7:30am, and when we finished, the trash cans were practically overflowing. That could have been a bit better.
The room was sufficient and beyond for my needs for a single night stay for a meeting in Fairmont.
Stayed in November 2023
Reviewed: November 6, 2023
Jordan
United States of AmericaThe employee working the breakfast station was rude about the amount of people that was coming down for breakfast at 8:30, 30 minutes before breakfast ended. She stated she was not making more food. And she was complaining that she didn’t understand why everyone waited until last minute to come get food. There were plenty of people behind us in line that didn’t eat because there was no food left and no more being put out at 8:30.
We loved the location of the property being right off the exit and easy to find.
Stayed in November 2023
Reviewed: October 16, 2023
Pete
United States of Americanothing
location close to ballgame. Right off the interstate. a lot of room to park.
Stayed in September 2023
Reviewed: October 6, 2023
April
CanadaThe carpet on the way down to our room was filthy, made me Kringle that our room carpet would be the same, luckily the carpet in the room was clean, do we stayed. I will put it down to maybe a busy summer and will be cleaning it very soon
Beds & pillows were comfortable
Stayed in September 2023
Reviewed: September 19, 2023
Coakley
United States of AmericaNothing really
Everything was good people were nice and the place was clean
Stayed in September 2023
Reviewed: September 11, 2023
Wendy
United States of AmericaHotel could use a facelift.
Breakfast was the best part.
Stayed in September 2023
Faribault, USA
Virgen, Austria
Santander, Spain
Nusa Dua, Indonesia
Kunshan, China
Ho Chi Minh City, Vietnam
Jericoacoara, Brazil
Belgrade, Serbia
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content